Best Free Other Office Productivity Courses

Find the best online Free Other Office Productivity Courses for you. The courses are sorted based on popularity and user ratings. We do not allow paid placements in any of our rankings.

Learn Tableau Desktop for Accurate Business Analysis

Hit the ground running with Tableau Desktop - develop 10 core skills for one of the fastest growing job markets in IT!

Created by Jane Crofts - Tableau Partner and Tableau Qualified Associate

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Students: 66043, Price: Free

Let's decide if this course is right for you.

  1. Have you recently started, or are you planning to start, using Tableau Desktop in your business?
  2. Are you looking to quickly build your skills in Tableau Desktop?
  3. Are you looking for Tableau Desktop skills that can be immediately put to use in analysing your business?

If you answered ‘yes’ to these questions, then this course is for you!

This course will give you the skills you need to jump straight in to using Tableau Desktop in your business.

Presented in a business context and working step-by-step through an instructor-led case study, this course goes beyond simply teaching the functions of Tableau Desktop. This course uses real-world business problems to give you 10 core skills that business users should have when using Tableau Desktop.

The 10 Tableau Desktop core skills covered by this course are:

    Bar & Line Charts

    Pie Charts

    Geographic Maps

    Scatter Plots

    Groups

    Area Charts

    Filters

    Dual Axis Charts

    Crosstabs and calculations

    Actions

An additional “Bonus Round” provides some more advanced skill development in formatting data, blending data, creating custom design elements and using responsive dashboard elements to build more sophisticated dashboards.

In addition to the video lectures and supporting notes, you will receive a range of workbooks and additional tools that you can use again and again. These tools and templates have been developed and tested over many years of consulting to organisations of all sizes using Tableau Desktop.

Cyber Criminals Want Your Information: Stop Them Cold!

Learn to securely and easily manage your digital life's ever growing list of passwords and beat the cyber criminals!

Created by Jeremy OConnell - Information Technology Experienced Professional

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Students: 25307, Price: Free

Let's face it - life on the Internet means usernames and passwords (accounts)! Lots of them in fact!

Stop and think about it for a moment.  How many sites do you login into daily, weekly, or monthly?

  • Social media: Facebook, Twitter, Snapchat, Skype, Pinterest, Instragram, Youtube...

  • Ecommerce: Amazon, eBay, Overstock, Newegg, Target, Walmart...

  • Online Banking: Paypal, Bank Of America, Wells Fargo, Sun Trust, Charles Schwab...

  • Email: Gmail, Yahoo! Mail, Hotmail, your ISP email...

  • Gaming: Xbox Live!, Playstation, Wii, Steam....

  • Streaming: Youtube, Netflix, Hulu, Curiosity Stream...

The above list is only a small sample of sites you probably use on a regular basis.  In fact many people have over one hundred accounts and that list is growing all the time!

How do you keep track of all this information?

  • Use the same few passwords among your accounts

  • Keep a spreadsheet

  • Write them down on paper

  • List them on a word processing document

  • Stick notes on your monitor

Unfortunately none of those are good practices.  That's right - none of them.  For the best security you should have a different password for every account (site)!  These passwords should also be stored in an encrypted and safe manner.

Now why should you use a different password? You have heard of massive data breaches haven't you? Where cyber criminals steal thousands, hundreds of thousands, or even millions of account information?  It has happened to many sites including Adobe, eBay, Twitter, and many many others.

If your Twitter and bank passwords are the same and the cyber criminals steal your Twitter password, guess what? They could now potentially access your bank account! That would be a nightmare.

So every account on every site should have a unique password.  After all, the username is usually your email address so in most cases your account is only protected by your password.  However, there is more to this puzzle.

You should make your password as difficult for the cyber criminals to guess as possible.  That means quit using video123 and use something like R-'hJ@y|11_b@i&U%RfB-z`J7ZF0d":blJg"ksUg which is far more secure.

Now you are probably wondering: how in the world do I have a unique long password for every site and easily keep track of all this information? Well, you are in the right place.  That is the whole point of this Udemy course.

Your instructor, Jeremy O'Connell, will explain with videos how you secure your digital accounts and better protect yourself from cyber criminals.  So the next time when you hear on the news   of some site being hacked and millions of accounts being stolen you will know your accounts are safe and changing that site's password is no big deal.

What are you waiting for?! This course is even free, so put away your wallet!

Taking Online Classes – Skills To Help You Succeed

Learn skills fundamental to using your computer well. Learn how to successfully take online courses.

