Best Technical Writing Courses

Find the best online Technical Writing Courses for you. The courses are sorted based on popularity and user ratings. We do not allow paid placements in any of our rankings. We also have a separate page listing only the Free Technical Writing Courses.

Business Writing & Technical Writing Immersion

The content writing course, learn effective business writing and effective technical writing fast.

Created by Starweaver Team - Learning | Doing | Connecting®

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Students: 23759, Price: $49.99

Students: 23759, Price:  Paid

  Business Writing Immersion covers a proven, systematic approach to the art of effective, persuasive business and financial writing. Using 12 steps and almost 60 practical techniques, the course works through from initial writing analysis to final copy, producing documents that succeed every time. For each writing technique, the course provides tutorial with exercises and thoughtful answers. Special instructions help professionals for whom English is a second language. Advanced techniques help teams write long documents such as proposals. 

  Each step of the course consists of videos, supplemental PDF documents that will allow you to follow along with the instructor, and an e-book extract that pertains to the segment being covered in the video for reference. There are 38 video modules for this course, including supplemental materials, averaging approximately 7-10 minutes each. 

  In addition, a section for Writing Professional Emails is added as an appendix, and a new section for ESL is included as well, covering tenses, verbiage, and tone. 

  A breakdown of materials is as follows: 

  • Introduction & Overview

  • Step 1 – Analyze Purpose

  • Step 2 – Analyze Audience

  • Step 3 – Writing the Purpose Statement

  • Step 4 – Gathering information

  • Step 5 – Writing the sentence outline

  • Step 6 – Writing the draft

  • Step 7 – Revising content and organization

  • Step 8 – Editing for coherence

  • Step 9 – Editing for clarity

  • Step 10 – Editing for economy

  • Step 11 – Editing for readability

  • Step 12 – Conclusion and final thoughts

  • Appendix B – Tips for writing emails

  • Appendix C – ESL Articles, Attitude and Approach, and Tenses 

Learn API Technical Writing: JSON and XML for Writers

API Documentation1: Teaches technical writers how to document structured data. No programming experience required.

Created by Peter Gruenbaum - President, SDK Bridge

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Students: 23743, Price: $24.99

Students: 23743, Price:  Paid

This is the first in a series of courses for technical writers who want to learn how to write API documentation. This course teaches how to document structured data, focusing on the two most popular structured data formats: JSON and XML. If you are new to API documentation, this is a great place to start. No programming experience is required, but technical writers with programming experience who want to know more about structured data will still find it useful.

What are APIs?

APIs (Application Program Interfaces) define how software systems talk to each other, and API documentation is a rapidly growing field. There is a strong need for writers who can understand APIs and explain them so that software developers can understand how to use them. API writers get to be in on the cutting edge of technology in high-paying positions.

What is in This Course?

By the end of the course, you will understand what APIs are, why they are important, and how to read and document structured data. In this course you'll find:

  • Eight videos that:
    • Provide background information on APIs and structured data
    • Break down sample JSON and XML files to show you how they work
    • Show real-time, narrated writing of JSON and XML documentation
  • Four hands-on exercises to lead you through building and documenting JSON and XML files
  • Two text-based lectures about useful software tools
  • Five short quizzes to keep you on your toes
  • PowerPoint presentations as a resource for every video lecture

The course takes approximately 2.5 hours to complete, depending on how fast you are with the exercises.

Learn API Technical Writing 2: REST for Writers

API Documentation 2: Teaches technical writers how to document REST. No programming experience required.

Created by Peter Gruenbaum - President, SDK Bridge

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Students: 7982, Price: $39.99

Students: 7982, Price:  Paid

This is the second in a series of courses for technical writers who want to learn how to write API documentation. The first course is called "Learn API Technical Writing: JSON and XML for Writers", and it is recommended that you first take that course, unless you are very familiar with JSON and XML, and how to document them.

This course teaches how to document REST APIs. No programming experience is required, but technical writers with programming experience who want to know more about REST APIs will still find it useful.

What are APIs?

APIs (Application Program Interfaces) define how software systems talk to each other, and API documentation is a rapidly growing field. There is a strong need for writers who can understand APIs and explain them so that software developers can understand how to use them. API writers get to be in on the cutting edge of technology in high-paying positions.

What is REST?

REST (Representational State Transfer) is a popular style of web API, and it's used to communicate data between devices and servers. Different data is contained in different parts of the API requests and responses, and this course explains what those different parts are and how to document them.

What is in This Course?

By the end of the course, you will understand what REST is and how to read and document REST requests and responses. In this course you'll find:

  • 12 videos that:
    • Provide background information on REST APIs
    • Break down REST requests into their various pieces with examples
    • Show real-time, narrated writing of REST documentation
    • Provide overviews of authentication and authorization for REST
  • 7 hands-on exercises to lead you through making and documenting REST requests
  • 7 short quizzes to keep you on your toes
  • PowerPoint presentations as a resource for every video lecture
  • A Microsoft Word document you can use as a template for REST reference material

The course takes approximately 3 hours and 30 minutes to complete, depending on how fast you are with the exercises.

Professional Technical Writing: Advance Your Writing Skills

Create your first technical document by applying the principles and techniques of technical writing taught by Pro Writer

Created by Ugur Akinci, Ph.D. - Sr. Technical Writer & Writing Instructor

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Students: 4487, Price: $199.99

Students: 4487, Price:  Paid

>>>>> IMPORTANT NOTE: This course now comes with a $50 OFF coupon per our "HARD-TIMES SPECIAL PROMOTION." If interested please write to writer111@gmail.com (SUBJECT LINE: "Professional Technical Writing") and ask for your $50 OFF coupon link.

!!! THIS IS AN AWARD-WINNING COURSE !!!

>>>>> AWARD 1 <<<<<

PROFESSIONAL TECHNICAL WRITING Course is selected in March 2021 as one of the TOP 4% of the 94,680 courses reviewed by COURSEMARKS website by earning an overall score of 9.4 out of 10.

The COURSEMARKS founder Dr. Michael Curtis said “this course is in the TOP 4% of 94,680 courses that we have reviewed. That’s remarkable!”

>>>>> AWARD 2 <<<<<

PROFESSIONAL TECHNICAL WRITING Course has won the MERIT Award in 2019-2020 Society for Technical Communication Alliance Competition. STC Alliance is a collective of STC's Atlanta, New England, New York, Philadelphia, Rochester, South-Central Texas, and Washington, DC - Baltimore chapters.

What did the 2019-2020 STC Alliance Competition Judges Say about the “Professional Technical Writing” Course?

  • “Writing is a strength that all should improve on, and the content of this course covers a foundation useful for all.

  • This course covers, writing techniques, editing techniques, components of a document, how to create a project plan, the use of tables, images, and flowcharts, and even touches on the future trends of technical communication. This is all-encompassing.

  • The course covers a wide range of topics to introduce Technical Writing and presents technical writing as an alternate career path.

  • The scope of the material is appropriate for the audience and purpose.

  • Content includes references to additional materials or resources.

  • The structure is evident.

  • The organization is logical and consistent.

  • Headings and subheadings consistently signal topics and subtopics.”

++++++++++ WITH THIS COURSE YOU GET

  • 107 Lectures

  • Over 17 Hours of Video

  • 22 Exercise Sheets (attached as a RESOURCE file)

  • 22 Solution Sheets (attached as a RESOURCE file)

  • 36 Quizzes

  • 6 PDF Ebooks (attached as a RESOURCE file)

  • 40 PDF Supplementary Documents (attached as a RESOURCE file)

  • Over 4,000 Students

  • NO DEADLINE to finish the course. Take it, study it, and finish it anytime you like.

  • 1 Final Assignment reviewed personally by the instructor!

  • Free WEEKLY UPDATE of writing tips, ideas, and tutorials

  • And my 30-day No-questions-asked Money-Back guarantee

++++++++++ TAKE THIS COURSE AND...

Learn the principles of technical writing and editing to build for yourself a great writing career that pays well.

Learn it from a  professional Fortune 100 technical writer who has been writing technical documents since 1998.

Technical writing has consistently been selected over the years as one of the "100 Best Jobs" in America. It performs an irreplaceable support function in many sectors and provides a stable and consistent way for writers to earn a good living.

++++++++++ THIS COURSE IS IDEAL FOR

  • Fiction writers

  • Web content writers

  • Engineers & Scientists

  • Developers & code writers

  • Project and product managers

  • Journalists

  • Librarians

  • Teachers

  • College students

  • Military personnel

  • Government workers

  • Office workers

  • Screenwriters

  • Anyone changing careers

  • Retirees looking for a second or side career

  • Anyone in between two jobs

+++++++++++ What Did They Say About This Course (1) ?

"The sessions range from basic to specific, and are overall very helpful for someone looking to start a career in technical writing. Be sure to do the assignments, especially the final one--you get to know how much you learned, and Ugur gives a surprisingly lot of useful feedback."

