Best Operations Courses

Find the best online Operations Courses for you. The courses are sorted based on popularity and user ratings. We do not allow paid placements in any of our rankings. We also have a separate page listing only the Free Operations Courses.

Operations Management

Gain fundamental insights to world of Operations Management from award winning Professor Gad Allon

Created by Gad Allon - Kellogg School of Management, Northwestern University

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Students: 146246, Price: Free

Students: 146246, Price:  Free

A Faculty Project Course - Best Professors Teaching the World

This course provides a general introduction to operations management. This course aims to (1) familiarize you with the major operational problems and issues that confront managers, and (2) provide you with language, concepts, insights and tools to deal with these issues in order to gain competitive advantage through operations.

This course should be of particular interest to people aspiring a career in designing and managing business processes, either directly (V.P. of Ops, COO) or indirectly (e.g. management consulting). The course should also be of interest to people who manage interfaces between operations and other business functions such as finance, marketing, managerial accounting and human resources. Finally, a working knowledge of operations, which typically employs the greatest number of employees and requires the largest investment in assets, is indispensable for general managers and entrepreneurs.

We will see how different business strategies require different business processes, and vice versa, how different operational capabilities allow and support different strategies to gain competitive advantage. A process view of operations will be used to analyze different key operational dimensions such as capacity management, flow time management, supply chain management, and quality management. We will also discuss developments such as lean operations, just-in-time operations, and time-based competition.

Class is now in session! Enroll now and join in on a discussion with Prof. Allon.

Free Lean Six Sigma Primer

New to Lean Six Sigma? Get Answers Now - Is it Useful to Me? Where to Start? How to Choose Appropriate Certification?

Created by Nilakantasrinivasan Janakiraman - Customer Experience & Business Transformation Leader

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Students: 43101, Price: Free

Students: 43101, Price:  Free

Do not dawdle and let your career expire before you know it!

Learn about Lean Six Sigma and change your future.
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Beginner's Paradise

If you always wanted to learn Lean Six Sigma, but wasn't sure how it will help you in profession, this is your opportunity. It's a free course and meant to share actionable knowledge on Lean Six Sigma principle and concepts.

You will be able to relate Lean Six Sigma concepts to any give scenario at work, society or home.

You will be able to decide on the relevance of Lean Six Sigma to your profession and industry, as well as decide what level of certification is needed.

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TWO NEW ASSIGNMENTS ADDED: PARTICIPATE AND GET FEEDBACK FROM OTHER STUDENTS AND ENHANCE YOUR KNOWLEDGE

SIX SIGMA CROSSWORD PUZZLE AND SOLUTION ADDED

Robotic Process Automation – RPA Overview

Learn Robotic Process Automation to Unleash a Modern RPA Career

Created by Bryan Lamb - My courses will improve your life and income!

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Students: 39700, Price: $109.99

Students: 39700, Price:  Paid

If you're not learning robotic process automation, or, RPA, right now… you're already behind.

Much in the same way physical robots have been rapidly replacing industrial, blue-collar jobs, software robots will be replacing a high percentage of white collar jobs… sooner than you think. The most likely way to adapt & thrive in this new age will be to know how to build & maintain software robots!

In this course I’ll provide you with a clear overview of robotic process automation including:

  • Robotic Process Automation history & drivers
  • Benefits, challenges, and risks of Robotic Process Automation
  • Industries & applications where RPA fits the best
  • An overview of current Robotic Process Automation tools & capabilities
  • A basic software robot demo
  • An implementation plan you can use as a guideline to introduce Robotic Process Automation into your company

The goal of this course is to help you see the big picture of robotic process automation and prepare you for further hands-on study using the RPA tech primer course, and an RPA tool course of your choice.

UiPath – Level 1 Robotic Process Automation

Learn UiPath the top RPA tool and automate your first process!

Created by Bryan Lamb - My courses will improve your life and income!

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Students: 36688, Price: $109.99

Students: 36688, Price:  Paid

If you're not learning robotic process automation, or, RPA, right now… you're already behind.

Much in the same way physical robots have been rapidly replacing industrial, blue-collar jobs, software robots will be replacing a high percentage of white collar jobs… sooner than you think.

THAT is "robotic process automation".   

UiPath skills are HOT. I received a quote from a vendor recently and they are asking $207/hr for their resources. Wow!

In this 5-star course I’ll provide you with a the most critical UiPath skills for robotic process automation work including:

  • UiPath platform Installation

  • UiPath Orientation

  • Structure (Flowchart vs. Sequence)

  • Control Flow (Decisions, Loops, Switches)

  • Error Handling with Try/Catch

  • Automating Excel interactions

  • Automating Email

  • Automating mainframe

  • Decomposing a process into reusable sub-components

  • Debugging Skills

My goal is to help you get up and running with UiPath processes and best practices faster than any other method, so you can start saving time & money at your company, and level up your career!

Master Outsourcing | Get the best price & save time

Learn how to outsource like a professional. Master uncommon techniques & skills for guaranteeing project success.

Created by Evan Kimbrell - Founder of Sprintkick | Ex-VC | Ex-startup founder

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Students: 36564, Price: $94.99

Students: 36564, Price:  Paid

People that are skilled at outsourcing can be 10x more efficient than those who are not. Knowing how to outsource effectively is an incredibly useful skill whether you're an entrepreneur, a manager, a marketer, or small business owner. Being able to incorporate outsourcing into your project, your business, or even your job can dramatically change your rate of success.

Cost is often the single largest factor in whether or not a project succeeds or fails. By mastering outsourcing you can virtually guarantee that you get the lowest and most reasonable price every time you launch or engage in a project.

Learn how to outsource and you'll make magic with your project's to-do list. You'll be able to hit goals sooner while spending a fraction of what you planned. Save your project by going lean and shifting your attention and resources to other crucial areas.

Website development, mobile app development, logo design, market research, customer feedback, email marketing, sales, promotion, scheduling, editing, proofreading, ghostwriting, interviewing, application testing, bookkeeping, employee vetting - these are just some of the things you can outsource.

Virtually every company and startup outsources in some way. Outsourcing has endless possibilities - you just need to know how to use it. 

International Logistics & Transportation in Supply Chain.

05/2021 Updated: Logistics Management, Freight Calculation, Documents in Export Import Logistics, Inventory Transport

Created by Adarsh Amal - Masters in Shipping, Logistics & Supply Chain Management.

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Students: 31990, Price: $19.99

Students: 31990, Price:  Paid

This Course will prove to be a boon to you and help you boost your supply chain and logistics management knowledge. Its a base for Inventory Movement and is ideal for Amazon FBA, Drop Shipping, Outsourcing , Retail business owners, Inventory, Logistics and Supply Chain Manager as it is prepared with focus on practical knowledge which you can use in you day to day work as the instructor himself is a Supply Chain and Logistics Management professional managing Shipping, Freight Forwarding, Surface Transport, Aviation Logistics for many exporters and importers.