Created by Todd McLeod - Tenured College Professor

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Students: 14718, Price: Free

This training will give you the fundamental skills necessary to take online courses well and use computers well. This course is designed for individuals who are just getting started with computers. This course will show you basic computer skills. This course is also designed for people who want to know how to get the most out of online courses. 

    With high-quality video lectures, you will learn all of the following about using your computer: 

  • Learn how to copy and paste

  • Learn how to use undo and redo

  • Learn how to use "find" to quickly locate information

  • Learn how to take screenshots

  • Learn how to view your computer's properties

  • Learn how CC & BCC are used for in email

  • Learn how to use email attachments

  • Learn how to use Google drive

  • Learn how to use a Google calendar to manage your time

  • Learn how to successfully take classes online

This class is guaranteed to teach you fundamental skills for using your computer. Once enrolled, you will have access to this course for the rest of your life. You will always be able to come back to this class to review material or to learn new material. Try this course for yourself and see how quickly and easily you too can learn to more effectively use your computer. 

Get Started With Scrivener 2 – Includes FREE 52 Page Ebook

Whistlestop tour of of Scrivener Version 2’s best features for hard working writers and self-publishers just like you.

Created by David Lee Martin - Indie author, self publisher, entrepreneur, husband and dad!

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Students: 13003, Price: Free

---- A FREE & SIMPLE AND EASY TO FOLLOW INTRODUCTION TO SCRIVENER 2 ----

Scrivener is by far the best writer's software on the market, for many reasons.

In this short information packed hour long presentation, author, coach and Scrivener expert, David Lee Martin, will take you on a whistlestop tour of some of the best features for hard working writers, self-publishers, and content creators, just like you.

Join right now and discover how Scrivener can lift your writing, publishing and productivity to new levels.

The 'Get Started With Scrivener' course is a completely newbie friendly guide taken from a webinar I ran introducing people to some of the powerful features and benefits of the Scrivener software.

In the included eBook both this, and another webinar, are also included in full. The content of these popular webinars has been used and adapted for these excellent and useful introductory courses on Udemy.

Using the webinar I occasionally refer to my more complete training guides that are both available here on Udemy, but the content of this free course is still highly valuable and actionable in it's own right. I am sure you will love every minute of this action packed overview of this incredible software.

This particular course uses the Mac version of Scrivener, but the content and training is relevant to both the Mac and Windows version of the software.

Some of the areas covered in the training, and the free eBook you will revceive include:

1: Meet Scrivener

A whirlwind tour of the Scrivener writing environment. Surprisingly easy once you are familiar with it all.

2: Easy Ways To Get Your Content Into Scrivener

There are many ways to get content into Scrivener, in this lesson we highlight three of the quickest and easiest.

3: Become a Scrivener Formatting Superstar

A tour of Scrivener's excellent text formatting capabilities.

4: Get To Know The Scrivener Corkboard

The corkboard is an amazing place to brainstorm and arrange your ideas. This is a really helpful lesson to have under your Scrivener belt.

5: The Scrivener Research Folder

The Research folder can hold pretty much anything your throw at it. Learn a few tricks in this lesson and supercharge your research collection and organization.

6: Organizing Your Scrivener Binder

Once your documents are safely inside the Scrivener project file, you have the ability to move them around, rearrange, merge and group, and so much more. This lesson introduces some of these amazing organization and productivity boosting benefits.

7: An Introduction To The Compiler

The powerhouse engine of Scrivener is the compiler - the ability to take one manuscript and output it for pretty much any platform, whether it be digital, print or web. This introduction removes the mystery, and opens up the hood for you to see and feel its power for your own projects.

8: Compile For Kindle Using Scrivener

One of the most popular features of Scrivener is its ability to output a perfect Kindle ready file in just a few clicks. I show you exactly how to do this with a detailed video webinar walkthrough from beginning to end.

9: Distraction Free Writing

And back to where it all happens - YOUR WRITING! Scrivener may be packed with other amazing possibilities, but it all comes back to this, and Scrivener does not disappoint. The distraction free writing mode makes crafting your written content a delight.

10: Wrapping It Up

A quick wrap up and encouragement to take what you have just learned, and put it to immediate use in your own writing life. Best of luck!