-- Ya-Ching Chuang

“I think that this course is really great overall because it teaches the "structure" of technical writing - as in what should be included (TOC, LOF, Index, etc.) as well as what terminology to use & what NOT to use. The videos are great overall in explaining the concepts of technical writing. From my experience, Ugur is a very great & professional instructor who cares about his students. I have written to him many times asking him questions as well as asking for his advice and he has always responded back to me with his answers & his suggestions. He also provides many videos on YouTube offering his advice for technical writers. Because of this, I consider him more than an instructor - I consider him a friend! I would give this course 5.0 stars just for the very supportive instructor, but the videos & the course content itself has provided very valuable information for learning the "template" of technical writing documents (for a new technical writer such as myself at least)! Highly Recommended Overall!!!”

-- Chuck Larson

"The course was completely as advertised and delivered everything it promised. I especially appreciate Ugur's kindly approach to instruction and upbeat attitude towards life. The bonus lessons are great as well. I'll be a regular visitor to tcc6-dot-com!"

-- Nathan Johnson

"It is an amazing course and covered everything thoroughly. I suggest this course to anyone who's interested in technical writing."

-- Indira Mungalpara

“I learned so many useful skills. And, I was able to write up one of my favorite projects to organize in an easy-to-use format.”

-- Alice Theibault

“This is a very good course. I have no experience in technical writing and must say that the course is well organized and added resources are really helpful. Thank you!”

-- Agnieszka Draminska

“This course was very well planned and organized. I was able to learn a great deal and I am happy with the results.”

-- Chen Levinger

“Yes - the variable information and the lectures about charts and graphs are helpful. Also the multi-threading.”

-- Kristi Dozier

“Great course! I learned some valuable tools that I have no doubt will come in quite handy in my technical writing career.”

-- Mark Bailey

“Good pace, very detailed.”

-- Joy Krupnow

“Excellent course, with lots of useful information. I thoroughly enjoyed the course and will be registering for more.”

-- Karl Bamforth

“It was excellent. Thank you”

-- Narottam Kishore

“Great! Well-thought-out, comprehensive, nice teaching, and a really competent author.”

-- Christopher Knapp

“I am not even finished with the course yet but already I am learning so much that I am able to apply immediately. The course instructor is responsive and available which is greatly appreciated and refreshing. It is obvious he has a passion for his work and wants to share. Thanks for creating this course!”

-- Lauren Schramm

++++++++++ THE COURSE COVERS

The course takes you from the basic principles of good technical writing and covers dozens of other topics including:

  • Basic technical writing techniques and pitfalls to avoid

  • Basic technical editing techniques to apply

  • How to create a document template

  • Components of a technical document

  • How to write a Documentation Plan

  • How to create an Index

  • How to think in terms of variables

  • How to use tables properly in your documents

  • How to select and annotate images

  • How to use flowcharts in your documents

  • Important future trends in technical writing

  • Review of your Final Assignment

  • Dozens of quizzes, and exercises with their solutions

  • and much much more!

++++++++++ RECENT UPDATES

>>> Our JUNE 2021 Graduates:

  • Haley M. submitted her very comprehensive user guide “How to Use Microsoft Powerpoint” to earn Udemy's Certificate of Completion. Good job Haley!

  • William N. earned his Certificate of Completion with his intriguing final assignment “Mental Prediction Card Deck User Guide." Way to go William!

  • Nick H. completed his final assignment in flying colors by submitting his “Introduction and Beginner’s Guide to Donut County." Keep up the good work Nick!

>>> Our MAY 2021 Graduates:

  • Parthivi V. finished his “XBOX ONE Accessory Product Manual” and earned the right to Udemy's Certificate of Completion. Nice job Parthivi!

  • Daniel P. completed his “Tetris Instruction Manual” in flying colors and earned the right to Udemy's Certificate of Completion. Way to go Daniel!

  • John B. earned the right to his Certificate of Completion by submitting a very well-written and designed "Beatmixing Bootcamp User Guide." Nice job John!

>>> APRIL 2021: Added a NEW VIDEO: "Where to send your Final Assignment"

>>> Our April 2021 Graduate:

  • Nancy C. has submitted her “How to Make a Hand Embroidery Sampler in a Hoop User Guide” (a very detailed user guide on hand embroidery) and earned the right to her Certificate of Completion. Good job Nancy!

>>> Our March 2021 Graduates:

  • “Nintendo Switch User Guide” by Michael D. was another great user guide created by our students in this course. Good job Michael! Well done sir.

  • “Nutanix Community Edition Deployment Guide” submitted as a final assignment by Rebecca S. earned the right to a Certificate of Completion. Well done Rebecca! We applaud you.

  • We loved “Brain Gym User Guide” submitted by CS G. and earned the right to a Certificate of Completion. Congratulations CS! Well done!

>>> Our February 2021 Graduates:

  • “Chefman Cordless Glass Electric Kettle User Guide” by Sowmya K. is one of those really creative student projects submitted in this class that displayed many of the techniques taught during the course. Congratulations Sowmya!

  • Samphoh M's final assignment was “How to import a MS Word project to Adobe Robohelp User Guide V.1.0." Samphoh's technical document was yet another great project created by our students in this class. Good job Samphoh!

  • “Gideon at Home Spa Shiatsu Massage Cushion User Guide” by Chava T. is proof positive that you can really write a technical document for any system or gadget. The sky is the limit, as they say. Thanks for the creative final assignment Chava! Well done.

  • “iMovie Quick-Start Guide: From Your Imagination To YouTube In A Few Simple Steps” by Mitchell R. is a great technical document that earned Mitchell our Certificate of Completion. Well done Mitchell! We applaud you.

>>> Our January 2021 Graduates:

  • “How to Write for Kindle: A User’s Guide for Windows PC” by M.M. -- congratulations for an assignment well done!

  • “Smith & Wesson Model 60 User Guide” by C.B. was another great user guide submitted in this course. Well done C.B.!

  • Congratulations to Allison B. who completed the final assignment with “iOptron Refractive Telescope User Guide” and earned the right to Udemy Certification of Completion. Congratulations Allison!

  • LECTURE 83 -- Allison Bulger's "iOptron Refractive Telescope User Guide" is one of the best Final Assignments submitted in this course. I share it with you (in the RESOURCES sidebar) with Allison's kind permission for inspiration and emulation.

>>> Our December 2020 Graduates:

  • Congratulations to Heba N. who completed the final assignment with “A Guide to Yamli” and earned the right to Udemy Certification of Completion. Congratulations Heba!

  • Congratulations to Carrie C. who completed the final assignment with “Creating EPUBS with Apple Pages: A Beginner’s Guide” and earned the right to Udemy Certification of Completion. Congratulations Carrie!

  • Congratulations to Shrankhla M. who completed the final assignment with “Airtel 4G USB DongleSetup Guide 1.0” and earned the right to Udemy Certification of Completion. Congratulations Shrankhla!

  • Congratulations to Christine U. who completed the final assignment with “KitchenAid Stand Mixer User Guide” and earned the right to Udemy Certification of Completion. Congratulations Christine!

+++++++++ IMPORTANT NOTE!

This BEGINNER LEVEL course does NOT teach how to write and communicate in English like, for example, a course designed for ESL (English as a Second Language) students. This is NOT an ESL course, a course teaching composition rules of English, or English grammar. The students are assumed to have a basic command of English grammar and the ability to read English instructions without any problems. If you have any questions or doubts about the content and nature of this course please inquire first before enrolling.

HARDWARE/SOFTWARE REQUIREMENTS: The course assumes you are using Microsoft Office installed on a Windows PC machine.  A majority of the instructions apply equally to both PC and Mac machines but for some lessons (like how to construct a Word template) you must use the Mac counterparts of the PC commands.

++++++++++ TECHNICAL WRITING PAYS WELL

Technical writers in the USA made an average of $71,950 a year, according to the latest available STC (Society for Technical Communication) Salary Data (2014). See Section 17 for 2014 selected salary highlights.

According to glassdoor-dot-com, top-earning tech writers at companies like Google make as much as $165,000 a year.

Obviously this course alone cannot guarantee that you will find a lucrative job right away but you will learn how to create your first technical document which you can use in applying for a technical writing position.

+++++++++++ What Did They Say About This Course (2) ?

"It was a great help in learning about technical writing and editing techniques"

"It was a great help in learning about technical writing and editing techniques, how to generate quality technical documentation. I liked the bonus section on Audience Analysis and RoboHelp. I'm hoping my certification will help me break into an entry-level technical writer role."

-- Olivia Amici

"It's an A+ course & instructor!"

"This was a great course overall - especially for being free! It teaches the importance of understanding who your primary audience is & what kind of information to provide. To be honest, I also wanted to find out how the instructor is providing the information without paying before I purchase additional courses of his. He's a very great instructor that cares about his viewers! In my opinion, it's an A+ course & instructor!"

-- Chuck Larson

"This course is very helpful"

"This course is very helpful especially for the beginners or for career changers who really want to establish a career in technical writing it briefs all contents required to be a technical writer."

-- Upma

"I have already learned a great deal"

"This course is a good match for me. I have already learned a great deal. I love writing, and have written procedures with screenshots in my previous job. I would love to get into Technical Writing!"