5 Key reasons to enroll this course

1) This course has reached 180 countries and professionals in logistics and supply chain management have shown great interest and have request for more course on the said domain,

2) About 29000 students have enrolled in over course in a short span making this course on logistics and supply chain a complete package for all those who desire to become Logistics and Supply Chain Management professionals

3) "Regular update" the course is being updated on regular intervals to keep up with the standards of logistics and supply chain industry

4) We have received appreciation by our students with 50% five star ratings

5) You will be supported by the instructor in case if you have any doubts as soon as possible

Why is Logistics Management and Supply Chain the Future

The logistics and supply chain aspect is vital for any business in terms of supply of quality raw materials, efficient manufacturing process, as well as tracking, transport and storage of the finished goods. Companies implementing well-designed supply chain practices are able to meet consumer needs in a more expeditious and timely manner.

Logistics & Supply chain digitization is the process of using the latest tech solutions together with other physical and digital assets to redesign logistics practices. This way, they can adjust better to the fast-paced, highly competitive, omni-channel business environment.

Why is Logistics Management and Supply Chain Management a good career?

Job opportunities for Supply chain and Logistics Management are projected to grow by a whopping 22 percent between 2012 and 2022. This is significantly faster than the average rate for all other occupations. With this growth comes job security, along with the possibility of increased compensation due to the in demand status of professionals in this field. While the median annual wage for  Supply Chain and Logistics Management  profession is $72,780, top earners can make upwards of $112,000.

By the end of this you will complete understanding of the Business of Logistics Management in Supply Chain , from a day to day operational point of view.

The Modules in this course are

1) Introductory video to the  Supply Chain and Logistics Management

2)Understanding the meaning of Export and Import of Inventory before kick starting the  Supply Chain and Logistics Management  Modules

3)How to organize a shipment and its importance in  Supply Chain and Logistics Management

4)Learning about International commerce terms rule for export, import and logistics of Inventory

5)The Importance and the role of Freight forwarder in Logistics movement and Supply chain of inventory

6)Calculation in Logistics Management

i. What is FCL vs LCL in Logistics Management

ii. Real life example of Cotton vs Iron for Volume Calculation of cargo and Why one should know volume calculation in Logistics Management

iii. Calculation in LCL and Air Logistics Management(Aviation Logistics and Supply Chain)

iv. Case Study to understand Logistics Management and Supply chain better

v. LCL vs Air Freight which is better in Logistics Management solution for Inventory transport

vi. Comparing freight rate on different Logistics carriers for competitive freight rates with real example

vii. Documents involved in Logistics Management and Shipping of Inventory

viii. Managing Risk in Logistics and Supply Chain of good by Cargo (Inventory) insurance and Calculating cargo insurance

ix. Harmonized Code and Custom Duty for Export and Import of cargo and Logistics service providers

x. Bonus Lecture for next step towards Logistics Management and Supply Chain

At the end of this course the students will understand which is the Best Mode of Transport for Exporting and Importation of Inventory for said value and dimension as they will learn about Freight Calculation in Logistics , Volume Calculation of Cargo(Inventory) , How to Save Cost in Logistics and Supply Chain Management, INCOTERMS, The Impact of Incoterms on Invoice value of Cargo, The Role of Freight Forwarder cum Custom Broker in Logistics and Supply Chain, Harmonized system code (H.S Code) for Calculation of Custom Import Duty, Cargo Insurance to avoid loss due to catastrophe and piracy, Whom and why to consult before placing an order, Selection of Transport mode in emergency or high valued cargo and Charge wise study of  Logistics chain.

Supply Chain Management : Inventory Management and Control

2021: Inventory Management in Supply Chain Management and Inventory Management in Warehouse and Logistics Management

Created by Adarsh Amal - Masters in Shipping, Logistics & Supply Chain Management.

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Students: 27537, Price: $19.99

Students: 27537, Price:  Paid

Practical Course on Realtime business knowledge for Inventory management in Supply Chain. As Inventory management is the heart of supply chain one needs to manage Inventory because inventory is deciding factor in profit and loss of your organization. As it is wisely said Inventory is money you have invested to make profit. This course will help you sell your Inventory fast and give you ROI for your inventory by keeping inventory at the lowest level.

As the demand for Supply Chain professionals has increased a managers who can bring profit to the organization has also increased knowing your inventory levels is the most important thing in Supply Chain.

This course will give you answers to all your question when you can fall in trouble by your wrong inventory decisions and what are the right moves for your inventory levels and tools to optimize your inventory in supply chain 

Chapters

Introduction to the Syllabus of the Course on Supply Chain : Inventory Management and Control

What is Inventory and Inventory Management

Based on stage Inventory

Based on Purpose Inventory

Why Inventory management is Important in Supply Chain?

Advantages and Disadvantage of High and Low level of Inventory in Inventory Management

Cost of inventory and its importance in Inventory Management

Hidden Cost of  Inventory in Inventory Management

Reasons to hold extra Inventory in Inventory Management

Production Inventory Management

Finished Goods Inventory

Sales ,Operation Plan and Outsourcing Inventory in Inventory Management

Forecasting Inventory level for future sales for better Inventory Management

Tools for Inventory Management and Control

More Chapters will be added every week as over team is trying hard to constant update the course as Supply Chain is changing every passing year keeping our content and our students updated on Supply Chain is our primary focus

Also a thing to once you enroll for this course you will have lifetime access to our course and update

Financial Accounting–Inventory & Merchandising Transactions

Merchandising transaction including purchase and sale of inventory, discounts, and returns. FIFO, LIFO, Average Methods

Created by Robert (Bob) Steele - CPA, CGMA, M.S. Tax, CPI

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Students: 22719, Price: $89.99

Students: 22719, Price:  Paid

We cover merchandising transactions and cost flow assumptions.

Merchandising transaction, those transaction that deal with inventory, including the purchase of inventory and the sale of inventory. We will discuss related topics including sales discounts, purchase discounts, sales return and allowances, shrinkage and the cost of goods sold calculation. We will also compare and contrast a perpetual inventory system and periodic inventory system, listing and describing the pros and cons of each, explaining when each may be most appropriate in practice.  

Inventory costs and cost flows, including what is included in the cost of inventory and how to account for inventory freight costs, inventory insurance costs, and discount. We also discuss inventory flow assumptions including specific identification, first in first out (FIFO), last in first out (LIFO), and weighted average methods. FIFO, LIFO and weighted average methods will be discussed using both a periodic inventory system and a perpetual inventory system. 

In addition to instructional video, this course will include downloadable

•    Downloadable PDF Files

•    Excel Practice Files

•    Multiple Choice Practice Questions

•    Short Calculation Practice Questions

•    Discussion Questions

The PDF files allow us to download reference information we can use offline and as a guide to help us work through the material.

Excel practice files will be preformatted so that we can focus on the adjusting process and learning some of the basics of Excel, like addition, subtraction, and cell relationships.

Multiple choice example question helps us improve our test-taking skills by reducing the information into the size and format of multiple choice questions and discussing how to approach these questions.

Short calculation questions help us reduce problems that have some calculation down to a short format that could be used in multiple choice questions.

Discussion Question will provide an opportunity to discuss these topics with the instructor and other students, a process many students find very helpful because it allows us to see the topic from different viewpoints.

Who will we be learning from?

You will be learning from somebody who has technical experience in accounting concepts and in accounting software like QuickBooks, as well as experience teaching and putting together curriculum.

You will be learning from somebody who is a:

•    CPA – Certified Public Accountant

•    CGMA – Chartered Global Management Accountant

•    Master of Science in Taxation

•    CPS – Certifies Post-Secondary Instructor

•    Curriculum Development Export

As a practicing CPA the instructor has worked with many technical accounting issues and helped work through them and discuss them with clients of all levels.

