Best Free Operations Courses

Find the best online Free Operations Courses for you. The courses are sorted based on popularity and user ratings. We do not allow paid placements in any of our rankings.

Operations Management

Gain fundamental insights to world of Operations Management from award winning Professor Gad Allon

Created by Gad Allon - Kellogg School of Management, Northwestern University


Students: 146246, Price: Free

A Faculty Project Course - Best Professors Teaching the World

This course provides a general introduction to operations management. This course aims to (1) familiarize you with the major operational problems and issues that confront managers, and (2) provide you with language, concepts, insights and tools to deal with these issues in order to gain competitive advantage through operations.

This course should be of particular interest to people aspiring a career in designing and managing business processes, either directly (V.P. of Ops, COO) or indirectly (e.g. management consulting). The course should also be of interest to people who manage interfaces between operations and other business functions such as finance, marketing, managerial accounting and human resources. Finally, a working knowledge of operations, which typically employs the greatest number of employees and requires the largest investment in assets, is indispensable for general managers and entrepreneurs.

We will see how different business strategies require different business processes, and vice versa, how different operational capabilities allow and support different strategies to gain competitive advantage. A process view of operations will be used to analyze different key operational dimensions such as capacity management, flow time management, supply chain management, and quality management. We will also discuss developments such as lean operations, just-in-time operations, and time-based competition.

Class is now in session! Enroll now and join in on a discussion with Prof. Allon.

Free Lean Six Sigma Primer

New to Lean Six Sigma? Get Answers Now - Is it Useful to Me? Where to Start? How to Choose Appropriate Certification?

Created by Nilakantasrinivasan Janakiraman - Customer Experience & Business Transformation Leader


Students: 43101, Price: Free

Do not dawdle and let your career expire before you know it!

Learn about Lean Six Sigma and change your future.

Beginner's Paradise

If you always wanted to learn Lean Six Sigma, but wasn't sure how it will help you in profession, this is your opportunity. It's a free course and meant to share actionable knowledge on Lean Six Sigma principle and concepts.

You will be able to relate Lean Six Sigma concepts to any give scenario at work, society or home.

You will be able to decide on the relevance of Lean Six Sigma to your profession and industry, as well as decide what level of certification is needed.




How to Hire a Virtual Assistant

A first-timer's guide to hiring a VA. Free up your time, save your sanity, and focus on what's most important.

Created by Nick Loper - Entrepreneur, Author, Chief Side Hustler at SideHustleNation


Students: 20528, Price: Free

This course will guide you through the process of hiring your first virtual assistant, starting with how to determine what tasks you can outsource, where to post your job, how to narrow down the applicants, and ultimately making the hiring decision.

Why Hire a Virtual Assistant?

In short, to save yourself time, money, and headache.

As a small business owner, your most precious resource is your time. After all, each minute you spend is a minute you'll never see again. A virtual assistant is an investment in reclaiming that time so you can spend your time more wisely.

You'll start by identifying your outsourcing opportunities, the tasks that someone else can and should be doing for you. After all, you need to be working ON your business, rather than IN it.

The Course Structure

The course is broken up into 8 video PowerPoint segments that follow a trusted process I have used to much success in my own business. You'll be able to get through the modules quite quickly, but there is some homework involved, including:

  • Tracking how you're currently spending your time
  • Finding which tasks you can get off your plate
  • Crafting and posting an attention-getting job description
  • Narrowing down your applicant pool
  • Testing and interviewing the most promising candidates

If you're finding yourself overwhelmed or burned out with your work, there's a light at the end of the tunnel. It just takes a short investment in time to learn the basics of hiring a VA, and some additional time to train them on your process, but the long-term benefits are huge.

This course is more geared toward hiring a virtual team member for ongoing business support, rather than for a one-off project; though much of the content will be applicable to both scenarios.

The Deliverables:

By the end of the course you'll have the confidence and skills to go out into the wild and hire your first virtual assistant.

Prepare for a new era of business growth and productivity!

Outsourcing and Remote Teams – Getting Started

A getting started guide to outsourcing online, and setting up a team of remote workers.

Created by Adam Maddison - Outsourcing Consultant


Students: 13987, Price: Free

This 5 part video course is a step-by-step guide in how to establish and setup a team of remote workers. This course is for anyone who can answer YES to any of the following questions:

  • Have you struggled to find a virtual assistant?
  • Desperately need to outsource some work?
  • Missing important skills needed to expand your business?
  • Have no idea how to get started?

If so, then you need to join this FREE course.

You will discover how to:

  • Overcome the challenges of finding, hiring and inducting overseas employees
  • Create the team culture you need to work towards success
  • Avoid the challenges of communication problems
  • Create a relationship of trust between yourself and remote workers
  • The systems you need to use to get started and effective

Uncover all the secrets to establishing an effective remote team of outsourced workers with this 5 part video course by Adam Michael from Multiply-Yourself.