**********************************************

Includes Free 52 Page Ebook, 'Get Started With Scrivener'

**********************************************

Written especially for people who are completely new to Scrivener, the Get Started With Scrivener ebook is a fast track eCourse to learn the basics of Scrivener and make it really go to work for you in your writing projects. As a primer to get you over that initial terrifying encounter with Scrivener, you will not find a better read. :)

But this is more than just an ebook. Your purchase includes:

  • 20% OFF THE SCRIVENER FOR WINDOWS SOFTWARE
  • Two content rich webinars:
  • 1 HOUR: Get Started With Scrivener - How Scrivener Can Revolutionize Your Writing & Publishing

    30 MINS: Effortlessly Publish To Kindle Using Scrivener - Watch As Import, Split, Format, Compile & Publish a Book To Kindle In Real Time - All In Under 30 Minutes

  • 9 downloadable PDFs
  • The easy-to-read (and watch) course material is pulled from the best selling Scrivener training, 'Learn Scrivener' and 'Scrivener For Windows', and includes carefully selected videos, PDFs and other resources that are guaranteed to help you become familiar with the Scrivener writing environment, and grasp the tremendous benefits of using Scrivener for all of your writing needs.

    David Lee Martin is the developer of premium Scrivener video training course for Mac and Windows, and aims to put the right tools and techniques in people's hands to take their ideas and make them a reality!

    Scrivener – Effortlessly Publish To Kindle Using Scrivener!

    Let Scrivener do the heavy lifting for you as you publish your books to Kindle.

    Created by David Lee Martin - Indie author, self publisher, entrepreneur, husband and dad!

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    Students: 11678, Price: Free

    Let Scrivener do the heavy lifting for you as you publish your books to Kindle.

    In just a few clicks of the mouse you can create a perfectly formatted Kindle book, with automatic clickable table of contents, and bypass the technical headaches that so many self-publishers struggle with every day.

    Watch as I import, split, format, compile and publish a book to Kindle, all in under 30 minutes.

    The 'Publish Effortlessly To Kindle Using Scrivener' course is a completely newbie friendly guide taken from a webinar I ran introducing people to some of the powerful features and benefits of the Scrivener software.

    In the included eBook both this, and another webinar, are also included in full. The content of these popular webinars has been used and adapted for these excellent and useful introductory courses on Udemy.

    Using the webinar I occasionally refer to my more complete training guides that are both available here on Udemy, but the content of this free course is still highly valuable and actionable in it's own right. I am sure you will love every minute of this action packed walkthrough of Kindle publishing using Scrivener.

    This particular course uses the Windows version of Scrivener, but the content and training is relevant to both the Mac and Windows versions of the software.

    **********************************************

    Includes Free 52 Page Ebook, 'Get Started With Scrivener'

    **********************************************

    Written especially for people who are completely new to Scrivener, the Get Started With Scrivener ebook is a fast track eCourse to learn the basics of Scrivener and make it really go to work for you in your writing projects. As a primer to get you over that initial terrifying encounter with Scrivener, you will not find a better read. :)

    But this is more than just an ebook. Your purchase includes:

  • 20% OFF THE SCRIVENER FOR WINDOWS SOFTWARE
  • Two content rich webinars:

  • 1 HOUR: Get Started With Scrivener - How Scrivener Can Revolutionize Your Writing & Publishing

    30 MINS: Effortlessly Publish To Kindle Using Scrivener - Watch As Import, Split, Format, Compile & Publish a Book To Kindle In Real Time - All In Under 30 Minutes

  • 9 downloadable PDFs

  • The easy-to-read (and watch) course material is pulled from the best selling Scrivener training, 'Learn Scrivener' and 'Scrivener For Windows', and includes carefully selected videos, PDFs and other resources that are guaranteed to help you become familiar with the Scrivener writing environment, and grasp the tremendous benefits of using Scrivener for all of your writing needs.

    David Lee Martin is the developer of premium Scrivener video training course for Mac and Windows, and aims to put the right tools and techniques in people's hands to take their ideas and make them a reality!

    Zoho Campaigns: Creating and Sending Your First Campaign

    A quick and simple guide for creating email campaigns with Zoho Campaigns.

    Created by Zoho Academy - Training Team at Zoho

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    Students: 10594, Price: Free

    Zoho Campaigns: Overview and Getting Started is designed for the new Zoho Campaigns user. The course will go through the basic steps of creating an email campaign and highlight key features of Zoho Campaigns to help jump-start the user’s email marketing efforts.