As a CPS and professor, the instructor has taught many accounting classes and worked with many students in the fields of accounting, business, and business applications.

The instructor also has a lot of experience designing courses and learning how students learn best and how to help students achieve their objectives. Experience designing technical courses has also benefit in being able to design a course in a logical fashion and deal with problems related to technical topics and the use of software like QuickBooks Pro.

Summary of what will be covered: 

  • Merchandising Transaction
  • Purchase of merchandise or inventory
  • Sale of merchandise or inventory
  • Perpetual and Periodic Inventory System
  • We will compare and contrast the perpetual and periodic inventory systems. 
  • Sales Discount & Purchase Discount
  • It is easy to get the sales discount and purchase discount confused and mixed up. We will discuss both transactions and how to record them. 
  • Inventory Shrinkage & Sales Returns. 
  • Inventory Shrinkage has do do will  loss of inventory, the problem being how to know it is lost and how to record the loss. Sales return are when inventory is returned after a sale. We will record transactions related to sales returns. 
  • Financial Statements - Merchandising Company
  • Financial statements, especially the income statement, are typically more complex for merchandising companies then service companies. 
  • Comprehensive Problems
    • We will have to comprehensive problems, on focused on financial transactions, more of a mid sized problem. The second comprehensive problem will cover the full accounting cycle for a merchandising company, the recording of financial transaction, adjusting entries, financial statements, and closing process. 
    • Inventory Tracking methods
      • Specific identification method
      • First in first out (FIFO) method
      • Last in first out (LIFO) method
      • Weighted average method
    • Inventory costs
      • Fright
      • Insurance
      • Purchase discounts
    • Periodic system verses a perpetual system. 
      • We discuss FIFO, LIFO, and weighted average under each system. 
    • Key definitions
    • Comprehensive problem

    Lean Management for Lean Six Sigma Training & Certification

    Academic accredited training and certification Lean Management ( + Manufacturing) for Lean Six Sigma. 100k+ students.

    Created by - Six Sigma Academy Amsterdam - - BKO accredited university lecturers following ASQ guidelines

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    Students: 22171, Price: $149.99

    Students: 22171, Price:  Paid

    Lean Management for Lean Six Sigma Training & Certification

    Purpose of this Lean Management (which also includes Lean Manufacturing) training and certification

    Six Sigma Academy Amsterdam was set up by a group of university lecturers/Lean Six Sigma Master black belts from Holland  to make a change in Lean Six Sigma training and certification by:

    • making the Lean Management (and Lean Manufacturing) training and certification so that we bring accredited academic level education to your home.

    • making the Lean Management (and Lean Manufacturing) training and certification affordable.

    • making the Lean Management (and Lean Manufacturing) training and certification so that it is fun and engaging. Education is not suffering.

    • making the Lean Management (and Lean Manufacturing) training so that it is highly practical. We have eliminated the non-practical parts from the Lean Six Sigma training and focus on the practical parts. We do not just open some silly book about Lean Six Sigma and read it out loud to you. We know what is used in Lean Six Sigma practice.

    So far, we have trained and certified over 100,000 students worldwide.

    Brief description of this course

    This course aims to make you Lean Management (and Lean Manufacturing) certified, after which you can continue the process to become a certified Lean Six Sigma Black Belt. There is a lot of confusion out there as to the order of the process which leads to Lean Six Sigma Black Belt which is considered to be the end station (for most) in terms of Lean Six Sigma training. If you wish to finish the entire journey, the preferred route is this:

    1. Lean Management

    2. Six Sigma White Belt

    3. Six Sigma Green Belt

    4. Six Sigma Black belt

    What is this course about?

    Lean Management (which also includes Lean Manufacturing) is a separate methodology from Six Sigma. When people introduce themselves as a Lean Six Sigma Black Belt, that means that they are certified in Lean Management and subsequently have obtained their Six Sigma white belt, Six Sigma green belt and Six Sigma black belt. How do Lean and Six Sigma relate? Lean Management is a Japanese methodology that aims to reduce ‘waste.’ Waste is defined as any activity that does not add value for the customer. Many of the Lean practices and tools are actually used in Six Sigma. Lean Management feeds Six Sigma. Lean Management will help you cut costs drastically, regardless of sector (manufacturing or services).

    What are some of the concrete things that you will learn?

    · Recognize and mitigate the 7+1 forms of waste

    · Apply 5S to improve layout

    · Apply OEE (overall equipment effectiveness) to quantify waste

    · Apply Little’s Law to understand waiting lines

    · Apply Lean visuals

    · Draw Value Stream Maps and visualize supply chain problems

    · Mitigate bottlenecks and speed up your process

    · Optimize cycle times to reduce costs

    · Use Excel to create Pareto charts to find root causes of problems

    · Use Excel to draw and interpret histograms

    · Draw and use the QFD House Of Quality to design products and services

    · Move from Push to Pull production to reduce waste

    · Implement a Just In Time (JIT) production system and minimize your inventory

    · Apply production leveling (Heijunka) and respond to customers faster

    · Apply Poka Yoke and make your products and services mistake-proof

    · Apply Single Minute Exchange of Dies (SMED) and switch production faster

    · Draw flow charts to visualize complex processes

    · Apply Jidoka principle to quickly find abnormalities

    · Improve supply chains

    So why should you enroll?

    Do not take our word for it. Simply look online and see how many job vacancies ask mastery of Lean Management and/or Six Sigma as a condition to apply. That has a reason. This methodology is valuable for companies since Lean Management helps them to cut costs drastically.

    Our teaching method is designed to offer you a smooth experience. We have designed all our courses based on these 3 principles:

    1. We keep it efficient in terms of time by using effective explanation.

    2. We keep things practical. You will not learn useless things.

    3. We keep you entertained. Education should not be punishment. Education can be fun.

    We hope to welcome you soon.

    Best regards,

    Team SSAA

    Export Import Logistics with Global Incoterms ® 2020 Rules

    April 2021 update: Learn Incoterms ® 2020 to solve the confusions in Exports/Imports, Logistics, Supply Chain & Accounts

    Created by Adarsh Amal - Masters in Shipping, Logistics & Supply Chain Management.

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    Students: 21537, Price: $19.99

    Students: 21537, Price:  Paid

    This course will help you understand INTERNATIONAL COMMERCIAL TERMS (Logistics Flow , Role of Incoterms in Logistics, Supply Chain, Transportation and Export Import, Understanding International Trade terms from scratch (no prior accounting, finance, Logistics and Supply Chain Management experience is required).

    After taking this course you will understand how to create a best deal, analyze and forecast the best set of rules for negotiation as an exporter and importer or as a freight forwarding agent to a supply chain company and make smart decisions as a Logistics and Supply Chain.

    By the end of this course you will also know how to negotiate on the task performed by an exporter and importer in managing Logistics and Supply Chain.

    By the end of this course you will also know how to Important it is to for you as a Supply Chain Manager, Logistics Manager or Export Import Company to Insure your Cargo as Risk Management is the key function.

    As Supply Chain and Logistics are the most in demand when its a Pandemic or a Catastrophe the Demand for Supply Chain Managers and Logistics managers has grown largely in last decade due to digitalization every company requires a Supply Chain or a Logistics Manager to manage their Inventory. Logistics, Supply Chain and Shipping go hand in hand.