Included in this course, is a free copy of 'How To Outsource Without Losing Your Mind'. - a 29 page getting started eBook, normally sold for $17.

Supply Chain Planning that Delivers a Competitive Edge

Expand your supply chain planning knowledge with an eye on the changing supply chain landscape

Created by Kinaxis Inc. - 


Students: 12800, Price: Free

The 1960s called. They want their supply chain back.  

Until recently, supply chain planning had not changed very much since the 1960s. Why not gain a competitive advantage over your peers, and learn how supply chain has transformed in a digital world? This informative and compact course will rapidly help you expand your supply chain planning knowledge with an eye on the changing supply chain landscape, and teach you how to employ concurrent planning and 21st century technology to modernize your supply chain. 

You may already have some background in supply chain or plan to be a supply chain professional. This course will fortify your existing knowledge, by teaching the latest techniques and technology used by modern supply chain planners to gain a competitive advantage over their industry rivals. Together, we’ll examine how the use of concurrent planning eliminates silos and disconnects between various stages of a supply chain.  

By the conclusion of this 30-minute course, you will be exposed to valuable lessons and examples that can bring you an immediate return on your investment, and more efficiently drive your materials through your supply chain to build your finished goods. You will be ready to revolutionize planning in supply chain for the 21st century. 

Enroll now and gain your advantage before someone else does! 

7 FREE Must Have Tools for Great Online Customer Experience

In just 1 hour I teach you how to add all of these awesome 100% FREE tools onto your website - Complete beginners

Created by Daniel Trindade - Digital Marketing Expert


Students: 10095, Price: Free

By the end of the course you will know how to add the following tools to your website:

Live HelpdeskSupport TicketsIdeas & Feedback ForumUser Satisfaction RatingDevelopment VotingKnowledge Base / Article BankContact Form

This course will  you how to easily integrate invaluable seamless user engagement and automation tools to your website so you can improve your customer service and save time.

No developer knowledge required. Basically, if you can use a mouse this course is for you! I invite you to "look over my shoulder" as I build all the functionality into the website.

Ever wondered how large organisations manage their online customer services? They receive enquiries from several routes (email, contact form, live chat, and so on):

  • How do they log everything?
  • How do they prioritise it?
  • How do they know that the enquiry has been dealt with and within x number of hours?

This course will empower you with the tools to automate all of the above and much more...

This type of tools were only traditionally used by large organisations but are now available to everyone for free (via freemium accounts). All the tools are cloud/SaaS/web based and are highly sophisticated.

By the end of the course you will know how to add the following tools to your website:

  • Live Helpdesk - Lets you have live conversations with visitors on your website.
    (integrates with Skype, GTalk, Yahoo IM, MSN and AIM - your visitors chat via your website and you engage from anywhere via any of the above which you can have installed on your smartphone or any tablet, PC, etc...)
  • Support Tickets - to track and respond to customer support requests

  • Ideas & Feedback Forum - to understand the ideas users care about most. Users can post their ideas and vote on other users' ideas (integrates with Facebook page by adding an interactive "feedback" button and if you have an iPhone app, you can also integrate it on the app so users can suggest feature improvements)

  • User Satisfaction Rating - to gauge user feelings about your website
  • Development Voting - for users to vote on your future development ideas; allow you to test which ones are most popular so you can prioritise accordingly
  • Knowledge Base / Article Bank - to answer common questions and help users find the information they need when they need it
  • Contact Form - another way for users to contact you

All of the above tools are synchronised with each other which means you can manage the information from one central admin panel.

All of them will be customised with your corporate identity and can be installed to any type of website.

All tools come with highly sophisticated live analytics/metrics which allow you to measure a great deal of invaluable information about your website visitors (some also integrate with Google Analytics).

Although all that is mentioned above is included in the account, please note that the freemium account will have a few limitations (additional functionality can be added if you choose to pay).

Don't forget the 30-day money back guarantee.

So why wait?

Six Sigma Black Belt Level Regression Analysis

Get ready for ASQ & IASSC Six Sigma Black Belt Certification BoK Topic | Get a Primer on Predictive Modeling

Created by Nilakantasrinivasan Janakiraman - Customer Experience & Business Transformation Leader


Students: 9063, Price: Free

If you are a Six Sigma Black Belt Aspirant or simply a Six Sigma Aspirant, you will find this course of real help. Here's why: Regression Analysis is a topic of importance in ASQ and IASSC Certification Tests. With this course, you will be able to answer quite a few questions and easily add few marks. That's guaranteed!

If you a machine learning enthusiast, then you already know that one of the foundation pillars of Machine Learning & Predictive Modeling is Statistical Modeling (& Regression Analysis). If you don't have a formal education in statistics or modeling, but have a strong programming background, this course will serve as a primer, explaining the concepts, (without coding).

Of course, in Machine Learning there are other models & algorithms that is not in the scope of this course.