    By the end of the course, users will know how to:

    • Build a mailing list and create an audience for each email campaign.
    • Design email content, using predesigned templates or importing existing templates.
    • Schedule and send an email campaign.
    • Analyze Campaign Reports, using statistics to learn about audience behavior and improve open-rates.
    • Integrate Zoho Campaigns with Zoho CRM. (Zoho CRM is the lead management app within the Zoho Suite. This integration allows users to quickly and easily send an email campaign to their leads or contacts stored inside Zoho CRM.)

    Who should take this course?

    • People whose company has decided to use Zoho Campaigns for email marketing and need to learn how to use the system.
    • People who are joining a marketing position in a new company that is using Zoho Campaigns.
    • Marketers who want to get a better understanding of how to create effective email campaigns.

    Kendo UI Scheduler

    Learn how the Kendo UI Web Scheduler widget helps you create and manage tasks and appointments very easily.

    Created by Ayad Boudiab - Senior Application Developer / Technical Trainer

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    Students: 7445, Price: Free

    This course introduces developers to one of the latest Kendo UI Web widgets: the scheduler. Now, developers can build better web sites powered by the ability to create events (tasks/appointments) through a simple web widget. The ability to preview tasks in day, week, month, and calendar view is supported.

    The author will follow a hands-on approach where all the features and options are shown through examples. The only tools needed are Notepad++ and a web browser (such as Google Chrome).

    The course will start by introducing the scheduler and comparing the functionality to a similar scheduler (like Office Outlook). Then the scheduler features and options are discussed step-by-step using carefully selected examples.

    By the time the user is done with this course, he/she will be well equipped to power his/her site with the new scheduler functionality.

    Please note that since the scheduler is currently in beta release, some of the functionality might change, but the core concepts will remain the same.

    Getting to Know QuickBooks® Online

    Spend an hour getting to know QBO's interface, and what you'll have to do to maintain your business records.

    Created by Alicia Katz Pollock - QuickBooks ProAdvisor with a Masters Degree in Teaching

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    Students: 5093, Price: Free

    New to QuickBooks Online? Get comfortable quickly by watching this 1-hour overview course. 

    Business owners will get a feel for the QBO interface as we tour the interface. We'll explore the the Sidebar, Gear, and Create buttons so you know where to look for what you need.

    Alicia will demonstrate a sample daily workflow so you can see the big picture about what's involved in managing your customers and expenses.

    And she'll show you the top mistakes people make so that you don't fall into the same traps.

    This standalone module introduces concepts that are explained in-depth in our other Master QuickBooks online courses.

    As a QuickBooks ProAdvisor and member of the Intuit Trainer/Writer Network, I’ve assisted hundreds of small businesses to set up and troubleshoot their QuickBooks files, saving them time and money.

    Complete this course and earn 1 CPE Credit.

    Exploring RPA with ElectroNeek: Automation Technology and To

    What is it and how does it work?

    Created by ElectroNeek Robotics - Robotic Process Automation solution

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    Students: 4210, Price: Free

    This course explores basic concept of RPA and how it helps companies and employees all around the world. No special skills or knowledge are required for course participants. "Exploring RPA: what is RPA and how does it work?" will be useful for a wide audience, including businessmen, students, IT-specialists and those willing to learn something new.

    Evernote and Mind maps: Productive and more productive

    Learn how to use the most effective tools for productivity together

    Created by Anton Dvorkin - CTO and cofounder, coach

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    Students: 4054, Price: Free

    Evernote is one of the best note taking applications and oranizers. But it has no capabilities for visual thinking, which mind maps have. In this course you will learn how to use Evernote together with mind maps and increase your productivity!

    You will effectively solve tasks as brainstorm, decision making, planning and other tasks that require visual thinking, using mind maps with information from your Evernote.

    HuddleCamHD USB Conference Camera Course

    Your guide to the HuddleCamHD Video Conferencing Camera Line

    Created by Paul Richards - Chief Streaming Officer

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    Students: 2908, Price: Free

    Learn all about the latest USB video conferencing camera line from HuddleCamHD. This is a free course offered by HuddleCamHD to review the camera line, common integration techniques, and troubleshooting. We aim to keep this course up to date as a way to train new customers, employees, and partners. 

    HuddleCamHD provides affordable USB based Pan Tilt Zoom cameras for web-based video conferencing using software such as MS Lync, Cisco Jabber, Skype, Google Hangout, Fuzebox, GoToMeeting, WebEX, and Zoom.US. Our cameras "Play Nice" when it comes to video conferencing using the worlds most popular and easy to use software! Take the lead with USB 3.0 video conferencing speeds for full 1920x1080 video resolutions and super fast PTZ Controls. Tested with Google Hangout, Skype, GoToMeeting, WebEX & Zoom.US. These cameras work with virtually every system that accepts USB cameras!