    Lastly, I am teaching this course in a much more visual and entertaining way; I hope you enjoy the course as I always use an 'edutainment' and visualization teaching approach to make complex and Important topics like INCOTERMS simple/easy to understand with more and more pictures being used to tickle your brain and help you succeed as a Supply Chain and Logistics  Manager.

    Thanks

    How to Hire a Virtual Assistant

    A first-timer's guide to hiring a VA. Free up your time, save your sanity, and focus on what's most important.

    Created by Nick Loper - Entrepreneur, Author, Chief Side Hustler at SideHustleNation

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    Students: 20528, Price: Free

    Students: 20528, Price:  Free

    This course will guide you through the process of hiring your first virtual assistant, starting with how to determine what tasks you can outsource, where to post your job, how to narrow down the applicants, and ultimately making the hiring decision.

    Why Hire a Virtual Assistant?

    In short, to save yourself time, money, and headache.

    As a small business owner, your most precious resource is your time. After all, each minute you spend is a minute you'll never see again. A virtual assistant is an investment in reclaiming that time so you can spend your time more wisely.

    You'll start by identifying your outsourcing opportunities, the tasks that someone else can and should be doing for you. After all, you need to be working ON your business, rather than IN it.

    The Course Structure

    The course is broken up into 8 video PowerPoint segments that follow a trusted process I have used to much success in my own business. You'll be able to get through the modules quite quickly, but there is some homework involved, including:

    • Tracking how you're currently spending your time
    • Finding which tasks you can get off your plate
    • Crafting and posting an attention-getting job description
    • Narrowing down your applicant pool
    • Testing and interviewing the most promising candidates

    If you're finding yourself overwhelmed or burned out with your work, there's a light at the end of the tunnel. It just takes a short investment in time to learn the basics of hiring a VA, and some additional time to train them on your process, but the long-term benefits are huge.

    This course is more geared toward hiring a virtual team member for ongoing business support, rather than for a one-off project; though much of the content will be applicable to both scenarios.

    The Deliverables:

    By the end of the course you'll have the confidence and skills to go out into the wild and hire your first virtual assistant.

    Prepare for a new era of business growth and productivity!

    Supply Chain Fundamentals: Understanding the Basics

    Learn the Skills to be a Supply Chain Professional. Save Thousands each Month Thinking Like a Supply Chain Expert.

    Created by John Mandic - OnLine Coach and Personal Trainer

    "]

    Students: 20519, Price: $69.99

    Students: 20519, Price:  Paid

    This video course is your starting point to learn the field of Manufacturing and Supply Chain. An ingredient for an effective and efficient supply chain is gaining the knowledge and skills to take you and your organization to the next level. With this course you can strengthen your overall performance and optimize your organization's return on investment. 

    Whether you are a student wanting to learn a new field, already a Supply Chain professional needing to refresh your skills or any business professional seeking to supplement your body of knowledge, this introductory video training course is exactly what you are looking for. Unlike other courses that teach you the high level textbook theory, I will start with the basics and teach you through examples and exercises, principles which you can apply and start using immediately.

    If your goal is  APICS certification, this course covers Basics of Supply Chain Management and can assist your preparation for the exam. 

    Achieving excellence in managing a supply chain is essential for businesses to be successful. The challenge with globalization is that time and distance are added to supply chains which translates to more cost, complexity and risk. This as well becomes an opportunity. Successfully navigating the complexities and risks provides a competitive advantage and sets you and your organization well above the rest for continued growth and success.

    Your journey towards becoming a Supply Chain Expert starts here.

    Enroll now!

    Every minute you delay may actually be COSTING you or your business money...

    Logistics and Ocean Shipping in Supply Chain Management

    Learn export & import by containers, its logistics movement of inventory by Sea in logistics, supply chain & Shipping.

    Created by Adarsh Amal - Masters in Shipping, Logistics & Supply Chain Management.

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    Students: 20072, Price: $19.99

    Students: 20072, Price:  Paid

    This course is for the ones who are working in Logistics, Supply Chain, Export and Import part of Supply Chain industry this course will help you gain knowledge about Ocean Logistics Management  and multimodal transport operations in depth covering interesting topics like Container stuffing, Types of Ships for Container Logistics and Shipping, Types of Containers etc the instructor of this course has kept this course very practical no text book definitions and boring theory. As container shipping is the heart of Global trade and Logistics and Supply Chain, Learning about Ocean Logistics will help you gain insights of the container shipping and ocean Logistics industry. As 90% of the world cargo is moved by Ocean Logistics and 60% by container which speaks volume of the role of Liner shipping in Logistics and Supply Chain.

    We have tried to keep the course as simple as possible to keep the complex definitions of Logistics and Supply Chain Management simple Logistic and Supply Chain professional around the globe hold respected position in many companies such as Logistics and Supply Chain service provider, Logistics and Supply Chain department in International Export and Import companies due to evolution of modern day trade the Logistics and Supply Chain industry requires more and more skilled Logistics and Supply Chain professionals

    The device which you are using may be imported by containers that why Ocean shipping is the base of logistics and Supply Chain for your Inventory Management. So lets get started with with wonderful industry of Ocean shipping in Logistics and Supply Chain and become a asset to the National and Global Economies.

    Become a LEAN Inventory Manager in Supply Chain Management

    2021 Launched: Lean Inventory Management, Inventory Control in Supply Chain Management , Lean Manufacturing, Warehouse

    Created by Adarsh Amal - Masters in Shipping, Logistics & Supply Chain Management.

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    Students: 18550, Price: $19.99

    Students: 18550, Price:  Paid

    Lean inventory management is the calculated approach to increasing the value of a company’s inventory in supply chain management by identifying and eliminating waste left behind from manufacturing and supply chain.

    Before manufacturers started using lean inventory management, they would usually manufacture their goods based on demand planning as inventory management is determining factor in a companies supply chain management.

    However, with lean inventory, the manufacturer figures out and eliminates their excess inventory and only stores what they need in a specific time frame as this day companies don't compete again each other their supply chains compete against each other as inventory management is the most important part of supply chain. Lean inventory management should be top priority in every companies supply chain management

    the practice using lean inventory management in supply chain originated from japan. As Japanese have mastered in lean supply chain management

    it was famously adopted by Toyota motor corporation, who switched to a make to order approach and performed a continuous analysis of its production lines to help the company survive a post-war Japanese economy.

    By using the lean inventory tactic, Toyota was able to adapt to the trends in demand and the changing climate of the economy by not burdening themselves with the increased carrying costs of storing finished goods or wasting precious resources on unnecessary production.