-- Regina Morgan

"I am absolutely amazed at how much information I have learned"

"I am absolutely amazed at how much information I have learned. The purpose of taking this course is to apply for a Technical Writing job. The person that's referring me at her employer said to find a Level 2 course since I use business writing daily and I have self-published two mystery novels. I am so glad I did not listen to her advice and started a Level 1 course. I know I would not have been successful in the job if I did not have the knowledge I've learned here. Also, I used Microsoft Word everyday throughout my career so it was nice to learn the style and multi-level numbering features (I didn't expect this--a nice treat). Also, I was totally clueless about charts and graphs, X axis and Y axis, etc. This course offered way more than the $200 I paid. Thank you."

-- Gwendolyn Pegram

" It's quite comforting to know that he is still very active regarding this course"

"Most of what has been covered up to this point are things I know. I was already interested in making the career switch to Technical Writer, he just put extra emphasis on why it's a good decision. Edit: Just received a reply from Dr. Ugur Akinci about this review. It's quite comforting to know that he is still very active regarding this course. So be aware that if you partake in this course, you are not hung out to dry and don't have to flounder on your own."

-- Kristen Ohlemeier

"A great way to break into the technical writing field"

"The course is simple to understand and is a good way to brush up on what I learned from the university plus additional modern tools which I have not learned about in the past. Ugur is approachable and presents topics clearly. I also liked the exercises after the lectures. As a lifestyle writer/copywriter, I would say this is a great way to break into the technical writing field. I would say there are several things that I still need to learn, and this course is a fantastic starting point for me as it opened up a lot of ideas that I have to delve into."

-- Robby Benson Torres

"Wonderful course. I learnt a lot!"

-- Hairul Hazri Suleiman

"A wonderful refresher..."

"Many years ago, I worked as a technical writer, and this class has been a wonderful refresher for me. I think this would be a helpful class for someone who is entering the field of technical writing and needs to understand some of the field's overarching principles."

-- Monica Prochnow

"Instructor is very active and involved with his students"

"This course is great so far. Simple but professional while giving work I wouldn't have expected to encounter. I do have some questions for teacher (later) and from what I've seen, he is very active and involved with his students. I also like the extra resources. A good investment!"

-- Ashley Elijah

"Best course I've taken through Udemy"

"Dr. Akinci shares his extensive knowledge of technical writing in a clear and easy to understand format. From learning about a document's structure to useful hints in Word, there's something for anyone looking to expand their writing skills. The final assignment allows students to put their learning to work right away. Receiving prompt feedback from Dr. Akinci is extremely helpful. He praises where you excel and highlights ways to further improve future documents. He's super encouraging! I've learned an amazing amount. Best course I've taken through Udemy."

-- Laurie Trowbridge

"One of the best courses for beginners who want to be Technical Writers"

"One of the best courses for beginners those who want to be "Technical Writers". Best teaching with lots of videos, assignments and explanation. It has helped me personally for developing my writing skills and learning the technical concepts for writing. Thank you for this course and I am glad that I was part of this course".

-- Jitendra Dahare

"One of the best in the technical writing field..."

"Ugur Akinci does an excellent presentation and through delivery with notes and references. One of the best in the technical writing field. His past experience is certainly evident in the videos and supporting material."

-- Ronald Nats

"... helped me recently get a full-time technical writing job"

"Ugur's course was very helpful. It helped me recently get a full-time technical writing job." 

-- Loren Robinson 

"Thorough, Useful, and Easy to Follow"

"Dr. Akinci is an excellent instructor, in addition to being an accomplished technical writer. He guides the student through the very detailed, step-by-step process of producing user guides and technical manuals, and he does so with a friendly humour. Each lecture is an easily digested, bite-sized morsel. Aside from making the bits easy to learn, this also makes it easier to go back and find things later, if you need to check on something. I'd recommend this course to anyone with any interest in technical writing."

-- Tamatha Campbell

"A must course for anyone who writes technical documents!"

"I currently work as a BA, and decided to take this course to concentrate on the logistics of writing. This course has superseded my expectations! Technical writing isn’t simply writing well, but designing a professional document for the end user. For this, you need to know how to create the components of a technical document, indexing, graphs and tables, just to name a few (all of which are covered in this course). 

I considered myself a strong writer, but during the course, I realized that I was making common mistakes, changing from active to passive voice in my documents, assuming the end reader would understand my abbreviations, or acronyms, or writing noun trains…In this course you will learn everything you need to know (and in great detail) to write a technical document. 

This course is by far, the best course I have completed through Udemy."

-- Jennifer Somerville

"A Worthwhile Investment..."

This is a comprehensive, well-organised and well-considered course. Chapter-by-chapter, you learn the wide range of skills required by a successful technical writer. The lectures are very informative and come with a huge amount of extra resources and materials which are available for download. It’s also a plus that course is constantly updated and the instructor is also available and highly responsive to his students.

I’d highly recommend this course but it shouldn't be aimed at just those interested in pursuing a career in technical writing. Academics, students, business people – anyone who writes reports - will reap benefits from this course. I found it well worthwhile investing both my time and money in this course."

-- Kathryn H.

"High Quality as Expected"

"This course and professor's learning structure both serve as strengths to Udemy's catalog. I am satisfied by how much content that the professor provided, for the professional feedback that he directed toward our individual projects, and for the feeling of satisfaction to achieve a certificate and to potentially share our work with others. Thank you for piecing together a valuable educational experience!"

-- Phill Keck

"Great Technical Writing Course!"

"Great course with great material! Ugur's insight and how he can relate real life scenarios to help teach the information in a way that makes it easier to learn and retain. Thanks Ugur!"

-- Lee Dinkins

"Great!!!! Great course for beginners or even experts!"

-- Nicholas Nelson 

"Great course! The course is very helpful!"

"The content is informative and comprehensive. Thank you!"

-- Mariia Zlatkova

Valuable"

"I haven't finished my work yet, but I have found his course very helpful." 

– Michelle Daley

Excellent Course"

"You course help me lot in my Daily Job. I am not a technical writer nor in the business of writing. But as a Project Engineer who prepared lots of technical reports and letters to client and contractors this course help me a lot. Most of the technical writing fundamentals given here are also applicable to my kind of Business writing. I could not make any product manual as I don't have any Product. Highly recommended to all those who wants to improve their Business Writing even though course is on technical writing."

– Varun Patel

“A very fine course!"

"The course was very well delivered and lectures divided into sections and all sections contained important information and tips. Quizzes were just right for the task. Dr. Akinci presented the material clearly and competently. Moreover, he corrected the assignments promptly while providing a very thorough feed back."

– Shaheda Rizvi

“Take this Course!"

"My name is, Justin Berg, I am a Product Manager for a web based EHR called MediTouch. I took this course to help with job responsibilities, but I wish I took this course in High School. I could have used the material from then and into the Future! The course was easy to complete and the material is to the point. The teacher will give great feedback for your final project and even offered to help assist with technical writing questions into the future."

– Justin Berg

"Possibly the most useful course I have ever taken"

“Practical and useful… Possibly the most useful course I have ever taken."

– Joaquin Roman

"Incredibly helpful"

“The grammar refresher at the beginning is incredibly helpful, and what I liked best was the introduction to vector graphics and flowcharts. Love it!"

– Mohana

"Finally..."

“Finally a Technical Writing and Editing course that I can recommend to my colleagues and students."

– Hakki Ocal

++++++++++ "Do I need to buy anything else?"

No. The course has all the materials you'll ever need, including 15 hours of video, PDF documents, and complimentary ebooks. 

++++++++++ "How long will it take to finish the course?"

It will take about six to eight weeks from start to finish if you spend 15-20 min a day. 

++++++++++ "What does the course cover?"

The course takes you from the basic principles of good technical writing and covers dozens of other topics including:

  • Difference between technical and business writing

  • How does technical writing compare with “creative writing” and journalism?

  • Principles of audience analysis

  • Components of a technical document

  • How to write a Documentation Plan

  • How to create an Index

  • Basic technical writing techniques and pitfalls to avoid

  • Basic technical editing techniques and things to avoid

  • How to create a document template

  • How to think in terms of variables

  • How to use tables properly in your documents

  • How to select and annotate images

  • How to use flowcharts in your documents

++++++++++ "In addition to over 6 hours of video, do I also get any supplementary materials?"

Yes. TONS OF THEM actually! Here is a list:

  • 107 Lectures

  • 17 hours of video

  • 22 Exercise Sheets (attached as a resource file)

  • 22 Solution Sheets (attached as a resource file)

  • 36 Quizzes

  • 6 PDF Ebooks (attached as a resource file)

  • 40 PDF Supplement Documents (attached as a resource file)

  • Over 4,000 students

  • 1 Final Assignment reviewed personally by the instructor!

  • Free WEEKLY UPDATE of writing tips, ideas, and tutorials

  • And my 30-day No-questions-asked Money-Back guarantee

Most lectures have downloadable PDFs related to the videos. Click the second-from-left button (with down arrow on it) on the upper-right corner of the lecture screen to access these PDF documents. Go ahead and start your journey to job stability and higher earnings today!