What are you going to get:

  • Correlation & Scatter Diagram
  • Single Linear Regression using Line of Best Fit
  • Multiple Linear Regression with Best sub-set method
  • Residual Analysis

  • Various Statistics : R-sq, R-sq(Adj), R-sq(Pred), S Value, Mallow's Cp, VIF
  • Multi-collinearity
  • Spearman's Coefficient
  • Logistic Regression using Logit function
  • Predictive Analytics

Cloud Accounting Course

Learn Cloud Tools to make you a Next Gen Accountant

Created by Deepa Shekhar - Practicing GST Consultant


Students: 8223, Price: Free

This course is for Accountants, Tax Practitioners and Students who want to enhance their skills by learning how to use Next gen Tools which could make them a career ready accountant or help them with tools to make their accounting practice easy.

The course can be completed in 3-5 hours and is followed by a online examination. On completion of the examination, you will be given a certificate.

This course is currently available in English and Hindi

The following is the Course Content:

  • Introduction
  • Setting up 
  • Invoicing 
  • Receipts 
  • Sales Returns
  • Purchase Bills
  • Payment 
  • Purchase Returns
  • Bank Transaction 
  • Staff Salary 
  • Cash management
  • Asset Purchase 
  • Capital Loan 
  • Year end closure 
  • Gstr 1
  • Gstr 2
  • Gstr 3
  • 3B

How To Win Commercial Cleaning/Janitorial Contracts

Win Your Next Cleaning Business Contract

Created by Swept Janitorial Software - Mike Brown - CEO, Swept


Students: 4356, Price: Free

How To Win Commercial Cleaning/Janitorial Contracts will give you the tools, resources and step-by-step instructions you’ll need to close your next commercial cleaning contract.

How To Win Commercial Cleaning/Janitorial Contracts will cover:

Bidding On A Space

  • Learn how to take charge of a walk through
  • Learn how to stand out from the competition
  • Get tips & tricks for bidding on an office space
  • Walk-through checklist
  • Quote Estimate

Generating Leads for Cleaning Business

  • Learn why and how to pick an ideal client for your cleaning company
  • Build a list of commercial businesses you want to work with
  • Get scripts for cold calling / emailing
  • Learn how to write better job postings to hire great cleaners
  • Start building a database of great cleaners to hire from

Closing the Deal

  • Learn what goes into a professional proposal
  • Get a beautifully designed proposal template
  • Get tips & tricks for bidding on a space
  • Follow-up email scripts
  • Scripts for conducting cleaner interviews

Supply Chain Management for Beginners

Get the basics of Supply Chain Management

Created by Dante Garcia - Supply Chain Consulting & Continuous Learning


Students: 3724, Price: Free

This short course introduces the basics of supply chain management.

It is approached from a didactic perspective, with illustrations and the least amount of difficult-to-understand terminologies.

Oriented to those people who do not have any knowledge in the area and who are interested in obtaining the basic concepts.

The topics presented are:

1. Fundamentals

2. Forecasting

3. Supply Chain Planning

4. Procurement Management

5. Inventory Management

6. Warehouse Management

7. Transport Management

8. Operations Management

9. Continual Improvement

10. Business Economics

Cloud Consulting – A Business Managers View

Cloud, Where to start, What to expect.

Created by Chris Rheeder - Cloud Governance, Capability & Business Consulting


Students: 3333, Price: Free

This course provides information that business managers require before they embark on their Cloud adoption journey. The selective information in this course can usually be obtained by doing many technical Cloud courses, and accumulating the snippets of information that is actually intended for the business manager. This course aims to summarise all those snippets of information for the business manager who is not inclined to go do all those technical courses. 

The course also offers a broad overview of organisational impacts that Cloud adoption brings - and how to prepare for the impact. It covers in particular, a bespoke Cloud adoption framework, a Cloud capability model that will assist with building Cloud capabilities in an organisation and directs the business manager to the trusted Cloud security practices to ensure safe and secure operations in the Cloud.

RPA for Everyone

Introduction to RPA for anyone interested to start a career in RPA or apply it in their organization

Created by Sarah Ghanem - RPA Consultant and Trainer


Students: 2423, Price: Free

In this course, we target people from different backgrounds to introduce RPA (Robotic Process Automation)
Know What is RPA, What are its use cases, and what is the ideal process to Automate?

You will find the differences between RPA and AI and Business Process Management.
What are the RPA tools in the market and several demos to use them?
So let's get started.

Supply Chain of Perishable Products: Inventory Management

Newsvendor Model in less than 60 minutes

Created by Timofey Shalpegin - Operations and Supply Chain Management Lecturer


Students: 2374, Price: Free

In this course, we will learn how to manage a supply chain of perishable products. After completing the course, you will be able to quickly find the optimal order quantity for any perishable product with any demand pattern. We will also consider the optimal level of overbooking for service businesses.