    Course content:

    1. Introduction to lean inventory management in supply chain

    2. Waste management with lean inventory management

    3. Forecasting inventory the with lean inventory management tools in supply chain

    4. Vendor inventory management

    5. Role of Gemba walk in lean inventory management efforts

    6. The 5s's of lean for supply chain and inventory management

    7. Kanban in lean inventory management

    8. Reduce changeover in manufacturing

    9. Benefits of one piece flow in lean manufacturing and lean inventory management

    10. Error proofing to avoid waste in supply chain

    11. Standardization to lower inventory management efforts

    12.preventive maintenance for unhalted supply chain

    13. Quality is never and accident in supply chain

    14. Just in time the heart of lean inventory management in supply chain

    15. Rationalize to get best inventory management results and increase revenue

    16. Teaming up with vendors for lean inventory management

    17. Safety stock as a backup in inventory

    18. Concurrent vs sequential engineering which is better for supply chain and manufacturing

    19. Lean inventory management is a continuous effort for better supply chain

    20. Developing a lean supply chain and inventory management culture

    Logistics and Supply Chains – Fundamentals,Design,Operations

    Tactics, Tools, and Techniques for Moving Your End-to-End Global Supply Chain into the 21st Century

    Created by Operational Excellence Training - Industrial Management Courses

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    Students: 15365, Price: $129.99

    Students: 15365, Price:  Paid

    In today’s competitive marketplace, companies are under constant pressure to perform in a business environment of reduced capital, slowing growth rates, and increased shareholder demands. Now more than ever, it’s important that your organisation learns to maximise the power of its working capital by cutting costs and reducing the expenses associated with its Supply Chain Operations.

    Every organisation, whether it manufactures goods or provides services, needs a reliable flow of materials. Global logistics operations play an essential role in the commercial supply chain function, and are responsible for all aspects of material movement. In fact, wise business owners and managers are quickly realising that, rather than being an isolated operation, their supply chain occupies a unique position in linking external suppliers with customers. If you want your organisation to benefit from a more competitive position, it’s crucial that you take steps to develop and implement an effective logistics strategy as part of your supply chain integration.   

    Logistics and Supply Chain Management is a particularly fast-moving field whose ultimate goal is to delight and satisfy the customer. The methods and management strategies your business adopts for everything from procurement of goods to control of inventory will have a profound impact on costs, customer service, and your company’s overall profitability.   

    No business works in isolation, and recent developments in how companies operate in terms of integrating fresh technologies, exploiting global markets, and serving and communicating with customers are making new demands on planning and controlling the flow of materials. This course has been designed to give business owners and managers a current view of supply chain management, and an introduction to the best methods for responding to modern demands through improvements in areas like capacity, warehouse, and transportation strategies.    

    This course will teach you everything you need to know to successfully manage the end-to-end, forward and backward flow of materials and information across your supply chain. Together, we’ll examine the concepts, tactics, and applications of various logistics tools and technologies in order to promote a big-picture understanding that extends well beyond internal operations.   

    By the end of this course, you’ll have a valuable and practical skill set that will allow you to create, implement, and oversee the activities of a global supply chain involving suppliers, distributors, and customers world-wide. You’ll know how to consistently adhere to best practices, and you’ll understand the common terminology that’s used in corporate communications. By showing you how to modernise your approach to supply chain management, this course will make it possible to improve your position in the marketplace through the efficient flow of goods and materials from the supplier, to your business, to the customer – and back again.

    Disaster Recovery – IT & Business Continuity Planning (BCP)

    Business continuity planning for unforeseen disasters impacting on normal business operations within your organisation

    Created by John Courtenay - Desktop Support Engineer

    "]

    Students: 15178, Price: $19.99

    Students: 15178, Price:  Paid

    Over this course, we'll be covering the basics surrounding DR and BCP planning, as well as some different types of disasters and the best ways to mitigate against them.

    Topics on this course are as follows:

    * Overview of DR and BCP Planning

    * Mitigating against different types of disasters

    * Common issues than can occur during a DR test or real world disaster

    * Assessing the impact of a DR test or disaster on your business

    * Maintaining data protection compliance during a disaster situation

    * Implications of allowing Bring Your Own Device (BYOD)

    * Security considerations

    Also included on the course are some examples of how a DR plan would be implemented in the real world, for example having key members of staff available throughout testing and having a way to contact them quickly should a real world disaster occur.

    UIPath RPA – Tech Primer

    Increasing your tech skills increases UiPath RPA success!

    Created by Bryan Lamb - My courses will improve your life and income!

    "]

    Students: 15049, Price: $109.99

    Students: 15049, Price:  Paid

    Many of us use computers every day to accomplish business tasks, but we lack the confidence to stray beyond the specific things we've been trained to do.

    Creating automation with abc RPA tool like UIPath will definitely require you to level-up your skills so you have full command of your environment, and you can imagine better, more efficient solutions for any problem you face.

    For a human to provide the most value in an RPA environment, he or she must have a combination of business AND technical skills so they can use an RPA tool like UiPath to help automate processes across multiple system boundaries including email, documents, databases, websites, mainframes, and APIs.

    If you’ve primarily been doing manual computer work and you find technical concepts like databases, APIs, and basic programming to be intimidating... this course is for you.

    In this course I’ll provide you with technical skills and entry-level UiPath demos that will allow you to more confidently create software robots including:

    • A flowchart overview

    • Overviews of common automation targets (web, DB, API, folders & files)

    • Entry level .NET programming concepts

    • Data types & data structures, operators, control flow (if/else, loops, etc.)

    The goal of this course is to help you become more confident using your computer to create software robots with the RPA tool like UiPath.

    Customer Service Fundamentals

    An introduction to customer service and its importance in any business.

    Created by Starweaver Team - Learning | Doing | Connecting®

    "]

    Students: 15004, Price: $24.99

    Students: 15004, Price:  Paid

    There is no such thing as a job today that isn't service-focused, in the sense that everything within a company is being done in support of a customer. This course is an introduction to customer service and its importance in any business.

    This course covers the following topics:

    1. Customer Service Overview
    2. What is Customer Service?
    3. Why is it More Important Than Ever?
    4. How it Applies to Every Business
    5. Five Service Levels of Companies
    6. Key Factors
    7. Rules of Great Service
    8. Getting to High Service Levels
    9. Evaluate Yourself/Evaluate Your Company
    10. Powering a Great Service Culture
    11. Case Study: Starbucks
    12. Personal Primers
    13. Steps to Great Customer Service
    14. A Deeper Look at Managing Negative Customer Service Engagements
    15. The Review/Take-aways

    Time Management Mastery – Boost Productivity and Save Time

    Effective time management strategies

    Created by Marc Hamill - Writer and Video Producer

    "]

    Students: 14671, Price: $19.99

    Students: 14671, Price:  Paid

    There are times when tasks and priorities can seem overwhelming. Time seems to slip away and progress can be slow. With effective time management strategies, these problems can be avoided altogether.

    In this course you will learn an effective system for boosting productivity and mastering your time.

    What if you could finally master your time? You would see yourself make more, have more time with your family, and achieve more.

    By managing time effectively, you’ll experience less stress and a better sense of stability in your daily life. Thinking through the details of your day, from the places you work to the routines you implement, will provide a secure structure.

    This enables you to let go of thinking about unnecessary details in order to focus on what is truly important to you.

    These strategies will help you make the most use of your time and be the most productive.

    Outsourcing and Remote Teams – Getting Started

    A getting started guide to outsourcing online, and setting up a team of remote workers.

    Created by Adam Maddison - Outsourcing Consultant

    "]

    Students: 13987, Price: Free

    Students: 13987, Price:  Free

    This 5 part video course is a step-by-step guide in how to establish and setup a team of remote workers. This course is for anyone who can answer YES to any of the following questions:

    • Have you struggled to find a virtual assistant?
    • Desperately need to outsource some work?
    • Missing important skills needed to expand your business?
    • Have no idea how to get started?