++++++++++ 30-DAYS NO QUESTIONS ASKED MONEY-BACK GUARANTEE !!!

Yes! IMPORTANT! This course comes with my PERSONAL NO-QUESTIONS-ASKED 30 Day FULL REFUND GUARANTEE! Try my course for 30 days and if you still don't like it Udemy will refund you 100%. You've got nothing to lose but everything to gain.

Technical Writing: Profiling and Flagging Using DITA XML

Learn how to create personalized user guides with DITA XML by profiling (conditioning) content and flagging profiles

Created by JPDocu School of Technical Writing - WE TEACH SOFTWARE DOCUMENTATION AND DITA! 22K+ Students!

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Students: 4292, Price: $89.99

Students: 4292, Price:  Paid

If you are already familiar with technical writing using DITA XML but you still want to know about filtering and flagging options, this course is for you.

In this advanced-level course for DITA XML technical writers, you will quickly and easily learn how to use profiling and how to activate flagging using the Oxygen XML Author tool.

Our lead instructor, Jordan Stanchev, shares his vast experience in writing in DITA XML and this time focuses on the profiling (conditioning) of the text.

How is this course organized?

Section 1: Profiling

You will learn how to profile (condition) the content in DITA XML using Oxygen XML Author.

I will show you the different levels on which profiling can happen in DITA. You will learn to profile an entire map and a topic in your map.

We then shall drill down into profiling on single topic elements, looking at this low-level where profiling can happen.

Section 2: Flagging

You will learn how to flag profiled content in DITA.

Flagging is a very cool feature of DITA XML, that allows you to highlight, or in other words, to make content with a different look and feel in the output. All of the highlights happen automatically, based on the profiling conditions applied and the flag you have chosen to activate these highlights.

The flags you can choose from in DITA XML are:

  • Background color highlight. You can specify a background color to be added in the output to the content that has been profiled with a specific profiling value.

  • Text highlight. You can specify texts to appear when the profiling has been used. Not only that, you can even have different text that appears before and another one that appears after the profiled text for different profiling values!

  • Image-based highlight. You can create a custom image, that matches better your brand and preferences. And then you can use that image to highlight profiled text!

Technical Writing: Common DITA XML Map and Topic Elements

A shortcut to writing software documentation in DITA XML using Oxygen XML Author.

Created by JPDocu School of Technical Writing - WE TEACH SOFTWARE DOCUMENTATION AND DITA! 22K+ Students!

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Students: 3723, Price: $89.99

Students: 3723, Price:  Paid

Are you confused and overwhelmed by the number of elements you need to learn as a DITA XML technical writer? Do you wonder which are the elements you must use to simply write your software documentation fast?  Or you simply need a refresher on which are the most often used elements in DITA XML?

If yes, this course is for you!

If you are a technical writer, looking to improve your knowledge and skills related to DITA XML, you should know the DITA XML map and topic elements well.

JPDocu School of Technical Writing has providing instructor-led and self-paced courses on technical writing, DITA XML, and information architecture to thousands of students worldwide. In this course, Jordan Stanchev, User Assistance Development Architect at a Fortune 500 software development company, is sharing his vast knowledge in DITA XML and Oxygen XML Author.

One of the major challenges authors have with DITA XML is the sheer amount of elements that you have to learn just to start writing. There are currently initiatives happening in the OASIS compete that define the DITA standard to simplify and reduce the number of elements you can use (Lightweight DITA XML project).

But is that really needed? Will it help you when you have a more complex scenario to document?

If you are a DITA XML technical writer, you should know the most frequently and commonly used DITA XML elements from DITA 1.3 specification. The consequence of having this knowledge will be that you should be able to write the documentation you need without giving up on any benefits and functionality of DITA.

In this course, you will learn:

Introduction & Installing the Tool for Writing - 10 min

How to get started writing in DITA XML. You will follow the steps to download and install one of the best DITA XML editors - Oxygen XML Author.

DITA XML Elements - 45 min

Which are the DITA XML map elements that you would use frequently to organize the structure of your content? You will need:

  • mapref to reference one DITA XML map to another;

  • navref to switch the writing context between deliverables;

  • topicref to structure and organize your topics;

  • topichead to create a title to group together content underneath it.

This followed by a demo on how to use all these elements in an end-to-end scenario.

DITA XML Topics and Topic Elements - 1 hour 25 min

DITA is a semantic language. It follows the principles of minimalism and structured topic-based writing.

You will understand the most frequently used DITA XML topic types: Task, Concept, and Reference.

I would dare to say that Task is the most important template for writing for a technical writer. It focuses on properly structuring and writing the content of each instruction you write.

You will see also specifics around more tricky DITA XML topic elements - such as the table and section elements, that help you better organize your documentation.

This all followed by a demo on how to use each of these elements.

You will perform short and straight-to-the-point exercises following the instructor's step-by-step demos.

What is not included in this course?

This is not a complete and exhaustive list of DITA XML elements.

One of the most complicated aspects of DITA is related to the way-too-many elements that are available. In this course, we try to simplify it to help you get started quickly, instead of trying to cover every possible DITA aspect.

Try it out and up your DITA XML writing skills! Remember, technical writing is easy - after all, it is just plain docu!

How to Build a DITA XML Technical Writing Portfolio

... and demonstrate your skills in technical writing using DITA in Oxygen XML Author. You can get that job interview!

Created by JPDocu School of Technical Writing - WE TEACH SOFTWARE DOCUMENTATION AND DITA! 22K+ Students!

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Students: 3489, Price: $99.99

Students: 3489, Price:  Paid

Do you wonder how you can demonstrate technical writing skills using DITA XML? Do you wonder how to make your resume (CV) shine compared to other technical writers' CVs and YOU get invited to the job interview? 

As a technical writer, you want to demonstrate your DITA XML technical writing skills to impress the recruiting manager and get invited to the job interview.

If you are a student, who just wants to start in this field, I am sure you get frustrated every time you see in the job ads "3 to 5 years of experience wanted" or "provide technical writing examples from your previous work". 

How can you possibly do that if you never get the job in the first place?! How can you start your journey and land the dreamed technical writer job in the software documentation development world, if they never give you a chance?

Well, my answer to that is simple - you need to design and develop your own technical writing portfolio. You must proactively approach it and focus on the skills you want to demonstrate to your desired employer.

In a world dominated by software development skills demand, you must know what to do to provide software documentation for the users!

My name is Jordan Stanchev. I've made my career in the field of technical communications with a strong focus on technical writing and information architecture, and writing using DITA XML over the last 20 years.

I practice what I teach as a part of a Fortune 500 company as a User Assistance Development Architect. I'm also one of the founders of the JPDocu School of Technical Writing where we help students like you learn the skills need to become successful technical writers.

In this course, I will show you the steps you should follow to:

  1. Prepare your DITA XML writing portfolio and

  2. Share it publicly to demonstrate your DITA XML technical writing abilities.

By the end of this course, you will be able to:

  • strategically approach your technical writing project for any software app;

  • organize your documentation structure in a DITA map;

  • write the sequence of steps for the end-users using a DITA Task topic type;

  • write the conceptual, background information for the end-user using a DITA Concept topic type;

  • share your documentation sources in a GitHub repository;

  • visualize your ready-to-be-published documentation for the end-user via GitHub.

This course is for you if you are a technical writer who wants to build a portfolio and use it to advance your career as a DITA technical writer in a corporation or as a freelancer.

To be able to successfully complete this course you must have at least a basic understanding of:

  • technical writing

  • structured writing

  • what is DITA XML

If that is you, I welcome you to this course! 

Technical Writing: How to Reuse Content in DITA XML

As a technical writer using DITA XML learn how to push or pull content for reuse!

Created by JPDocu School of Technical Writing - WE TEACH SOFTWARE DOCUMENTATION AND DITA! 22K+ Students!

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Students: 2317, Price: $89.99

Students: 2317, Price:  Paid

What are the benefits of writing in DITA XML for a technical writer? Do you want to learn how to reuse the content in DITA to save time and effort on the authors' side?

If yes, this course is for you!

In the first hour of this course, you will learn:

  • Which are the different levels on which you can reuse the content in DITA XML.

  • Watch demos and perform exercises on how to pull content for reuse on each level of reuse - of DITA maps, topics, topic elements, and table rows (between tables).

In the second hour of the course, you will learn:

  • A feature that very few DITA technical writers understand and apply properly - how to push (that is, to take content from one topic and insert this content into another topic at DITA XML transformation time!).

  • Watch demos and perform exercises on each level of push type of reuse - with the goal to insert content before an element, after an element, or even to completely replace a topic element from the outside!

The course instructor, Jordan Stanchev, is a User Assistance Development Architect, working at a Fortune 500 company! He has vast experience in adopting DITA and is the creator of best-seller courses on writing using DITA XML.

12 Technical & Business Writing Power Techniques for Success

Lift your technical and business writing to a new level of excellence by applying these time-tested power techniques.

Created by Ugur Akinci, Ph.D. - Sr. Technical Writer & Writing Instructor

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Students: 2247, Price: $49.99

Students: 2247, Price:  Paid

  • NOTE: This course is NOT for public speakers or creative writers but for business and technical writers.