After taking this course, you will gain the following skills:

  • Improve the expected profits of your business with no extra investment

  • Simulate a complex problem and find the optimal solution in MS Excel

  • Master the Newsvendor Model

You can achieve all these by spending less than 60 minutes of your time!

Introduction to Lean Six Sigma

Operation Improvement; Kaizen; Lean; Type of waste

Created by Ziad Alzahrani - Operation Excellence Specialist-Healthcare


Students: 1686, Price: Free

If it is your first time trying to navigate your way through business improvement, especially in the Lean & Six Sigma arena, let me tell you that you reached your destination.

After exploring the Quality Gurus and their philosophies about quality, the course will help you think out of the box and look at any processes from different perspectives to create better methods to meet your customers' needs. The course is free to escort you to a high-level journey exploring Lean & Six Sigma, definitions, tools, and differences between them. We will explore what is (MUDA) and how it could be identified in any existing processes. We will explain the Rogers Curve/Product Adoption Curve and to which extent that is applicable in our daily lives and how it could help you classify the team to deliver changes. The Lean Six Sigma as operation improvement methodologies has been procured from various business industries which show excellent outcomes. The following objectives will be met during this course:

- Touch base on the History of Quality

- Try to understand the Lean

- Try to understand the Six Sigma

- Know who are the Key Players within Lean Six Sigma

- When we can apply Lean Six Sigma

There are (2) practices to stimulate your critical thinking by the end of the course.

I hope the course will be an added value to your respected knowledge.

Eager to your constructive feedback to deliver better materials.


Lean Six Sigma White Belt

Clear, concise understanding of Lean Six Sigma

Created by Dean Westbrook - Continuous Improvement Expert


Students: 1678, Price: Free

If you want to become a Lean Six Sigma Black Belt, this is a great place to start.  Or maybe you just want a basic understanding of these often mysterious terms.  Either way, this brief course will give you all the information you need in a clear, concise and simple manner, so that you understand what Lean Six Sigma is, where to apply it, and the key principles and tools.  This is a great first step on the way to becoming a Lean Six Sigma expert!

Basics of Procurement

Introductory coverage of the purchasing function

Created by Metacog Solutions - Professional Skill Development


Students: 1554, Price: Free

Procurement is an extremely important function in the domain of Supply Chain and Operations Management, particularly for those companies which have a high expenditure on materials and/or services. This course explains the key aspects of purchasing and is a good foundation for those who wish to explore this critical business area.

Skills and 8 attribute for professional hotel housekeeping

Learn what skills will make you a professional housekeeping supervisor for resorts and learn hotel management operations

Created by Hotel Management School Your learning Partner - Professional Hotel Management courses for career development


Students: 1531, Price: Free

There are two ways to learn housekeeping skills 1. experience while working in hotels and 2. learning professional courses from a hotel management school.

Unfortunately, not every housekeeper in the hotel industry is a graduate or has passed hotel management schools so their skills are based purely on the experiences they have gained during their working and from informal training their hotels are providing.

largely hotel housekeeping executives may not have enough chances to grow as a supervisor or as a manager purely due to lack of knowledge in advanced techniques and composition of materials, cleaning methods, technology changes.

In this online short hotel management course, we are going to teach you the basics skills that you need to have to become a professional housekeeping supervisor or manager.

This is the introductory course to explain what are the skills that are required to become a housekeeping supervisor and we will have separate modules for each type of skills so that you can really learn from the basics and combine them with your experiences in the hotel management while working and use the learnings from this course to become a professional housekeeper.

This course is taught by miss Rekha Maitra, who is a professional teacher for housekeeping for the last 20 years in various hospitality educational institutes in India and she will be bringing you with a lot of technical knowledge and experience which you will be able to use in order to gain your degree in your career and be able to work as a supervisor with confidence.

Implementing Food Bank process efficiency with Task

Learn how to automate the essential workflows of a Food Bank operation including deliveries, reporting and donations

Created by Steve Walker - CEO @ Task - Helping Organisations Create and Measure Impact


Students: 1041, Price: Free

If you are running a food bank, chances are you're struggling to deal with increased demand - right at a time when your existing way of operating has been hugely disrupted.

  • No doubt you're dealing with massive challenges when it comes to increasing your operating capacity - yet it feels wrong that people should be left hungry, especially when there is technology that ought to be solving these problems.

  • Task scales your food bank by making it easier to identify those in need, provides verification of support requests, and organises the work schedules of your delivery teams.It adapts to your own custom workflows, generates management reporting on the fly, and automates donation management..

  • Task is already helping food banks on a global basis. We’ve been able to help them get food and other essentials to the people who need them today more easily and efficiently.

What if you are not a Food Bank?

  • This course teaches a workflow that we know helps Food Banks, but Task has many other use cases - and this course will open your eyes to that.