    What included in this course?

    1. Detailed Camera Reviews

    2. Data Sheets and User Manuals

    3. How To Video Tutorials

    4. Latest Information for the brand updated quarterly

    Robotic Process Automation – UiPath StudioX

    Make a Robot by yourself. A guided development of a Robot by using the RPA - UiPath StudioX.

    Created by Somnath Mukherjee - Consultant for Digital Transformation

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    Students: 2863, Price: Free

    The training is aimed to make a workable robot by explaining the underneath technology.  The main objective of the course is to encourage the learner to get rid of routinely logical jobs by creating Robots by themselves. The basic requisites to learn and practice UiPath StudioX :

    • Computer​

    • Windows Operating System​

    • Dot Net Framework 4.5​

    • UiPath StudioX​

    • Microsoft Excel​

    • Data.xlsx - Datasource​

    • DoubleUI.exe - Application

    Building complex RPA bot in 10 steps – ElectroNeek RPA

    Step-by-step guide to create an efficient RPA bot

    Created by ElectroNeek Robotics - Robotic Process Automation solution

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    Students: 2732, Price: Free

    This course provides a detailed step-by-step guide on how to create an efficient RPA robot in 10 steps with the ElectroNeek platform. The most popular questions that real RPA developers face while creating a bot are covered in also this course. The students can replicate all the steps without any specific knowledge. All required input data is provided and explained in details.

    Be A Smart Remote Worker

    Essentials of Remote Working

    Created by MKCL India - Creating a Knowledge Lit World

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    Students: 2636, Price: Free

    Remote work is a working style that allows professionals to work outside of a traditional office environment. It is also called as Working From Home.

    In this course, you will learn about Remote Working, how it's different from office working, and how it helps to work with global teams. During Remote working various challenges are faced by workers like Connecting with peers, Collaborating with Team Members,  Accounting of tasks, Troubleshooting of IT issue, File Sharing, etc. 

    By completing this course you will get smart solutions for all these problems.

    You will also get to know about some Best Practices which will help you to become a Smart Remote Worker.

    Introduction to LibreOffice Writer – Tutorials for Beginners

    Learn how to create quality documents for school and work through these tutorials for LibreOffice

    Created by Chris Navarre - Software Tutorial Expert and Author

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    Students: 2371, Price: Free

    This course is about learning the LibreOffice Writer software for creating documents for school and work. In this course, it is assumed that you are a beginner in office software but have a grasp of the basic concepts. If you are hoping to learn more about the program, this course will offer many lessons in learning related skills.

    Topics Include

    • Creating Bulleted Lists, Tables, and including images in the documents
    • Utilizing styles, adding headers, and modifying page margins
    • Using Change Control to manage document collaboration
    • Adding a Table of Contents - Critical for eBook writers
    • Customizing your font pool for use in any document creation inside and outside LibreOffice writer

    Cleardata University

    Learn how to use Cleardata's recovery management software to help your business increase productivity.

    Created by John Sullivan - Cofounder at Clearplan & Cleardata

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    Students: 2124, Price: Free

    The Cleardata University course will help repossession business owners, office manager, agents and yard employees process recovered vehicles faster and with less mistakes. Your company must do post recovery, but we know your secret (post recovery is not something you want to deal with), so let Cleardata handle it. Cleardata helps your office staff process recovered units quickly, with less mistakes. Give your staff the tools they need to get cars off your lot and get paid faster.

    Conference Calls that get things done

    Make your Conference Calls Productive (and not boring)

    Created by Rupak Shah - Edupreneur

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    Students: 2079, Price: Free

    Are you a person who is very good at expressing ideas in person but find it difficult on a conference call (audio/video)?

     

    Or are you busy with calls but not getting much outcomes?

     

    Then this e-course is for you.

     

    You don’t have to feel tensed anymore whenever you want to join the conference call. Because in this course, you will exactly learn how to master any kind of conference call.