  • NO DEADLINE to finish the course. Take it, study it, and finish it anytime you like.

Even in an age of video and multi-media, flawless and powerful writing is still essential and key to success in technical and business communications. 

Learn the top 12 power techniques of superior written communication taught by a Fortune 100 technical writer that applies to plain-written business correspondence as well.

When you finish this course you'll be writing with greater power and authority and be a better writer.

The course covers the following topics:

  1. Eliminate Common Grammar Errors   

  2. Eliminate Ornaments   

  3. How to Write in Action Units   

  4. Eliminate Variance   

  5. Eliminate “Should”   

  6. Eliminate Noun Trains   

  7. Eliminate Abstract Verbs and Nouns   

  8. Eliminate "IN" Phrases

  9. How to Reformat Text as a Table   

  10. How to Create Flowcharts   

  11. Eliminate Negative Writing   

  12. How to Write a Procedural Task

  • Free WEEKLY UPDATE of writing tips, ideas, and tutorials

  • And Udemy's 30-day No-Questions-Asked Money-Back guarantee

No special software, hardware or Operation System is required to follow these 12 individual lessons designed to improve your written communications right away.

**** What Did They Say About This Course?

"This course was very informative and easy to understand. I enjoyed the instructor's teaching methods, which included lots of examples and practice activities after most lessons. I highly recommend to anyone looking to improve their tech/business writing skills."

-- Kenneth Rudisell

"Dr. Ugur is always a motivator to me. I have learnt from him so many things over his blogs and posts as well. This course helped me improving the writing the documents in a consistent manner and give the end users only the right materials for reference. I wish Dr. Ugur to make more videos and keep the good work going on."

-- Suma

**** RECENT UPDATES

>>> March 18, 2020

  • Free WEEKLY Q&A LIVECAST (on YouTube and Facebook) EVERY SATURDAY 9 a.m. EST

ADDED the following NEW QUIZZES:

  1. Eliminate Common Grammar Errors

  2. Eliminate Ornaments

  3. Write in Action Units

  4. Eliminate Variance

  5. Eliminate "Should"

  6. Eliminate Noun Trains

  7. Eliminate Abstract Verbs

  8. Eliminate Abstract Nouns

  9. Eliminate IN-Phrases

  10. Flowcharts

(Free cover photo courtesy of rawpixel-dot-com downloaded from unsplash-dot-com)

Technical Writing: Graphics For Software Documentation

How to create instructional images and infographics as a technical writer for software documentation.

Created by JPDocu School of Technical Writing - WE TEACH SOFTWARE DOCUMENTATION AND DITA! 14K+ Students!

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Students: 1779, Price: $34.99

Students: 1779, Price:  Paid

Are you a technical writer who has a hard time figuring out how to create graphics and images that help the user of the documentation? Are you looking for a way to deliver the information in a simple to understand, visual way?

In this course, I am going to show you how simple and easy it can be to create graphics and images to guide your users. No complicated tools! No special software that requires weeks to get started!

Just simple strategies and free or common tools that help you deliver the visual information in a matter of minutes with no special preparations.

By the end of this course, you will learn:

- why and when to use graphics in software documentation

- what are the basic rules to consider when adding graphics to software documentation

- which tools you can use to quickly and easily create great-looking graphicsI was tired of hearing my documentation is hard to read and understand!

Creating an instructional image or a graphic for the software documentation must be a simple and easy task. There are tools dedicated to that purpose, where the web designers have already created templates with the images your customers would use to better understand a concept or a task.

It is so simple to create a graphic that I am widely smiling when I see documentation that needs a graphic. I know that it is so easy to add one!

Years ago, I was terrified every time in my documentation I wrote needed to create a graphic to make complex information easy to understand.

I already know that the customer does not actually want to read the software documentation. Imagine all the hassle of purchasing, installing, and setting up the software. And just when you are about to begin using it - “Oh! I need to read the user manual…”. Do you think that’s fun?

If there is one thing that is so hard and at the heart of our technical writing work it is to provide the necessary instructions when they are needed. But how to deliver it, if nobody wants to read it? Doesn’t this drive you nuts too?

It’s this constant expectation towards technical writers to both write all the possible details for using the software and then dealing with the criticism that there is too much documentation, but not the needed one. Not the right one. Not easy to consume and understand.

What can you do as a technical writer? Usually, tech writers go and re-write the docu. Again. And again… they call that “work”.

But it’s still the same pile of words that the user needs to read. And every time you rewrite it, I bet you are adding even more words!

Come on, let’s be honest here, how many times you have actually deleted pages from your documentation when you were asked to make it “simple and easy to use”?

Did the complexity decrease? How about the volume of the documentation - did it grow up or down?

And you start searching for the answers. You sign up and pay for technical writing courses. You start asking questions on Quora. Try to seek advice and talk (complain) to colleagues. Wonder how to make it; restructure, change the architecture of the documentation, make more and more customer interviews to figure out how to make it more SIMPLE to use... In the end as a technical writer, what can you do?!

BURN OUT!

Constantly reworking your documentation is like telling a person with weight problems to start 3 diets at the same time, to satisfy his or her hunger!

Yeah, true, but HOW? Do you need to change the order of the documents? Do you need to invest in SEO? Do you need to write a ton of new documents? Do you need to start from scratch?

None of these tactics will make much sense unless you change the actual root cause of the problem.

What is the root cause? It’s a simple truth that people don’t read!

CUSTOMERS DO NOT WANT TO READ THE DOCUMENTATION!

Why?

One of the greatest inventions of humanity, ever, was the discovery of writing. Written words that can be put in stone or paper or on the computer screen, that can be understood by other people.

But is that easy?

We spend years at school learning to read and write. It is not a NATURAL skill that you are born with. Nobody is naturally born with the skill to read!

It is something that we learn - at school!

How do we learn to read? May I ask you to search and find a book for kids that teaches them how to read? What do you see in there?

Z is for Zebra!

Take a look again as a technical communicator! Now think - there is a Zebra image next to the Z letter. An image! Next to the letter!

Why is that? What makes the image so important?

It’s because, unlike reading, human beings are prone to understand visuals in a matter of milliseconds! Not minutes! Not seconds! But a fraction of a second!

As if our lives depend on it. And in reality that is the actual truth - our lives as humans depend on visuals and our ability to understand visual messages from the world around us.

Images activate your brain. You can understand what you see in a fraction of a second. It’s a natural skill that you were born with.

Not like reading! Reading requires conscious effort, then analysis of what you’ve read, and then understanding what you’ve read.

Do you think it is different in software documentation? Which one is easier to grasp: a 2-page long text description of the architecture of your software or the graphic that shows the different components and how they are related?

Obviously, as a technical writer, your first reaction will be: “I need to write this down!”. But if you really strive for simplicity, for made-easy-to-consume information, it is a graphic that you should be working on right this minute.

Simplicity in software documentation means you need to make the information visual! Easy to use for the customer!

Not for your manager, not for the development team you work in, not for the information architect of your project, but for the end-user who needs to understand and figure out how to use the documentation!

For the user! And for the user only!

Join me in my course on how to make graphics for software documentation and make your customers happy by offering them simple and easy to understand graphics and images!

P.S. This course comes with a 30-day full refund policy - no questions asked!

Technical Writing: How to Write Software Documentation

Learn a proven strategy for writing software docu in GitHub wiki based on the 12 main principles of technical writing!

Created by JPDocu School of Technical Writing - WE TEACH SOFTWARE DOCUMENTATION AND DITA! 14K+ Students!

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Students: 1564, Price: $124.99

Students: 1564, Price:  Paid

Is the ability to provide relevant information about using your software essential for your customers? Do you find yourself spending hours and hours trying to explain how to use the software? Or are you getting feedback from your clients that your documentation is hard to be followed, inconsistent or maybe even.... confusing? 

If you answered with "Yes!" to any of these questions and you are willing to invest the time and energy needed to go through this practical course then this course is for you! 

CNBC cited this course in the article about "The 20 hottest job skills companies are looking for right now"

By the end of this course:

  1. You will be able to describe the processes and principles for writing.

  2. You will be able to explain the process for preparing, organizing, and delivering software documentation for the users of software products.

  3. You will be able to create instructional images and graphics needed in your documentation.

  4. You learn and practice how to create software documentation in a GitHub wiki following the instructor's templates for writing.

Also:

  • You will find out also which are the core principles for writing software documentation that really helps.

  • You will have the chance to try out GitHub wiki editor and Oxygen Author DITA XML tools for writing.

  • You will learn about the importance of graphics and which tools you can use to create instructional graphics with ease.

  • In the end, you will find out more about what is metadata and its importance in software documentation.

  • In the end, you will have the chance to create your own documentation project and receive personalized feedback on your work from the trainer!

In the course of the years, the core activities of technical writing professionals have been constantly evolving.

We've started as technical writers, focused solely on technical writing. We transformed into information developers, that also take into account the graphical aspects and design of the content.  Today, we need to bundle together the writing skills, design and graphics, video creation, multimedia, metadata, and software development to meet the expectations of our users.