    If so, then you need to join this FREE course.

    You will discover how to:

    • Overcome the challenges of finding, hiring and inducting overseas employees
    • Create the team culture you need to work towards success
    • Avoid the challenges of communication problems
    • Create a relationship of trust between yourself and remote workers
    • The systems you need to use to get started and effective

    Uncover all the secrets to establishing an effective remote team of outsourced workers with this 5 part video course by Adam Michael from Multiply-Yourself.

    Included in this course, is a free copy of 'How To Outsource Without Losing Your Mind'. - a 29 page getting started eBook, normally sold for $17.

    Supply Chain Planning that Delivers a Competitive Edge

    Expand your supply chain planning knowledge with an eye on the changing supply chain landscape

    Created by Kinaxis Inc. -

    "]

    Students: 12800, Price: Free

    Students: 12800, Price:  Free

    The 1960s called. They want their supply chain back.  

    Until recently, supply chain planning had not changed very much since the 1960s. Why not gain a competitive advantage over your peers, and learn how supply chain has transformed in a digital world? This informative and compact course will rapidly help you expand your supply chain planning knowledge with an eye on the changing supply chain landscape, and teach you how to employ concurrent planning and 21st century technology to modernize your supply chain. 

    You may already have some background in supply chain or plan to be a supply chain professional. This course will fortify your existing knowledge, by teaching the latest techniques and technology used by modern supply chain planners to gain a competitive advantage over their industry rivals. Together, we’ll examine how the use of concurrent planning eliminates silos and disconnects between various stages of a supply chain.  

    By the conclusion of this 30-minute course, you will be exposed to valuable lessons and examples that can bring you an immediate return on your investment, and more efficiently drive your materials through your supply chain to build your finished goods. You will be ready to revolutionize planning in supply chain for the 21st century. 

    Enroll now and gain your advantage before someone else does! 

    Customer Success | How to Understand Your Customers

    Turn Listening into Fantastic Results

    Created by Chuck Wall - Entrepreneur, Advisor, Author, and Speaker

    "]

    Students: 11629, Price: $19.99

    Students: 11629, Price:  Paid

    If you want to deliver the fantastic results your company needs in today's crazy marketplace, it’s time to start listening to your customers like never before. 

    Listening is the where you start; it's the beginning of deeper understanding.  Understanding your customers provides you with clear insight.  And this clear insight will help you solve the real problems they need to solve.  But, it’s not always easy to understand today's customers because they can be hard to figure out.  

    So you’ve got to go deeper and become an “Insight Miner.”  This course will show you how to begin.

    In this course, you are going to learn some critical pieces to the customer puzzle:

    • The three little words that will change your relationships with customers forever
    • Why you must grasp The Four Spinning Plates of business 
    • How to close the growing "experience gap" between your company and your customers
    • How the Customer Engagement Pyramid is an essential building block to success
    • What customer insight really is and isn't
    • How "Big Data" is different than "Big Insight"
    • How to create winning propositions the will turn reluctant prospects into loyal customers

    Plus, you''' get four case studies about companies that have made Customer Understanding a big part of their success (plus, one that wasn't listening and paid a steep price): 

    • Netflix
    • Sherwin Williams
    • Andre Rieu
    • Chateauform

    You've got to understand your customers now more than ever because someone, somewhere is already listening to them to try to steal them away.  There's no time to waste so get started today.

    Logistics Management: Air Cargo Import Export & Supply Chain

    4500+ Enrollment in 1 Month : Air Logistics Management, Freight Calculation,Document in logistics , Supply Chain

    Created by Adarsh Amal - Masters in Shipping, Logistics & Supply Chain Management.

    "]

    Students: 11363, Price: $19.99

    Students: 11363, Price:  Paid

    This Course will prove to be a boon to you and help you boost your supply chain and logistics management knowledge as it is a specialized course on Aviation Logistics Management as Air Logistics Management is very important if your aim is to move your cargo on urgent basis with minimum risk, As in International Trade and Shipping there are many risks involved.Its a base for inventory Movement and is ideal for Amazon FBA, Drop Shipping, Outsourcing , Retail business owners, Inventory, Logistics and Supply Chain Manager as it is prepared with focus on practical knowledge which you can use in you day to day work as the instructor himself is a Supply Chain and Logistics Management professional managing Shipping, Freight Forwarding, Surface Transport, Aviation Logistics for many exporters and importers and has a professional qualification in then Feild of Logistics Management and Supply Chain Management

    Why is Logistics Management and Supply Chain the Future ?

    The logistics and supply chain aspect is vital for any business in terms of supply of quality raw materials, efficient manufacturing process, as well as tracking, transport and storage of the finished goods. Companies implementing well-designed supply chain practices are able to meet consumer needs in a more expeditious and timely manner.

    Logistics & Supply chain digitization is the process of using the latest tech solutions together with other physical and digital assets to redesign logistics practices. This way, they can adjust better to the fast-paced, highly competitive, omni-channel business environment.

    Why is Logistics Management and Supply Chain Management a good career?

    Logistics & Supply Chain Management professionals are high in demand in various organizations in national as well as international level. Logistics & Supply Chain Management are the necessary terms of company success and customer satisfaction.

    Top job profiles:

    Project Manger

    Supply Chain /Logistics Manager

    Material Manager

    Demand Planner

    Master Production Scheduler

    Sourcing Manager

    Export Import/ Logistics/ Supply Chain Analyst

    Export Import/ Logistics/ Supply Chain Consultant

    Customer Service Manager Export Import/ Logistics/ Supply Chain

    International Logistics Manager

    Inventory Control Manager

    Logistics Engineer

    Logistics Manager

    Airports

    Logistics Business Analyst

    By the end of this you will complete understanding of the Business of Logistics Management in Supply Chain , from a day to day operational point of view.

    The Modules in this course are

    1) Introductory video to the  Aviation Logistics Management in Supply Chain & Import Export

    2)Shift of Cargo from Air Logistic to Ocean Logistics in Import Export

    3)Strengths of Aviation Logistics over other modes in Import Export

    4)History and Orgin of Aviation Logistics in International trade

    5)International Air Transport Association (IATA) in Import Export, Shipping & Logistics

    6)Types of Airlines  in Air Cargo Logistics Management and Import Export

    7)Types of Airports in Aviation Logistics Management

    8)Types of Airports and Airlines Connectivity in International Trade

    9)Aviation Connectivity in International Trade & Import Export

    10)Players in Aviation Logistics and Import Export

    11)The Role of Information Technology on Air Logistics

    12)Air freight Calculations and Types of Air Freight in Import Export & Logistics

    13)Documents in Aviation Logistics Management and International Trade

    14)Flow of Movement of cargo in aviation logistics management and Import Export

    At the end of this course the students will understand  why selecting the best mode of transport for a  said inventory is very important in Logistics Managment and when should they select Air Modes of transports and when to not

    they will learn about Freight Calculation in Air Logistics , Volume Calculation of Cargo(Inventory) , How to Save Cost in Logistics and Supply Chain Management,  The Role of Freight Forwarder cum Custom Broker in Logistics and Supply Chain, The Role of Ground Handling Agent in Air Logistics Management,  Whom and why to consult before placing an order, Selection of Transport mode in emergency or high valued cargo and Charge wise study of  Logistics chain.