     

    By the end of this course, you will learn: 

    ●   Ways to avoid common conference call blunders

    ●   How to ensure everything goes as planned

    ●   How to make sure that everyone is engaged in the conference call

    ●   How to manage stragglers (slow learners) and latecomers

    ●   How to end the conference call

    ●   A checklist that will help you before every conference call

    Benefits from this course:

    ➢  Knowing how to lead on the conference call 

    ➢  Presenting effectively on the conference call

    ➢  Leaving a good impression on everyone

    ➢  Being calmer throughout the conference call

    Intro to Cloud Storage Basics

    Learn the basics of Cloud Storage Apps and be well on your way to being able to access your files from anywhere.

    Created by Meisha M Ray - Small Business Owner, Graphic Designer, Account Manager

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    Students: 2064, Price: Free

    Have you heard the term "the Cloud" or the phrase "Store it in the cloud". Of course you have whether it was on a television commercial or something you viewed on the internet. If you haven't, don't worry about it, I will explain it all to you throughout this course. The "cloud" has become a very popular application that you should get familiar with. You never know when you may need it.

    You will learn about the various types of cloud storage. I go over three of them in this course. I will discuss with you how to download one of these cloud storage apps on your computer and set it up. There are three small project assignments that I have included that will also help you learn to do this as well. I will touch on the cost of cloud storage and what we use cloud storage apps for. I will also briefly discuss the security of cloud storage as well as the advantages and disadvantages.

    I have also included a few quizzes to help you and I both see how much you have learned from this course.

    Throughout this course I will be using a Mac, but you can use a Mac or a PC.

    Over the next few months I will be adding more material and projects to this course. A few things to look forward to are a few lectures about CrashPlan and BigStash (beta). If you have any suggestions of anything more that I could add, please feel free to let me know.

    Fundamentals of Asana in 2019 (Project Management)

    Supercharge your team's productivity and make project management easier with Asana

    Created by Nikki Parsons - Digital Marketing Manager

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    Students: 1787, Price: Free

    Asana is an awesome and very popular tool for project management.

    In this class, I'll take you through all the basic features of Asana step-by-step so you finish with a great overview of the features available to you.

    I've used Asana extensively over the past few years, both when working full-time at an events company and remote for a consultancy, as well as now working several different freelance roles where I have clients using this tool.

    I believe that using Asana makes teams more productive, as it helps to organize everyone's work, keep team's on track and makes project management easier and more efficient.

    What will this course cover?

    We'll review:

    • the five key areas of the Asana interface

    • how to create tasks

    • how to create projects

    • the difference between a workspace and an organization

    • how to add due dates to tasks and projects

    • how to assign ownership to tasks and projects

    Who is this course for?

    This course is aimed at complete beginners to Asana. I want to help you get your first taste of this tool so that you feel very comfortable using it for personal projects, freelance or full-time work right after watching the lectures.

    This course is also useful for people who are already using Asana but have a feeling like they could be getting more from the tool, maybe they haven't had time to fully review all the features on offer. If this sounds like you, I'm sure you can pick up one or two tips from this course to share with your team.

    What are the benefits of taking the course?

    If your company is using Asana, or will be in the future, take this course to get a head start on what features you have available.

    That way, when you start using Asana for project management, you understand the best way to use Asana to organize a project into a way that works for you and your company.

    It's important to understand what you can do with Asana, so you choose the correct set-up (personal projects, workspace or organization) and use features like tags, sections and color-coding to give everyone an accurate big picture of a project.

    Otherwise, Asana can become a confusing space, where there are duplicate tasks floating around and no clear organization.

    Don't make that mistake.

    Take the time to learn about the basic features of Asana, so you can create a clear and organized project management structure.

    As a student, you’ll get lifetime access to:

    • 16 engaging and practical lectures

    • Step-by-step tutorials: how to create tasks and projects, assign ownership, due dates, and more

    All this for an investment of $19.99. If you aren't 100% happy with the course, Udemy offers a 30-day money-back guarantee, no questions asked. Register for the course now and get started today.

    Check out what other students are saying

    "I have found this course really helpful because it is clear, easy to understand and explains the program very well."

    ⭐⭐⭐⭐⭐ - Nikolett Gorog, August 2019

    "Very good , probably the best about Asana"

    ⭐⭐⭐⭐⭐ - Stefano Tanzania, July 2019

    "Really interesting and easy to follow tutorials. Would recommend."

    ⭐⭐⭐⭐⭐ - Alex Carol, June 2019

    Business Process Management course by Flokzu

    In this course you will learn about the Business Process Management discipline.