All these assets, put together can be described together as user assistance.

For several years now, JPDocu School of Technical Writing has been designing and delivering training on user assistance for:

- technical writers (information developers)

- information architects

- software developers 

The instructor, Jordan Stanchev, a User Assistance Development Architect has personally trained hundreds of people in the classroom, online courses, universities, and internally at a Fortune 500 company! 

Jordan says: "The goal for me has always been to deliver practical information, to make sure my trainees get ready for delivering real content, right after the course is over. 

I am so proud of my students who come back to me and share how they have started their first job as a technical writer or how they have advanced in their career using what they have learned in my courses!

That's the reason I have started devoting my time to teaching technical writing skills, on top of my regular job as a User Assistance Development Architect."

Unlike other courses out there,  this course is practically oriented. It will help you develop your portfolio and samples of work that you need to apply as a technical writer in a software development company.

What will you learn?

This course is designed for beginner technical writers, usually students in IT, and covers the following subjects:

- What is technical writing all about?

- What are the basics of technical writing?

- Which are the main principles that you should follow to construct build your documentation?

- Which are the common terms you will hear and use in the IT technical writing world?

- How to write technical documentation using GitHub wiki? You will, later on, use this material for creating your portfolio that you will want to add to your CV when you apply for a technical writer job or promotion to a senior developer.

- What is information architecture from a technical writing point of view?

By the end of this course, you will know how to get started writing your user guides, which best practices and rules to consider, which tools to use for writing.

Besides:

- You will also find recorded webinars to give you the feeling you are in the university classroom together with other students doing the actual exercises of the course.

- You will have access to a closed community group, where you can learn together with other students in technical writing.

- You will have the chance to participate in live webinars with the instructor, to get guidance and answers to questions you may have.

- Downloadable workbooks in the sections to help you as you go through the content and practice what you have learned.

What is NOT COVERED in this course?

Learning technical writing as a beginner technical writer will take you at least 2 semesters at the university and lots of writing practice. It is not possible to provide deep-dive information on all possible technical writing subjects in a 4-6 hours course. You will know the basics, though!

  • This is not a course on writing using MS Word! We are not going to write books! We are not going to write unstructured documentation!

  • Unlike what other courses on technical writing will tell you MS Word is the worst choice for writing technical documentation!  It cannot scale, it is not flexible enough for software documentation! If you believe that technical writing is about writing books, please choose another course! This course is for people who want to work in the software industry, where writing a book and calling it "software documentation" is not perceived well!

  • Technical writing is a skill and discipline that requires writing. Do not expect to become a technical writer by listening to a couple of lectures. You will have to write and communicate in this course. This is not a course for listening but a listen and do it! type of course.

  • This is not an English language course. I will not provide you with details on how to write in English.

  • There are so many tools you can use for writing. In this course, I do not go into details on tools you can use for writing, but directly suggest using only 1-2 of them to get you started.

  • We do not cover API documentation in this course. API documentation is a type of software documentation that you still have to deliver, but at present, this course does not talk about that.

How much time will it take for you to go through this course?

Short answer:

Section 1: Getting Started with Technical Writing - 70  min

Section 2: Documentation in the Software Development World - 10 min

Section 3: Writing Software Documentation in GitHub using Markdown - 1 hour

Section 4: Style Guide in Technical Writing (or Standards and Guidelines for Writing Docu) - 1 hour

Section 5: Introduction to Structured Writing - 1 hour

Section 6: The 12 Principles of Technical Writing - 1 hour

Section 7: Software Documentation Development using DITA XML in Oxygen Author - 1 hour 30 min

Section 8: Using Graphics and Images in Software Documentation - 1 hour

Section 9: Strategies and Information Architecture - 40 min

Bonus Content: Webinars - 60 to 90 min per webinar in this section

Detailed answer with explanation:

Section 1: Getting Started with Technical Writing (as a compliment for you, because you got to this part of our detailed course summary, this over 1-hour long section comes for free - it's a mini-course by itself! Even if you decide not to purchase the entire course - you should definitely check it out.) 

We start with a quick and direct overview of the end-to-end documentation creation processes.

Basically, when you go through the introduction section, you should get a basic understanding of what technical writing in software documentation is all about, as well as the main assets (deliverables for your customers) that you create using the technical writing skills and techniques. This is the software documentation, images as well as instructional videos, and multimedia.

It could take you approximately half an hour to go through the material and do the exercise in the section.

Section 2: Documentation in the Software Development World - 10 min

What is the place of the technical writer in the software development team? Which are the steps of the technical writing process to follow?

Section 3:  Writing Software Documentation in GitHub using Markdown - 1 hour

How to get started writing in a wiki in GitHub? This section explains the setup steps, the markup language used in the wiki and gives you hints on Markdown language usage (that is not well-known or documented in the wiki!), such as:

- how to create a table

- how to create images in wiki

- how to create a Table of Content (TOC) for your longer pages

- how to link a YouTube video with ease

This section touches upon a very important subject - how to provide documentation for a GitHub project. I talk about one of the possible options, I would dare to say the most simple one, to provide documentation in GitHub.

Section 4: Style Guide in Technical Writing (or Standards and Guidelines for Writing Docu) - 1 hour

Have you ever wondered how successful software development companies bring a holistic user experience with their products? After all, companies like Apple, SAP, Oracle, VMWare - they all have hundreds, even thousands of products. At the same time, it feels like their documentation was written by a single person!

The user experience with the software is similar across the various products. The content is organized also using similar patterns… How did they achieve that? Maybe they employ a single super-technical writer who just works day and night? Or they were born thinking in one and the same way… no matter in which team they work in the company. Come on, there must be some secret here!

What’s their secret?

In this section, you will learn:

- What is a style guide? Why do you need to care about the writing style in technical writing?

- Which are some common style guides you can re-use already for writing software documentation?

- What are some common style rules you must apply in your software documentation writing?

- How far should you go applying the rules of a style guide in your company?

Section 5: Introduction to Structured Writing - 1 hour

How to write in an unstructured environment? Why structure is so important for a technical writer? Which templates to use and follow when writing in DITA XML, Markdown in Github or when writing using Microsoft Word documents.

The section demonstrates how you can build entire documentation projects that help them create a portfolio to demonstrate their writing experience. Even if they are not experienced authors, and do not have a dedicated project to work on. You can do that too - you can write sample documentation following this course, which will help you get the job of a technical writer!

You can work solo or in a team with your friends on such documentation projects. You can write pages and pages of docu and guides using this simple wiki-based writing approach. When you take a look at the Bonus Section of this course, you will see already direct links to some of the small but impressive documentation deliverables other students have already created by following this course and allowed me to share back with you.

In terms of time you will need to spend here, yes, it would take you like an hour to go through this section, but it can take you like another hour to create and set up a GitHub project, to find my samples in there, understand the templates I propose that you use while writing, and really doing the writing job.

Section 6: The 12 Principles of Technical Writing

The next section begins to build upon what you have learned so far. This lecture will put things in perspective. You may find it simple, but do not underestimate it - this will be your recipe for success as a technical communicator and a technical writer going forward.

Going through the section and briefly touching upon the main principles of technical writing, the tools, and the time you need to spend performing the exercises all together can take around 1 hour of your time.

Section 7: Software Documentation Development using DITA XML in Oxygen Author - 1 hour 30 min

Try out one of the most popular tools for writing DITA and in general XML-based software documentation.

In this section, you will try out Oxygen and create documentation using it.

Section 8: Using Graphics and Images in Software Documentation - 1 hour

How important is the graphics creation skill for technical writers? I would say, A LOT! This section talks about the rules for creating graphics in software documentation. Also, I touch upon tools that make it easy to create graphics, without having to become a graphic designer.

It will take you approximately 1-2 hours to go through this content and perform the exercises.

Section 9: Strategies and Information Architecture

Then comes the next section - on information architecture and metadata for technical writers. It opens the door for you to take a look at the basic knowledge that an information architect (think about it as a very experienced technical writer) needs to have to begin doing his or her job. This section is more like an overview of the metadata concepts and possible scenarios that you can enable as a technical writer. No special exercises in this course, as this goes a bit far ahead of what a regular technical writer is supposed to do.

In terms of time to spend, you will need like 30 min to go through it.

Bonus Section: Webinars

Here the really fun part begins. You will find several recordings of live seminars I do with JPDocu School of Technical Writing students. You can listen to these recorded sessions and participate as if you are really in the classroom together with me and the rest of the class. I think this can be a very cool experience. On top of that, we deep dive into subjects, that were only briefly touched upon in the previous sections.

Each recorded session takes 60-90 minutes, including the work on the exercises in each session. As part of the course here, I invite my students to participate in such live webinars, which you can see in our closed Facebook group. 

Here is what students say:

Karina Delcheva, Technical Writer

"I find Jordan's course perfectly structured (as you would expect of a specialist in the field) in a way that helps you grasp the concept of technical writing. It helped me quickly develop practical skills through exercises with easy to follow instructions and examples. The Facebook page of this course provided me with a supportive community and additional webinars held by the lecturer, which is a great asset for acquiring more diverse skills needed by a technical writer. Now I feel prepared to apply for my first technical writing job."

