Listening is a critical component of empathy. It’s often talked about but to truly listen to someone with empathy is not easy. empathetic listening, also often referred to as active listening can be enhanced by a trusting environment one where both parties feel comfortable, safe and with no distractions. Acknowledge the speaker by turning towards them and looking directly at them. Take in any information that they’re telling you objectively and without judgments or without any comments. Actively attempt to understand the other person’s point of view by asking encouraging open questions and repeating back exactly what you’ve heard. Model empathetic practices, look at the speaker and try to maintain rapport. Allow the speaker to share their problems with you. And allow them to show and share emotions. Create a positive supportive atmosphere. Listening is avoiding anything that could take your attention away from the other person. Be attentive, give the other person 100% of your time and attention with no distractions. be interested in the other person. be interested in what they’re talking about, or what they have to say. be interested in how they’re feeling and how they’re showing this to you, and how they’re expressing themselves. Be alert to them. And so they’re Milhaud. Allow the other person to come up with their own ideas and talk about these in detail. Be a sounding board for the indicate to them that you’re listening, show concern. Ask them for details. For example, listen for clarification. Ask questions or make short statements that continue the conversation. That’s interesting. Tell me more. reflect back what you’ve heard. Make sure that you really understand what’s being said. Here are some things to avoid when listening empathetically and actively. Avoid interrupting to allow the speaker the free flow of their dialogue so that they can put their thoughts over to you in their own way, and in their own time and in the way in which they feel is most appropriate. This may be uncomfortable for you at times, especially if there are long drawn out pauses. Avoid asking too many questions, particularly closed questions, questions that could be answered with a simple statement or a yes or a no as this may feel to them like they’re being interrogated. Try not to give advice. When you’re giving advice you’re not listening. Don’t change the subject. If the topic is of importance to the other person, you’ll be denying them the chance for them to talk about it. If you try to move on to talk about something else, how they’re engaging with their emotions assists of vital importance. So allow them to express themselves and share their emotions so that you can understand exactly how they feel. Try not to get pulled into an emotional exchange by showing any of your intense emotion, particularly if they cause the other person to react in a negative way. Whilst listening is a core component of empathy and building rapport. You don’t need to possess a psychologist soliciting aptitude to develop listening skills. If you don’t possess a natural aptitude for listening, you have to work at demonstrating and developing the skill. You’re going to be less effective at listening if you carry out other tasks or concentrate on something else while the other person is talking. If you’re thinking of how to respond, rather than tuning into the speaker and what they’re saying, if you’re listening out for comments that will act as an introduction to what it is that you want to say. If you interrupt or talk over the speaker, if you get ahead of the conversation and finish the speaker sentences for them. If you’re looking for opportunities to add witty comments, stories and opinions at the expense of the other person’s story, if you focus more on facts and feelings, if you’re obsessed with details so that you miss the point of what the speaker is trying to say, if you forget what you’ve talked about on previous occasions, or even worse earlier on in the conversation If you’re not in control of any of your nervous or uptight body language signals, if you hint at any disapproval or impatience with your tone and or body language, who doesn’t occasionally cross these boundaries poor listening, tight schedules demanding goals and people that try your patience can combine to take your way from listening effectively. Working on listening more effectively is start becoming more emotionally and socially intelligence and helps to develop leadership and coaching skills. To develop key listening skills. Face the speaker and maintain eye contact. Be attentive but be relaxed. Keep an open mind by listening without any judgment. Be curious about what you’re hearing. Listen to the words and try to picture what the speaker is saying. Don’t try to come up with any solutions. Wait for the speaker to pause and then ask clarifying questions. Ask Questions Only to ensure understanding and develop their thinking. If you follow that through how would that affect? Try to feel what the speaker is feeling. Give the speaker encouragement to continue and reflect back the speaker’s feelings. You must be really pleased, I can see that you must be confused. The feeling I’m getting is check your understanding by summarizing what it is that you’ve heard. So what you’re saying is pay attention to what isn’t being said to nonverbal cues. Effective listening requires a lot of deliberate effort and a keen mind. Everyone likes to be listened to and to be understood. It affirms and validates us as human beings. People who provide you with opportunities to be heard and the time to listen to you are rewarded with your trust and loyalty. Active empathetic listening affects the communication process done well. It builds rapport, checks understanding shows understanding enables hearing, makes the other person feel good. encourages others to open up, encourages others to listen to us. Active empathetic listening, promotes good relationships, provides a flow of new ideas and information keeps you updated with regard to any changes and implementations encourages participation and ensures that situations don’t turn into crises.