    Created by Sofia Saegaert - Communications and Marketing Manager

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    Students: 1466, Price: Free

    You will learn the basics of Business Process Management and how to take full advantage of Flokzu's app. We will teach you how to use the entire platform, including some exclusive features that only Flokzu has. Using this software, you will learn how to be mo effective and efficient with your work, and with the entire process management in your company.

    Nailing Presentation Software

    At last learn how to do it right

    Created by Nicolas Randall - Emotion Architect

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    Students: 1431, Price: Free

    Most presentations are awful. We sit through them in boredom or confusion. And then most of us go off and make the same mistakes when it's our turn to present. But, it doesn't have to be this way! In this course you will learn key concepts to lead you to using the software the way it was intended - as a support to your oral presentation.

    I expect you to be a user of either PowerPoint or Keynote but not have sophisticated design or animation skills.

    Emphasis is on Apple Keynote when explaining, but the concepts are applicable to PowerPoint.

    Typing Challenges – Can you compete with me?

    Follow A Typist as he completes several challenges across the internet. You may try them as well to see if you can WIN.

    Created by Joseph Moon - White Hat Computer Hacker, I work on Computers.

    "]

    Students: 1260, Price: Free

    This is a Diary Entry of my typing contests that I take, and that I am most proud of.

    You can follow me throughout the internet and take some of the same courses that I take to compare your speed with mine.

    Can you beat me? Only 2/1,000 Typists in general can.

    I hope to meet you and type with you, and have others to join me on my journey to being a Top 1% Typist.

    Learn Teamwork Chat

    Get a jump start to knowing it all

    Created by Teamwork Training Zone - Teamwork Training from Certified Teamwork Partners

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    Students: 1048, Price: Free

    Changing users’ experience in Chat from being a once in a while to a vital, central aspect how how team communication can occur. This course is designed to move users from being Chat novices to Chat masters in one go, even sharing the secrets to linking Chat to your projects in Teamwork.

    Comprised of three quick steps, this course will set you and your team up for fast, effective, communication success.

    Create an engaging virtual work environment with gather.town

    Use the free gather.town platform to create an engaging online work envirnoment

    Created by Mina Atia - Educational developer and teacher

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    Students: 436, Price: Free

    With the corona crisis, many jobs have turned into the virtual form. Additionally, many companies and start-ups have opted for applying the virtual work environment model.

    Working in a virtual team can be a challenge for the team members due to the lack of social interactions and physical presence between them. This has created the need to find a close simulation for real office interactions in a virtual way.

    With gather.town, it is possible to create a virtual working environment that can be as close as a real office environment. To sum up, you can use gather-town to create a space where the team members can feel that they work in a real office.

    In this course, you will learn about:

    • what is gather.town and why it is the suitable platform for creating a virtual work environment.

    • Creating a gather.town virtual space.

    • The functions of gather.town and how to use them efficiently.

    • Designing a virtual working area that looks like a real work environment. This can include choosing every aspect in the office from the wall and floor colors to the furniture and decorations.

    • Adding interactive video screens, whiteboards, and games to enhance productivity in work. You will learn how to add them and use them as well.

    • Creating specific areas for conducting small and large team meetings.

    Customer Service Basics

    customer service attention turned into customer obsession

    Created by Aditya Medipally - Growth & Profit Strategist

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    Students: 362, Price: Free

    All businesses strive to provide excellent customer service, but there’s a fine line between service and servility. Extreme servility is called obsequiousness. Now there’s a word for you to know. Even if you don’t know what it means, you’ve experienced it—maybe in a restaurant, a clothing store, a car dealership, anywhere where employees hope that by virtue of their attention they will make sales or garner large tips. It’s one thing to be attentive and meet customers’ needs; it’s another to be so present and “in their face” that customers think you want them to adopt you.

    A few months ago, I ordered a gift of steaks and roasts from a meat mail order business for some family members. When no acknowledgement came, I called to find out if they had gotten their present. As it turned out, the parcel delivery service had left the package at the wrong address, but the people who had received it in error were honest enough to immediately call the intended recipients to let them know about the mix up.

    The only person who had made a mistake was the delivery man who’d misread the mailing label, and no one ever heard a word out of him or his company. The same can’t be said for the meat company. In its relentless pursuit to keep customers satisfied, company representatives started calling me—daily—to make sure I was still happy and to see if I didn’t want to order more meat.

    After the umpteenth call that resulted in no additional purchases from me, I asked to have my name and number removed from the calling list. Being nice hadn’t worked. Maybe some force would be more effective. Keep in mind I had had absolutely no beef with the mail order company until now. It was at this point, however, that customer service attention turned into customer obsession.