Grace Tan, Technical Writer

"In my pursuit of moving to a technical communicator role, Jordan's beginner course Technical Writing: How to Write Software Documentation has put me in the right direction. The course is well-structured and the instructor has shown expertise in this field. It is great to be in touch with the standard and best practices in technical writing as well as the common tools that are used nowadays. I also had fun working on hands-on activities and getting myself familiar with different tools."

So, enroll now and see how easy and simple it is to deliver the ultimate help for your customers!

P.S. This course comes with a 30-day full refund policy - no questions asked!

Technical Writing: How to Write Using DITA XML

How to Become a Modern and Successful Technical Writer Using DITA XML

Created by JPDocu School of Technical Writing - WE TEACH SOFTWARE DOCUMENTATION AND DITA! 22K+ Students!

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Students: 952, Price: $119.99

Students: 952, Price:  Paid

Do you want to learn how to write structured documentation using DITA XML? If yes, I can help!

My name is Jordan Stanchev. I have built my career in the field of technical communications over the last 20 years.

Starting off as a Java developer, I have then become a senior technical writer and had built a career as a DITA information architect.

I have written thousands of pages of software documentation guides for administrators and for developers. The software products I have worked on are in the field of security, messaging services, and development infrastructure (such as GitHub and SAP NWDI).

Today, I am a part of the team that leads the development of DITA XML-based infrastructure projects. The technical writers' community we serve is more than 1000 authors. I also chair the experts' group of our nearly 300 people strong group of DITA information architects in a Fortune 500 company.  I constantly have to write software development specifications and project documentation, in addition to the user guides information I provide.

What can I say, I have vast experience to share in structured writing and information architecture using DITA XML. And this is what I focus on in this course.

Based on my experience, what I can tell you, is that a modern technical writer looking to build his or her career in the field of technical communications, knowing DITA XML simply is a must!

You wouldn't believe how often I hear back from my students how the knowledge from this course is what made the break-through in their DITA technical writer job interview and helped them advance their career!

To achieve the ultimate career goal, all you do need is to learn writing using DITA!

Knowledge of DITA is relevant for you if you are involved in any way with software documentation as a:

  • technical writer;

  • information architect;

  • people manager, managing technical writers in the team;

  • user experience designer;

  • business analyst;

  • project manager;

The course 'How to Write Using DITA XML" is designed for intermediate to advanced level technical writers who want to deep dive into the capabilities offered by DITA, create complex and personalized user guides and deliver this single-sourced output using the Oxygen Author tool into various delivery channels. 

It is based on the online DITA training I've been providing to my students.

WARNING: 

It will take you around 7-8 hours from the start of this course just to go through this material! It comes with lots of various hands-on exercises, examples, and advice based on my practice.

I recommend that you take one section a day at most, to avoid being overwhelmed and manage to perform each exercise described.

The course further deep dive and elaborate the basic concepts and knowledge introduced with the course 'A Quick Start to Technical Writing with DITA' and then provides more advanced details and strategies such as reuse of content and personalization of content based on profiling strategy.

Note:

If you are looking for a quick start into DITA, consider the basic DITA course 'A Quick Start to Technical Writing with DITA', which is for technical communicators, that are not yet familiar with DITA.

What will you learn?

Section 1: Introduction

By the end of this section you will able to explain:

- What is DITA;

- What are the benefits of writing software documentation using DITA;

Just spelling out the benefits of writing in DITA takes a lot of time! There are so many reasons why DITA is getting more and more popular. Today you cannot be a modern technical writer if you do not know how to write software documentation using DITA XML! It's the de facto standard XML for writing! You must know and spell out the benefits of DITA, and be sure, on a job interview you will be asked why DITA is so important.

Just to name a few:

- Based on common information types.

- It implies strict rules for writing, no matter who the technical writer is!

- Content is modularized and reusable.

- Automatically generated various outputs from the same DITA source;

- Content can be personalized, and so on.

Section 2: Get Started with DITA

By the end of this section you will be able to:

- Apply the 5 steps for creating the content of a user guide;

- Explain what is a DITA map;

- Create the 3 most frequently used DITA topics types: Task, Concept, and Reference;

- Create DITA maps;

- Reference topics in a map to construct a deliverable (user guide) using Oxygen XML Author;

Writing in DITA is easy. Do not let the diversity in tags and the huge number of DITA capabilities confuse you.

All you need to write your first guide is a strategy (what you want to deliver) and a set of simple steps to follow to construct your guide (explained in this section of the course)!

Section 3: DITA Elements

By the end of this section you will be able to:

- Name the most commonly used DITA topic elements (DITA tags);

- Describe a strategy for using topic elements in the context of a specific topic;

- Open, search through and select the needed topic elements in a topic;

- Use the list of topic elements in the context of a Task topic;

DITA comes with a huge number of tags to use. With them comes great flexibility for writing content. But where do you start? And which elements are a "must-know" vs. "optional-to-know"? This is what you will learn in this section to get a steady start with your content.

Section 4: Reusing Content in DITA:

By the end of this section you will be able to:

- Describe the benefits of reuse;

- Reuse content on map level (mapref);

- Reuse content on topic level (topicref);

- Reuse content on a topic element level (conref);

- Reuse entire table rows (conref - conrefend);

Reuse of content on all these levels allows you to dramatically reduce the time you have to spend writing documentation. This is one of the most important benefits of DITA. 

Allow me to give you an example: you can use reuse on the topic element level to define the name of your software product as a reusable topic element. You then use this element across your entire document. Later on, when the product name changes, you update the value of the reusable topic element and it gets automatically updated in all occurrences in each and every document! Compare this to the time it takes you searching and replacing a product name in a Word document or Wiki pages!

Section 5: Profiling (conditioning) content in DITA:

By the end of this section you will be able to:

- Describe the benefits of using profiling in your content;

- Profile content on map level;

- Profile content on a topic level;

- Profile content on a topic element level;

- Profile table rows;

Today everyone talks about the personalization of the user experience with the software. How about personalization of the user experience with the software documentation? 

The profiling functionality allows you to personalize the content for your target audience, without disrupting the authoring process. The personalized end-user guide is automatically generated in the end, based on the rules set by the author. Something that is close to impossible for any non-structured way of writing content in DITA happens in few clicks!

Section 6: Information Architecture for Technical Communicators

By the end of this section you will be able to explain:

- What is information architecture?

- Who is an information architect?

- What to consider to become an efficient information architect?

As of this section, we are raising the stakes! This course is not only for people who want to learn to write in DITA but also for those of you who want to grow in their careers. What's the name of the next level in technical writing? It's called "information architecture". But what is information architecture? What are you supposed to start doing today, to become an information architect?

That is what is explained in this section. The information architects possess a higher level, broader and holistic view of the content creation process. You are no longer focused down on the neatly-greedy details of the single user guide. Instead, you look at the big picture, where and how your content is organized, and how it fits the end-to-end customer experience. 

In this section, you will learn the basics of information architecture, and open the gates to the next stage in your career as a technical writer.

Section 7: Information Architecture for DITA Authors

By the end of this section you will be able to explain:

- How to govern the usage of profiling values by technical writers in the scope of a dedicated DITA map

- What is DITA subject scheme maps

In this section, I am touching upon an aspect not realized by many technical writers. Usually, that is the difference between being a technical writer and being an information architect in DITA. I will explain how to use DITA to control how different authors can profile content in your map, reducing profiling mistakes and ensuring a better quality of the finally produced personalized documentation.

Section 8: How to Create Interactive Images in DITA:

By the end of this section you will be able to:

- Describe the rules for using images in technical writing;

- Name the tools to use for creating graphics;

- Explain what are interactive graphics  and image maps in DITA;

- Describe the benefits of using interactive graphics;  

- Create an image map for an image in your documentation;

Section 9: Linking Strategies

By the end of this section you will be able to:

- Manually create a link to a topic or a web page from a DITA source;

- Activate automatic link generation, using the collection-type attribute in DITA maps.

Here comes another great benefit of DITA - the possibility to automatically generate links to the underlying content, instead of wasting time creating (and correcting!) links one after the other. Once you put your content in the DITA map, you activate the automatic generation of links - and that's it - the links are there.

No more hassle around finding one topic and linking to it, and fixing the broken link - it all happens in a matter of minutes in the map set up.

Why DITA?

Structured writing in DITA XML is an advanced discipline for technical writers. You can find many authors with decent language and writing skills. But you already know that technical writing is so much more than just written text with no spelling mistakes, isn't it?

If you need your technical writers to:

- Strictly follow your company or industry writing guidelines;

- Be able to spend less time on the maintenance of old documentation and spend more time on value-added activities for the customer;

- Offer information that can be reused on all levels - entire guides, chapters, topics, sentences, or even single words;

- Maintain a very high content quality standard  with no broken links and missing content;

- Produce as many different output formats as your customer needs - all from the same content

- Use metadata to classify the content that was written and offer it for automated forms of information consumption;

then most probably you are already evaluating DITA as an option for writing. 

DITA already offers all listed functionality and even more!