  • Use this course to get "Task Certified" - which means we will send you a certificate and can potentially recommend you to our customers who require programme design and implementation.

  • You will need to complete all the assessments in the course, and we'd love to talk to you - we have a Partner Network you can join, and it begins by drilling in to how we help Food Banks, and using this knowledge to solve other workflow problems.

This free course lets you take what we have learnt from real world use cases, to adapt and build your own process efficiencies.

You might be a large organisation, or a local community project - in either case, this course will provide you with the fundamental skills to understand how you can take Task and get the essential workflows of your operation fully automated.

Fleet Management for Sustainable Profits

All In ONE Fleet ERP - Algorithmic Intelligence to Fleets

Created by Abhijeet K - Algorithmic Intelligence to Fleet Management


Students: 1030, Price: Free

Fleet Management is getting critical everyday and earning profits is becoming tough day by day, sustaining profits is all together another game. In this trying time, an algorithmic Intelligent system can only be your best guide bringing in Intelligence to operations. making organisations become more transparent, and improving governance.

Preventative Schedules and Inspections generate Tasks that need to be taken care in order to avoid breakdowns. Workorder management keeps track of all tasks performed on a particular vehicle, so the same could be analyses to the model of the vehicle and down to the nut bolt replaced on the vehicle. Tyre management Inspections inform you about the early wear, so prompt action can be taken to reduce expense, Features like Warranty Tracking, can enhance the profitability by giving warranty expirations.

How to minimize and reduce the MOQ’s in supply chain

Types and reasons for MOQ's

Created by Ahmed Khaled - Supply Chain Professional


Students: 750, Price: Free

In this course, you will be able to understand the reasons and the types of MOQ's across the supply chain.

And not only that but also, you will figure out some simple techniques that will help you to negotiate and reduce these MOQ's.

There are several types of MOQ's under the Make and logistics departments, we will cover this into details.

Enjoy the course.

You do make a difference.

Power of Customer Support Department

The Foundation Course by The Customer Support School

Created by Govindraj Shetty - Principal Trainer - The Customer Support School


Students: 717, Price: Free

This course is designed in 4 Sections with 21 Lectures.

1. Section: Introduction to Customer Support: In this, you will learn about the Role of Support Center & how Support Center is important and add's value to the Organization:

2. Section: Career in Customer Support: In this, you will learn about the various Roles available in the Customer Support Department

3. Section: Customer Support Maturity Stage: In this, you will learn the various Stage's a Customer Support Center go through in the journey of Support Team setup.

4. Impact of Customer Support Interaction: In this, you will learn how a Customer Support Interaction of Agent can have an impact on the Customer Life Time Value

Power Pallet Operator Certification

How to successfully set up and run the ALL Power Labs PP20 Power Pallet

Created by Tom Price - Director of Strategic Initiatives at APL


Students: 714, Price: Free

The Power Pallet is a complex piece of sophisticated technology that takes a level of expertise to operate successfully. This course is expected to take about 12 hours to complete and when finished, should prepare you to be able to set up, start and operate a PP20 Power Pallet. ALL Power Labs wants to assure that all of its customers have success using our products. You can demonstrate your readiness to  take delivery of your new Power Pallet by completing this course successfully.

How You Will Become A Successfull Chef!

Get exclusive and unique insights to boost your career in international kitchens

Created by Marcel Riemer - Passionate Personal Growth Junky, Author, Chef


Students: 528, Price: Free

Congratualtions for picking my class!

When I was 16 years old I started my apprenticeship in a famous 5* star hotel in Berlin, Germany. Although I was so excited to learn everything about cooking and kitchen, I was completely green behind my ears and a total rooky. I was extremely nervous too. It took me literally decades to learn all the skills necessary to perform on the highest level.

In short: if you want to become a professional chef who is highly organized, able to handle stressful environments, has physical and mental stamina, is creative,  wants to make career abroad and earn good money, then you will love this course!

So let's get started!

1. What is this course about?

· In this course I am going to teach you many special skills and unique insights you need to boost your career in international kitchens.

2. For whom is this course for?

This course is for beginner cooks as well as for advanced chefs who need a refresher.

3. What will you learn?

  1. The mindset, skills and virtues of a chef for him/her to become successful

  2. Effective leadership techniques to form to build a strong kitchen team

  3. Advantages and disadvantages of joining a culinary school

  4. Where to find the best recipes

  5. The truth about long working hours

  6. How much money you can make a chef

  7. How to become a Master Chef

  8. 11 tools you defintely need in any kitchen!

  9. Additional in-depth resource material!

4. How and where can you apply the new knowledge?

You can apply this knowledge in any professional restaurant and hotel kitchen internationally

5. How will you benefit?

This course will prepare you if you want to make career in the hospitality industry. After finishing this course you will be skilled and knowledgable in many aspects of professional kitchens. This will give you a big advantage because you are much better equipped.