    I thought I’d gotten the point across, but about a week later I started receiving calls at my work number. When I would take advantage of the caller ID feature on my phone, I saw an area code and number I didn’t recognize. I answered in my usual way, but each time the caller said nothing and simply hung up. This happened several times until I checked the number and discovered it was the cattle crew. This was out of control. I’d said no from my home number. The answer wasn’t going to be any different on my business line.  Now they were intruding on my work day without saying a word.

    One final call (and I emphasize the word final) came at 9:17 p.m. last week. Dinner was long over, and no one in the house was thinking about food, especially not about T-bones. No one was consciously thinking about anything since we were all asleep. It had taken almost an hour to get the three-year-old to quit fussing about having to go to bed, but at last he’d drifted off. That is, until the phone rang. I was roused from a very deep sleep by the phone ringing and our child yelling for Mommy.

    Too unawake to check the caller ID, I answered. To my utter amazement, it was another company rep wanting to know if I was ready to order more filets.  It was time to take this bull by the horns. “No,” I said, “not now, not ever again!” I can’t remember exactly, but I’m sure I pointed out that I’d asked to have my name and number removed from their list. That he had had the audacity to call so late in the evening was absolutely beyond my comprehension.

    This experience is a clear illustration of how customer service can go terribly wrong. Probably part of this was due to someone misreading the data and assuming that since I had placed a substantial order, I would likely do so again. Who knows? Maybe I would have at a later time, but the “overkill” from the sales staff turned out to be a deal breaker as far as I’m concerned.

    Let this be a cautionary tale for any businesses out there that think “hard selling” is going to work every time. In many cases it will backfire and have just the opposite effect from the one you want.

    POSH

    Prevention of Sexual Harassment at Workplace

    Created by Hand in Hand Academy - Academy for Social Entrepreneurship

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    Students: 257, Price: Free

    Course Title- Prevention of Sexual Harassment at Workplace

    Sexual harassment of a woman in workplace is of serious concern to humanity on the whole. The victims of sexual harassment face psychological and health effects like stress, depression, anxiety, shame, guilt and so on.

    The increase in the number of female employees in any organisation though is a welcome sign for the growth of the organisation and the economy, this can also mean increase in number of sexual harassment cases.

    This course is to create awareness amongst all the employees of the Prevention of Sexual Harassment of Women at Workplace (Prevention, Prohibition and Redressal) Act, 2013, from the top executives to the employees down the line .The course discusses in detail about the following:

    Below mentioned topics would be covered in POSH module.

    What is a sexual harassment? How can it be prevented? Meaning and importance of gender equality at the workplace. Myths and Realities of Sexual Harassment at Workplace. Types of sexual harassment at workplace. Behaviour that constitute sexual harassment at workplace. Types of harassers. Impact of sexual harassment. Dissemination of information and awareness generation. Redress. How to file the complaint? What is the role of the employer? What are the relief measures available to the victim? Penalties and punishments imposed to the harasser and the duties and the responsibilities of the employer.

    Anatomy of a New Patient Call

    One of the most important components of practice building in an out-of-network, fee-for-service dental practice!

    Created by Dental Suite 903 Allison + Josh Bernstein - Practice Manager and Dentist in an OON/FFS Dental Practice

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    Students: 60, Price: Free

    There’s no point in doing amazing dentistry if you don’t have patients who are ready and prepared for the way things work in your practice.

    This section is devoted to the #1 most important part of practice building: The New Patient Call!

    • We’ll go over everything related to taking new patient calls and how to start building a positive patient relationship from the very first moment.

    • Understand why the simple act of answering the phone and spending time with callers is crucial in a fee-for-service practice.

    • Learn how to tighten-up your greeting and get right down to what's important.

    • Learn how screening can ensure that your practice is the right place for the caller.  And if it isn't, learn how you can still help them with outstanding customer service!

    • Learn how to answer challenging questions that come-up every day in an out-of-network practice.

    • Get comfortable and confident answering questions in a way that helps patients choose your practice even though you’re out of network.

    • Learn how to properly "welcome" a new patient into your office with a follow-up email and new patient forms.

    • Learn how to ask for a credit card to hold a new patient appointment without being scared to death!

    • Don't get caught off-guard! Learn a set of scripts to have in your "back pocket" for uncomfortable questions that often come-up in a new patient call.