    UiPath 2020. Robotic Process Automation Introduction

    Learn UiPath 2020 - the latest version of the top RPA tool. Make your life simple!

    Created by Maksym Rudnyi - Online Education from Senior Software Engineer

    "]

    Students: 10864, Price: $19.99

    Students: 10864, Price:  Paid

    Robotic Process Automation is a process to replace the human effort by bots to do repetitive and mundane tasks. The advantages of this are increased efficiency, accuracy, and higher ROI. It also frees the human resources to be used for better and more productive jobs.

    Robotic Process Automation consists of 3 major components:

    1. Robotic - An entity that is capable of being programmed by a computer for doing complex tasks is known as a Robot. In terms of RPA, this task would be to mimic human actions. We are talking about software robots, not mechanical.

    2. Process - A process is a sequence of actions/activities or steps/tasks taken in order to achieve a particular end.

    3. Automation - When a task/an activity happens automatically, i.e. without human intervention.

    Based on these terms, we can assume that Robotic Process Automation means:

    Mimicking human behavior to execute a sequence of steps/actions which leads to a meaningful end without human intervention.

    According to McKinsey Research,

    Knowledge in work automation could have an economic impact of $5-7 trillion by the year 2025. It will touch more than 230 million knowledge workers, nine percent of the global workforce

    It is estimated that up to 45 percent of the activities companies pay people to perform can be automated through RPA.

    • Routine tasks in the ‘Do’ category contribute to over 90% of the regular and repetitive work.

    • RPA is best suited for automation of routine and repetitive tasks.

    • It is best suited for Banking, Financial Services, HR operations, Supply Chain, and similar functions. They may require some cognitive work also.

    • RPA technology is not amateur as many think as some organizations feel skeptical in implementing RPA in their processes.

    • RPA is there in the market from the past 10 years and is mature. Bots have been into the processes from the last 6-7 years in applications having location-based services.

    The reason why I’m telling you that UiPath is the top tool, you should look at the following pointers:

    1. UiPath is the top tool to learn RPA and it does not require any knowledge of programming languages to use it to implement RPA.

    2. UiPath is among the leading tools in the past 4 years in terms of popularity and usability.

    3. The tool is simple to use and has a drag and drop functionality of activities (an activity is an entity that performs a specific action in an RPA solution), using which you can easily set the functionality of your Process Automation Solution.

    4. UiPath has a standard Studio version which has a trial period of 60 days.

    5. And the best part is, UiPath comes with a Community Edition which is free for lifetime and has most of the functionality of the Studio version.

    During this course, we'll use the latest version of UiPath Studio 2020 (beta). This version includes UiPath Assistant. UiPath Assistant is the center of all your attended automation needs. It is an application that allows you to view, manage, and set reminders for processes.

    If you have any questions, please don't hesitate to contact me.

    Sign up today and see how fast you can improve your seniority and create your first robot!

    UiPath RPA – Level 2

    Be a confident, job-ready UiPath RPA professional!

    Created by Bryan Lamb - My courses will improve your life and income!

    "]

    Students: 10860, Price: $119.99

    Students: 10860, Price:  Paid

    In this course, we'll take the skills you learned in the UiPath Level 1 course, add some new, advanced skills, and lace them all together with enterprise best practices. In this project-based course, we'll cover all the topics you'll need to be job-ready with UiPath RPA at any enterprise company:

    • Enterprise naming conventions

    • Source code management with TFS

    • Orchestrator queues & transactions

    • Using multiple robots in parallel to speed up work

    • The State Machine activity and robot architecture

    • Data scraping

    • Snippets & custom activities

    • The new UiPath component marketplace

    • Walk-through robots & components built by others

    My goal is to help you become a world class RPA developer, architect, or analyst faster than any other method, so you can start saving time & money at your company, and level up your career!

    Product and Service Management

    Know the Work that is Involved in Getting a Product Onto the Shelf and a Service Ready for Effective Delivery

    Created by Sorin Dumitrascu - Management trainer

    "]

    Students: 10831, Price: $89.99

    Students: 10831, Price:  Paid

    Product and service management is the process of designing, creating, and maintaining a product or service through all stages of its lifecycle. It involves a wide range of operations, marketing, and sales related activities.

    These activities encompass the entire range of product life cycle – from the conception of a new product or service idea, to its design and launch, and later through its growth, maturity, and decline stages.

    After completing this course, you will be able to:

    • match phases of the product life cycle to actions that should be taken at each phase,
    • sequence the stages of the new product development process,
    • match current best practices in new product development with their description, and
    • and match strategies used to manage existing and mature products and services with examples of the ways they are used.

    Operations aspects of product management are vital to the success of new and existing products and services. Every organization conducts product management activities, whether knowingly or unknowingly, that integrate operations, marketing, and sales functions to deliver desired products and services to customers.

    This course provides a broad overview of the product and service management functions from an operations management perspective. More specifically, it walks you through the phases of product life-cycle and stages of new product development. This course also introduces some examples of strategies for managing existing and mature products and services.

    The target of this course is anyone working in operations management or another functional area, who is looking to gain a working understanding of the operations functions in a service or manufacturing organization.

    You will have 2 hours of video lessons, and written documents, quizzes, examples and exercises, but also a small course project.

    Now, go ahead, and register. Or, if you want, try a few minutes of course preview and decide after. See you inside the course!

    Lean Six Sigma Black Belt Training and Certification

    Academic, accredited Lean Six Sigma Black Belt training and certification. 100k+ Lean Six Sigma Black Belt students.

    Created by - Six Sigma Academy Amsterdam - - BKO accredited university lecturers following ASQ guidelines

    "]

    Students: 10817, Price: $139.99

    Students: 10817, Price:  Paid

    Our aim

    When designing this BKO/BKE accredited Lean Six Sigma certification course, we aimed to:

    • Offer the same quality Lean Six Sigma training and accredited certification as in Dutch higher education;

    • Offer that Lean Six Sigma training and certification experience affordably;

    • Make this Lean Six Sigma training and certification course highly practical. Based on research in the field, we eliminated non-practical elements and focused on what you need in practice.

    • Include a lot of fun and interactive elements in the Lean Six Sigma training;

    • Provide student the feeling that the teacher is sitting next to him/her and is sharing his personal experiences instead of just narrating a bunch of slides copied from some book.

    Brief description of this course

    This ASQ aligned Lean Six Sigma Black Belt training and certification course aims to make you a certified Lean Six Sigma Black Belt, as part of the accredited certification process to become a certified Lean Six Sigma Black Belt.   

    The Lean Six Sigma (or 6 sigma) methodology has helped organizations throughout the world cut costs and improve service to their consumers by making production efficient and integrating the customers’ demand in the provided products and services. That is the essence of Lean Six Sigma.

    Lean Six Sigma knowledge is often cited as a prerequisite for applying to many job vacancies in supply chain consultancy, IT, health care, manufacturing, engineering, banking etc. Certified Lean Six Sigma Black Belt professionals earn on average 40% more than comparable non-certified professionals.    

    Lean Six Sigma proficiency is categorized in belt colors. Lean Six Sigma Black Belt holders are assumed to master the core Six Sigma techniques and are a valuable asset to organizations that strive to increase profits, reduce costs and offer consistent, customer-centered service. What will you learn?   

    Master The Application Of Lean Six Sigma Principles To Skyrocket Efficiency.     