Quick Decision Making: Best Practices of Fortune 500 Firms

Master the best practices for quick decision making scenarios in Fortune 500 firms taught by globally-renowned expert

Created by Dr. Gleb Tsipursky, PhD - Globally-Renowned Thought Leader and Behavioral Scientist


Students: 523, Price: Free

Your quick decision making skills will determine whether you thrive in our increasingly-disrupted future.

Yet traditional advice to "go with your gut" in quick decision making so often leads to disasters, as revealed by research in behavioral economics, psychology, and cognitive neuroscience. So how do the leaders of Fortune 500 companies make the right calls on even the toughest decisions when they have to do so quickly?

They recognize that behavioral science has revealed that our typical approach to decision making suffers from systematic dangerous judgment errors called cognitive biases. These mental blindspots often lead us into disasters. Fortunately, recent scholarship has revealed effective yet counterintuitive strategies to enable you to defeat these cognitive biases. In this course, you will learn about and address these dangerous judgment errors, while mastering techniques for quick decision making drawing on cutting-edge behavioral science and real-world best practices from Fortune 500 companies.

Perhaps the easiest and quickest technique takes less than 5 minutes. It involves asking 5 key questions about a given decision that will enable you to maximize the likelihood of making a “good enough” quick decision and implementing it well. After all, Fortune 500 leaders have to make numerous decisions quickly every day on matters where it’s sufficient to make a “good enough” decision and not worth the time and efforts to make the best possible choice.

After taking this course, you will:

· Master the best practices for quick decision making used by Fortune 500 companies to seize competitive advantage

· Feel truly confident about whether you made the right call in your quick decisions

· Free yourself of constant ruminations, numerous grey zones, and mental blindspots that plague typical quick decision making

· Discover the dangerous judgment errors - cognitive biases - that lead to quick decision making disasters and how Fortune 500 firms overcome them using science

· Develop a plan with specific next steps to adapt for yourself the quick decision making methods used by Fortune 500 companies

Sounds too good to be true? These methods were successfully used by Aflac, Applied Materials, Entergy, Honda, IBM, Reckitt, Wells Fargo, and Xerox to dramatically improve the skills of their top executives, senior VPs, middle managers, and lower-level supervisors in quick decision making. Over the last two decades, I trained the leaders at these Fortune 500 companies, as well as at numerous middle-market companies and quickly-growing startups as the CEO of the boutique future-proofing consultancy Disaster Avoidance Experts. The secrets used by these companies will be revealed in this course.

Here’s a recent testimonial from John Elnitsky, the head of the nuclear division of Entergy, a company ranked #299 by Fortune, speaking about the impact of my training on the leaders of the nuclear industry:

· “We at Entergy hired Dr. Gleb as the opening keynote speaker to set the tone for the annual nuclear utility industry conference, hoping he would give a wake-up call about the threats and risks facing us and what steps we can take to prepare. Well, what he delivered exceeded our expectations. His keynote was the talk of the conference, widely described by attendees as giving the nuclear industry ‘the kick in the pants we needed to jump-start critically important initiatives to address the threats he outlined.’ Thank you Dr. Gleb!”

Here’s a recent testimonial from Harish Phadke, the Business Manager for the head of the North American Health division at Reckitt, a company ranked #326 by Fortune, about the impact of my training on the Reckitt North American Health Leadership Team:

· “Dr. Gleb Tsipursky provided a truly outstanding virtual training on unconscious bias and future-proofing via emotional and social intelligence for the Reckitt North American Health Leadership Team. Exceeding our expectations, Dr Gleb customized his groundbreaking, behavioral science-driven training content to integrate our initiatives, policies, and case studies at Reckitt, expertly targeting our evolving needs. We are delighted to have met Dr. Gleb, and look forward to future opportunities to keep working with him on a training series for the organization. I highly recommend him for anyone who wants to get a rapid grasp of highly relevant topics which influence human behavior in the prevailing challenging times.”

Besides such real-world, pragmatic expertise, I have a strong academic background as a behavioral scientist studying decision making and related fields. I spent 8 years at the University of North Carolina at Chapel Hill, first getting a PhD in the History of Behavioral Science and then serving as a lecturer there. Then, I spent 7 years as a professor at the Ohio State University, where I published dozens of peer-reviewed articles in high-quality academic journals such as Behavior and Social Issues and Journal of Social and Political Psychology. Thus, this course is thoroughly informed by cutting-edge research.

Besides such real-world, pragmatic expertise, I have a strong academic background as a behavioral scientist studying decision making, strategic thinking, and problem solving. I spent 8 years at the University of North Carolina at Chapel Hill, first getting a PhD in the History of Behavioral Science and then serving as a lecturer there. Then, I spent 7 years as a professor at the Ohio State University, where I published dozens of peer-reviewed articles in high-quality academic journals such as Behavior and Social Issues and Journal of Social and Political Psychology. Thus, this course is thoroughly informed by cutting-edge research on quick decision making.