Being a technical writer who knows how to use DITA can open the doors for you to start a career in some of the greatest IT companies in the world!

Companies Using DITA

Here are just a couple of company names that write their documentation using DITA XML:

- Apple

- IBM (they invented DITA, after all!)

- Google

- VMware

- SAP SE

and hundreds of other companies, many of which in the IT and software development industry!

What students are saying?

"I value the comprehensive training, challenging practice assignments, and a variety of techniques used to improve and inform my writing!"

- Devon Apple, Web Developer

"If you want to know how to write using DITA go and check this course! The lecturer provides great explanations and tutorials, which are really helpful in practice."

- Karina Delcheva, Technical Writer

"Very good and comprehensible introduction to the world of DITA and XML Author software. I would highly recommend this course for everyone who wishes to quickly understand the subject and start using it..."

- Boris, a University student

If you are looking for a way to advance in your career as a DITA technical writer, this in your course! I am sure that you've already seen just by searching Google, that a course like this costs way above 1000$ and takes at least a week of physical and/or online presence, travel expenses, and... usually does not even cover half of the material I present here! Thanks to Udemy's policy for delivering the best courses to as many people as possible, we've managed to reduce the cost to only 199$, only here on Udemy!

The course still comes with an interactive and community part - you will get access to a closed learning community on our JPDocu Learning Facebook page.

You will have the chance to get in contact directly with the trainer of this course and receive personalized feedback on questions you may have on using DITA.

You will get an invaluable certificate upon the successful completion of this course, that you can put on your CV, or share on Facebook and LinkedIn - do not underestimate the importance of this certificate - without it, you most probably will never make it on the shortlist for the job interview of your dream job!

And maybe the most important part, that will allow you not only to get to but also to break through a job interview - your own work that you can use to demonstrate what you have learned and how you applied DITA to produce documentation!

Enroll now and see how simple and beneficial technical writing with DITA XML can be!

P.S. If you are looking for a job as a technical writer in a software development company - check 2 things:

1. Are they writing software documentation using DITA XML?

2. Which tool are they using for writing?

Be prepared even before your job interview to showcase the DITA XML documentation you have written using Oxygen XML Author and prove how good you are in applying reuse strategies and advanced DITA techniques - profiling, automated linking, and image maps.

P.S.S. Do not forget that the course comes with a 30-day full refund policy - no questions asked!

Project Management for Technical Writers

Lean how to efficiently organize your work as a tech writer.

Created by JPDocu School of Technical Writing - WE TEACH SOFTWARE DOCUMENTATION AND DITA! 14K+ Students!

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Students: 337, Price: $109.99

Students: 337, Price:  Paid

Do you need to deliver software projects that require customer-facing documentation? Would you like to learn how to make your documentation delivery successful and contribute efficiently to the goals of the development project?

As a technical writer, you often are expected to organize and deliver large sets of information to the customer. But everyone in the team has his or her own understanding of what is important for the customer. The development manager insists on documenting each and every little detail, the marketing manager wants you to focus on sharing success stories from the customers, while the editor thinks you should focus on improving the language quality of the documentation. Meanwhile, everybody on the team just wants to take a couple of days off!

Sounds familiar?! Somehow all the expectations fall on you, right?! 

                       "There are no secrets to success. It is the result of preparation, hard work, and learning from failure."

                        -- Colin Powell

How can you balance all these conflicting requirements towards the documentation? How can you ensure that the customer interest is properly defended and you manage to really be the customer advocate?

Today everybody speaks about project management, proper planning, and prioritization. But the entire project management training and up-skill happens after days and months of training and applying what you have learned on the job. Not to mention the cost! Simply finding the time to learn project management can be an overwhelming experience that requires time and serious commitment.

In this course, Jordan Stanchev (PMP #2174692, User Assistance Development Architect at SAP) with many years of experience in the field of technical writing, user assistance, and architecture will share the secrets of the project management framework that you can use to run the development of your software documentation with the team.

Jordan has been using the same approach to identify and prepare the delivery and successful publishing of numerous user assistance assets for software development projects, such as user guides, multimedia, and video assets.

You will learn:

- The importance of meeting customer needs & how to properly identify and capture them

- How to define the correct deliverables: should you use written software documentation; video, images, and infographics to guide your user? 

- What is the healthy balance of deliverables for your project

- What is realistic to plan for

- The steps to prepare a documentation project

- Which criteria to use to define the quality of your software documentation 

- How to deliver your content to your customer on time and schedule

Enroll now and learn how to apply the project management principles to a software documentation development project!

P.S. This course comes with a 30-day refund policy!

Technical Report Writing

An interactive course that focuses on practical skills. Taught by a leading Psychologist, University Lecturer & Author

Created by Tony Buon - Business Psychologist, Educator & Best Selling Author

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Students: 252, Price: $29.99

Students: 252, Price:  Paid

Many professionals have difficulty in expressing ideas on paper which means that useful concepts may never be fully understood or valued. Effective report writing, the exchange of information, views, opinions, and decisions between people at all levels, internally and externally, make a vital contribution to organisational success.

This 17 session course aims to present a comprehensive overview of the essential elements of effective technical report writing and help delegates develop the practical skills required to write successfully, for an internal or external audience. It will teach the fundamental skills for technical report writing.

There are many downloadable resources provided including book chapters, quizzes, forms, activities, links and PowerPoint slides.

By the end of this course, you will be able to:

1. Appreciate the importance of technical writing skills necessary in a professional context

2. Understand the stages in the preparation process of technical reports

3. Demonstrate the ability to pitch technical reports at the level appropriate to the intended audience/reader

4. Identify the essential features of reports, including format, linguistic and grammatical accuracy along with the choice and application of graphics

5. Apply the above principles to the production of effective professional, technical reports

Technical Writing: How to Create Instructional Video

Plan, prepare and produce an instructional (how-to) video using Camtasia Studio in less than 2 hours!

Created by JPDocu School of Technical Writing - WE TEACH SOFTWARE DOCUMENTATION AND DITA! 14K+ Students!

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Students: 86, Price: $39.99

Students: 86, Price:  Paid

Are you a technical writer looking for a way to increase customer satisfaction with the information you provide? Are you wondering if video content is what your customers need? Do you want to learn how to make a video that helps, but does not have time to prepare for that? 

If you answer any of these questions with Yes!, then this course is for you!

The world around us is flooded with information! There is way too much data that only proves one thing:  today's end-users do not want to read the documentation! In the information sea we live in, everyone is looking to find the fastest way to get to the information they need. As a result, there are even people claiming that the role of the technical writer as a content producer is diminishing. And that one of the key skills for the future, will be to be able to provide instructions and guidance to the users of products via video.

A part of that seems to be true - if you are looking for a way to do ANYTHING, you are most probably looking at YouTube to find the answer. It is fast, it does not require reading (that's some effort, right!?) and you can quickly understand if what you were looking for is explained there.

Despite these indisputable facts, I dare to say that we still need documentation, as the most optimal way to provide written, searchable and printable information. But we simply need to add video as one of the information delivery vehicles to the information portfolio we create as technical writers.

My name is Jordan Stanchev. I have made my career in the field of technical communications in the last 20 years. I've started off as a Java developer, became a technical writer, then a senior technical writer for many years. Later on, I progress my career to become a User Assistance Development Architect and project lead at one of the largest software development companies in the world.

As the founder of JPDocu School of Technical Writing, I have been researching, doing myself, and teaching technical writers how to create video content for a software documentation information portfolio.

How to create instruction video is one of the courses you learn as a part of the Technical Communications and Localizations master's program at the University of Strasbourg. The university rank is #135 in the CWUR World University Ranking list of top 1000 universities in the world.

In this course, I share my experience in planning, preparing, and delivering video content for documentation deliverables.

By the end of this course you will learn:

  • How to use videos to complement your software documentation;

  • Which types of videos are relevant for software documentation;

  • Which are the important quality aspects to observe in an instructional type of video;

  • What are the steps to follow to create an instructional video;

  • How to create an instructional video using Camtasia TechSmith software;

You will be able to explain the processes of:

  • Planning an instructional video;

  • Recording the video;

  • Post-process the video to get a final product that you can give to your customers to use.

You will be able to name the different types of video content, relevant for documentation:

  • How-to videos;

  • Conceptual information explanation videos;

  • Product overview videos;

You will have a basic understanding and initial hands-on experience with Camtasia Studio - a popular professional tool for video recording and post-processing.

Here is what students are saying about this course:

"Jordan's course on "Instructional videos" is very well structured and explained. With a "hands-on" methodology, I could soon create my first video. Really satisfied!"

- Ludovica Fiori

"Jordan's course was a great primer on how to record instructional videos. I was really impressed by how he took us from being complete newbies to recording professional-looking tutorials in just under three hours — and his feedback and advice were absolutely spot on. Much recommended!"

- Francisco Paredes

"The course about instructional videos was very easy to follow and concise. It offered well-structured content, with a step by step approach and many practical tips. I really enjoyed it and appreciated the possibility to start with the creation of a video after only two lessons."

- Marianna Mazzette

Join me now and get ready for the future of technical writing!