    • Apply Lean Six Sigma statistics in Microsoft Excel (no experience required)   

    • Apply the Lean Six Sigma Kano model to better understand the customers' needs    

    • Use multiple OLS regression to quantify complex business relationships

    • Design complex experiments to optimize products/services (DOE)   

    • Calculate confidence intervals

    • Calculate the time value of financial flows

    • Use theory of constraints to optimize speed of manufacturing or services

    • Understand financial decision making with NPV

    • Use visual management to control your business and staff

    • Use innovative audit methods to control your aims

    • Use QFD (Quality function deployment) to (re)design products and services.

    • Master surveys, interviews, and observational methods such as spaghetti diagrams and eye tracking (heat maps) to measure complex data.

    • Apply FMEA to master risks.

    All the Lean Six Sigma lectures are designed and taught by Lean Six Sigma Master Black Belts who teach in Dutch Higher education and also work in practice outside the academic sector and have supervised Lean Six Sigma projects for companies like Audi, Lufthansa and the Dutch military. We hope to welcome you to our course.

    Best regards,

    Team SSAA

    Operations Management: Facilities Planning and Management

    Operations Management Training Program (Course 8 of 8)

    Created by Sorin Dumitrascu - Management trainer

    "]

    Students: 10600, Price: $49.99

    Students: 10600, Price:  Paid

    The  course on Facilities Planning and Management is part of the Operations Management Training Program which includes a number of eight sections also presented as individual courses for your convenience.

    Real estate and equipment are major corporate investments. That's one reason why facilities management is important. Acquiring, managing, and disposing of these expensive assets in the company's best interests is vital to business success.

    Facilities management encompasses financial planning, architectural and engineering services, and space management. It's integral to corporate strategy – for example, whether the strategy is to expand or contract. And it's also important because it helps create a productive and safe work environment.

    Facilities managers are responsible for satisfying the expectations of many different clients, both internal and external. They help make key decisions about location and layout of facilities to minimize disruption and cost. There are different facilities management styles available that are dependent on the size of the organization, the number of locations, and whether the organization is public or private.

    But whatever the organization, robust strategies must be developed if facilities are to be managed efficiently and effectively.

    This course addresses the basics of facilities management:

    • you'll learn about what facilities managers do and why their job is important,

    • you'll learn about the different styles of facilities management and about the process of developing a facilities management strategic plan,

    • you'll be introduced to relevant factors for choosing a business location and selecting an organizational layout, and

    • you'll learn about location and layout considerations applying specifically to service organizations.

    This course will equip you with a basic understanding of the principles of facilities management. This can help you better realize how effective facilities management can contribute to business success.

    That’s it! Now go ahead and push that “Take this course” button, and see you on the inside!

    7 FREE Must Have Tools for Great Online Customer Experience

    In just 1 hour I teach you how to add all of these awesome 100% FREE tools onto your website - Complete beginners

    Created by Daniel Trindade - Digital Marketing Expert

    "]

    Students: 10095, Price: Free

    Students: 10095, Price:  Free

    By the end of the course you will know how to add the following tools to your website:

    Live HelpdeskSupport TicketsIdeas & Feedback ForumUser Satisfaction RatingDevelopment VotingKnowledge Base / Article BankContact Form

    This course will  you how to easily integrate invaluable seamless user engagement and automation tools to your website so you can improve your customer service and save time.

    No developer knowledge required. Basically, if you can use a mouse this course is for you! I invite you to "look over my shoulder" as I build all the functionality into the website.

    Ever wondered how large organisations manage their online customer services? They receive enquiries from several routes (email, contact form, live chat, and so on):

    • How do they log everything?
    • How do they prioritise it?
    • How do they know that the enquiry has been dealt with and within x number of hours?

    This course will empower you with the tools to automate all of the above and much more...

    This type of tools were only traditionally used by large organisations but are now available to everyone for free (via freemium accounts). All the tools are cloud/SaaS/web based and are highly sophisticated.

    By the end of the course you will know how to add the following tools to your website:

    • Live Helpdesk - Lets you have live conversations with visitors on your website.
      (integrates with Skype, GTalk, Yahoo IM, MSN and AIM - your visitors chat via your website and you engage from anywhere via any of the above which you can have installed on your smartphone or any tablet, PC, etc...)
    • Support Tickets - to track and respond to customer support requests

    • Ideas & Feedback Forum - to understand the ideas users care about most. Users can post their ideas and vote on other users' ideas (integrates with Facebook page by adding an interactive "feedback" button and if you have an iPhone app, you can also integrate it on the app so users can suggest feature improvements)

    • User Satisfaction Rating - to gauge user feelings about your website
    • Development Voting - for users to vote on your future development ideas; allow you to test which ones are most popular so you can prioritise accordingly
    • Knowledge Base / Article Bank - to answer common questions and help users find the information they need when they need it
    • Contact Form - another way for users to contact you

    All of the above tools are synchronised with each other which means you can manage the information from one central admin panel.

    All of them will be customised with your corporate identity and can be installed to any type of website.

    All tools come with highly sophisticated live analytics/metrics which allow you to measure a great deal of invaluable information about your website visitors (some also integrate with Google Analytics).

    Although all that is mentioned above is included in the account, please note that the freemium account will have a few limitations (additional functionality can be added if you choose to pay).

    Don't forget the 30-day money back guarantee.

    So why wait?

    Operations Management: Management of Quality

    Operations Management Training Program (Course 7 of 8)

    Created by Sorin Dumitrascu - Management trainer

    "]

    Students: 9709, Price: $49.99

    Students: 9709, Price:  Paid

    The  course on Management of Quality is part of the Operations Management Training Program which includes a number of eight sections also presented as individual courses for your convenience.

    Quality is an essential ingredient for any successful company. A company with quality products and services takes the time to get to know its customers and their expectations. When a company stops being committed to quality, it starts losing customers. In order to meet customers' expectations, a company must make quality a key concern at every stage of operations. From production to delivery and beyond, everyone in the company must be committed to the pursuit of quality.

    Quality is a complex term. It can refer to how well a product or service meets a company's own quality standards. Or it can refer to how well a company's product or service satisfies its customers. If its customers are unhappy, a company will find it difficult to survive in the marketplace. For a quality management strategy to succeed, a company's quality standards must be aligned with its customers' quality expectations.

    There are many different quality management strategies, and these can vary from organization to organization. Some quality management concepts and practices have been simplified in this course, for training purposes. Products and services are usually associated with manufacturing and service industries respectively. However, in this course, the term "product" is often used to represent "services" as well, to avoid redundancy.

    Quality is crucial to manufacturing and service industries. All organizations need to set quality performance metrics and measure the performance of their products, services, and processes on an ongoing basis. Quality management has evolved over many years. It's based on a number of key principles, which stress the vital role of suppliers, organization leaders, and customers in any quality initiative.

    When implementing a quality management strategy, companies can use many tools, including the transformation model and Lean Six Sigma. All these tools have the same ultimate goal – delivering quality to the customer.

    This course covers many quality management principles, techniques, and tools that can be applied in service or manufacturing organizations. All employees must understand and be committed to the organization's quality management strategy. By preparing for excellence, monitoring quality, and continuously improving, an organization can become a quality leader.

    That’s it! Now go ahead and push that “Take this course” button, and see you on the inside!