This combination of business and science led to my expertise in decision making, strategic thinking, and problem solving gaining global recognition. I published over 550 articles and gave over 450 interviews for prominent venues, such as Fortune, USA Today, CNBC, Fast Company, CBS News, Business Insider, Inc. Magazine, and Time.

These techniques are also featured in my 7 best-selling books, including global best-sellers Never Go With Your Gut: How Pioneering Leaders Make the Best Decisions and Avoid Business Disasters (Career Press, 2019) and The Blindspots Between Us: How to Overcome Unconscious Cognitive Bias and Build Better Relationships (New Harbinger, 2020). Further attesting to my global renown, my work was translated into Chinese, German, Russian, Korean, Polish, and other languages.

That's what you can expect in this course: quick decision making methods used successfully at even the biggest companies to seize competitive advantage, thoroughly informed by cutting-edge research, and featured in top media venues and best-selling books around the globe. The course features 3 sections with videos, articles, and assignments from the course materials textbook packet, delivered in the following order:

1) Learn about the structure of our minds and why typical decision-making advice, such as "go with your gut," so often results in disastrous decisions

2) Take the "Assessment on Dangerous Judgment Errors in the Workplace," to help you learn about which cognitive biases are most problematic for you and your team

3) Learn the 5-step technique used by Fortune 500 companies for quick and effective decision making on any choices where you just need a "good enough" answer

So why should you take my course rather than someone else’s cheaper Udemy course on decision making? Simply because this course provides unparalleled value. No one else on Udemy comes even close to my level of credibility in decision making:

· As a trainer for Fortune 500 companies

· As a behavioral scientist

· As a best-selling author

· As a globally-renowned thought leader

So if you want a cheaper alternative, take someone else’s class. If you want the best, take this course.

Here’s another reason to register now. Once you register, you'll get access to the core textbook course materials packet. The packet consists of an assessment on dangerous judgment errors. Fortune 500 companies use this assessment to help their leadership teams assess and address their cognitive biases as part of their efforts to seize competitive advantage in their decision making: you’re getting what they are getting.

Your registration is risk-free: you'll have 30 days to assess the course and get your money back if you think it's not the right decision. See the Udemy terms and conditions for more.

I look forward to welcoming you into the world of evidence-based, science-driven techniques tested in the real world of many Fortune 500 companies and numerous middle-market companies and startups. To ensure that you master the secrets of Fortune 500 companies to help yourself seize competitive advantage in quick decision making, register now!

Guest Service:

Hospitality and Theme Park Industry

Created by Shaundra Berno - Trainer in the Theme Park Industry


Students: 453, Price: Free

Hello to all you prospective students! Are you looking to learn skills essential to working in a theme park or hospitality role? Then this class is for you! Students will enhance their customer service skills to apply them to a hospitality or theme park role. Students will learn through real-life scenarios and discussions. Students will also learn skills to maximize their potential and stand out in the hospitality industry.

Business automation with airSlate

Learn how to digitize and automate paper-based processes with airSlate. See the value automation can bring for free.

Created by airSlate Academy - Experts in business automation


Students: 446, Price: Free

Today, almost every company is struggling with the following challenges:

  • Paper-based processes and manual data entry

  • Misfilled and lost documents

  • High operating costs and low performance

Believe it or not, but all these can be solved with business process automation. And that's where airSlate comes into play.

airSlate is the first and only holistic no-code business automation platform. It combines e-signing, no-code robotic process automation, contract negotiation, document generation, and web forms into a single business automation platform.

You can save hundreds of hours of administrative work and handle all of your company’s documents, signatures, data transfers, and more for the price of a few overnight deliveries.

We created this course to show you how easy it is to streamline business processes and improve overall performance. In this course, you will get a deep dive into airSlate and learn how to automate businesses by leveraging a no-code, easy-to-configure solution.

Let's start your automation journey with airSlate!

The outsourcing decision and managing the risk +CONSULTATION

Upgrade your business beyond your capabilities with minimal investment - plus COSULTATION VOUCHER

Created by Zsofia Banyai Banyai - Operational Outsourcing Manager


Students: 437, Price: Free

Our approach in this course is unique, we believe in OPERATIONAL OUTSOURCING MANAGEMENT: this will enable you to organize your remote team (small or big) efficiently to boost your business, yet stay safe. To achieve this goal personal consultation is also part of this course.

I am Zsófia of Myprocesses and I help busy entrepreneurs like you to automate and outsource their time-consuming tasks without sacrificing their profit. If you are looking to make the 4-hour work week a reality, or simply avoid burnout, then I have a lot to tell you.

In this course you will learn:

  • What are the benefits for YOU in outsourcing?

  • How YOU can make a wise outsourcing decision?

  • Pick up the tasks YOU can outsource

  • What are the risks in outsourcing?

  • How to manage risk?

  • How to reduce the cost of outsourcing?

This course is for you if:

  • You are running a business that already generates some cash and you could use some extra hand to grow further

  • You are seeking for answers relevant to you, and not just general information. (Personal consultation is also part of this course)

  • You are worried about the possible risk of hiring a virtual team (safety issues, overspending quality concerns etc.)

  • You want results quickly, efficiently, without spending too much time on  training and hiring

I truly believe entrepreneurs should not be the employees of their company. Burnout is a real problem for business owners, but with carefully set processes (SOPs) and efficient outsourcing they can avoid such break down, or they can even achieve the dream of 4-hour work week.

If you are here you wish to expand your business without risking burnout. I have good news for you: you did not only enroll for an online course but joint a supporting system: enjoy a personal consultation to make sure you can put what you have learnt in practice, and build up your online team by working together with your personal Outsourcing Manager.

As an operational outsourcing manager, I map out processes to spot tasks for automation and outsourcing, and I also handle the whole process with backup solutions and training as well to make outsourcing safe and affordable.

If you seek for such a safe and affordable outsourcing decision that is tailor-made for your business and your situation, this course is for you.

Storage and Warehousing System

Conceptual and Practical aspects of a Warehouse!

Created by Amrutha Hippalgaonkar - Assistant Professor


Students: 313, Price: Free

Storage and Warehousing system acts as a main contributor in the success of Logistics management. A company can financially save costs when effective implementation of these systems is done. Under this course, a comprehensive role of the topic has been discussed. Different types of storage systems such as Static and Dynamic- their structure, functions and applications are covered. An introduction and types of conveyors and packaging which are the base for warehousing structure are dealt. Various types of Warehouses are also embarked in this course. As a practical approach towards the concept gives a deeper understanding and makes it easier to remember the concept. A case study related to storage system design has been taken to understand its implications in detail. An assignment related to the above case study has been given for practice.

This course helps in understanding the concept in more elaborative way. Learners will be able to develop a confidence in this subject which will boost their knowledge. It will enable the learners to apply the concept when they work with Companies and have to handle the warehouse or storage systems.

Life is a learning process. So, join the course, learn and explore the field of Warehouse System.

RDN University – Learn how to use RDN

Learn how to use RDN's software.

Created by John Sullivan - Cofounder at Clearplan & Cleardata


Students: 260, Price: Free

Recovery Database Network, Inc. has developed an interactive web-based software application that improves processes, efficiency, and productivity for the entire recovery, re-titling, and re-marketing value chain.In this video series, you'll learn how to use RDN's software platform to help run your repossession business better.

Increase Operational Efficiency

  • Lower staffing costs through automated communications

  • Manage end to end repossession, skip tracing, field call visits, and remarketing fully automated in real time.

  • Highly secured environment that encrypts all data transfer, allows clients to implement dual factor authentication, implements standard to ensure security of all NPI and more.

  • Customizable Reports and Forms

  • Current Status Dashboard

Enjoy Seamless Integration with Third Parties

  • License Plate Recognition(LPR)

  • Skip Tracing

  • Key Code Purchasing

  • License Plate Purchase

  • Re-marketing Services

  • Additional partners covering all aspects of the recovery industry.

Access to lenders & Service Providers

  • Over 150 national lenders use RDN to assign cases

  • Over 2000 Active Service Providers

  • A complete directory of service providers searchable by name or zip code.

RDN is a SaaS technology that enables recovery service providers to achieve increased operational efficiency with greater access to lenders and seamlessly integrated third party services.

RDN connects banks, credit unions and forwarders with every company in the repossession industry.

Repossession order management.
Secure environment ensuring complete data encryption.
The clear market leader in recovery software.
Seamlessly integrated third party services and APIs.
Customizable reports and forms.

At the end of this video series, you should have all the knowledge you need to run Recovery Database Network (RDN).

Eco Friendly logistics- An Introduction to Green Shipping

A course dedicated to Marine life and Marine Ecosystem

Created by Gopalakrishnan Veilumuthusamy - Founder and CEO of Global Operational Excellence Solutions


Students: 186, Price: Free

Green Logistics simply denotes the art of Moving Goods with Minimal Environmental Impact. Green Shipping deals with Eco-friendly handling, storing and movement of cargo throughout the logistics chain, with a focus on sustainability in Operations.

The Green Eco System in Shipping consists of six stakeholders: 

1. Shippers or the Customers who ship their Cargo

2. Shipping Lines / Ship Owners who operate the ships

3. Port Authorities who monitor the port operations

4. Companies that operate the Port terminals

5. International and Local Regulatory Bodies

6. Third Parties like Ship Builders, Research firms, Tech Firms, International trade routes and Canals, and ship breaking / recycling eco-system at the End of ship's Life

We will be discussing each of these topics on how they impact the environment and what should be done to reduce their impact, for sustainable development.

Welcome aboard