Best Microsoft Teams Courses

Find the best online Microsoft Teams Courses for you. The courses are sorted based on popularity and user ratings. We do not allow paid placements in any of our rankings. We also have a separate page listing only the Free Microsoft Teams Courses.

Microsoft Excel Pivot Tables – The Beginner Course

Start analyzing data with Excel's most powerful data analysis tool, Pivot Tables. They're easier than you think!

Created by Matt Jackman - Digital Analytics and SEO Professional


Students: 151181, Price: Free

Students: 151181, Price:  Free

What's this course about

Pivot Tables are one of the most powerful features in Excel. Once you learn how to use Pivot Tables, they'll change the way you use Excel.

If you're not familiar with Pivot Tables, they're a tool that allow you to summarize large sets of information quickly and easily. You can analyze thousands of rows in a matter of seconds that could otherwise take hours trying to figure out using complex formulas.

This is an introductory Pivot Table course and gives the information you'll need to start using Pivot Tables.

Who will benefit from this course

If you're somebody that uses Excel on a regular basis to track or maintain information, you will definitely benefit from learning Pivot Tables.

You don't have to be a master of Excel formulas to take this course, but you should have a sound understanding of how to navigate around Excel before you take this course.

This would be considered an intermediate Excel course and students should understand basic mathematical calculations (e.g. addition, subtraction, multiplication and division) and formulas in Excel.

What you'll learn in this course

  • How to create a Pivot Table
  • How to summarize information in different ways using Pivot Tables

By the end of this course, you'll be able to take your own information and leverage Pivot Tables to answer questions with ease!

FREE Microsoft Dynamics 365 For Beginners (Updated for 2021)

Learn the basics to become an Expert of Microsoft Dynamics 365 (CRM) Enterprise Solution and Boost Your Career Growth.

Created by Online CRM Training (3E Consulting Private Limited) - The Best &Most Affordable Microsoft Dynamics Training Online


Students: 89230, Price: Free

Students: 89230, Price:  Free

***Updated the entire course to the latest version of Microsoft Dynamics 365 Customer Engagement (CRM)***

This Microsoft Dynamics 365 course has the highest numbers of students and positive reviews IN THE WORLD!
(Seriously, thank you so much for your Love :) )

If you are a Programmer or Business Analyst or Existing non-Microsoft Solutions Consultant or want to be a Dynamics 365 Consultant, this is the best course to start your learning journey to earn more.



"Overall, this course has been very helpful. I went from not even knowing what Microsoft CRM was to having a good basic understanding of the interface and features of the software. This course has definitely been worth doing and the instructor is great!" - Tyler Martin

"Before starting this course I never heard about Microsoft Dynamic 365 (CRM), one of my friend suggested me to just dirty your hands with MS Dynamic 365 (CRM). Actually I am coming development background so initially its look boring for me but after understanding about Dynamic 365 (CRM), I enjoyed this course very much. Looking forward to join another course. Thanks a lot Abhay. Great work." - Ram Thakkar

"As a complete beginner in this Software this has been very helpful and informative so far. Thank you!" - Aleksander Penev

"It is a very sweet lecture, despite being free. He took his time to explain every details you need to know about MS Dynamics. I am SugarCRM certified developer and willing to dive into MS Dynamics. I will Surely register for more of your courses in future. Thanks Abhay Sharma." - Aremu Habibullahi

"This was a very good course, I am just starting to use Dynamics CRM and this course was very helpful." - Orlando Sanders

"With no experiences in CRM, attending this course was really huge benefits. It guide you trough everything and I like the bonus in end of this course. I will recommended this course to anyone who would like to get into CRM." - Ahmad Hassan

"Thank you so much for creating the course. I enjoyed the learning about the CRM platform. I hope to take more courses in the future to further my career in ICT. Much appreciated" - Seraz Khan

And thousands of positive reviews...


Microsoft Dynamics 365 (CRM) is a Enterprise Business Solution by Microsoft.

It includes:

  • Microsoft Dynamics 365 For Sales to help companies improve Sales.

  • Microsoft Dynamics 365 For Customer Service to help companies improve their customer support & experience.'

  • Microsoft Dynamics 365 For Project Service Automation for managing end to end projects and

  • Microsoft Dynamics 365 For Field Service to manage Mobile workforce of the companies.

By the end of this course, you will have complete understanding of all four apps and much more... plus, this is a complete practical course.

Microsoft Dynamics 365 is one of the hottest and fastest growing business solution in the market.

The average salary of the Dynamics 365 Consultant is $85,000 - $100,000 Per Annum which will continue to grow...



Module 1: Get Started With Microsoft Dynamics 365

  • What Is Microsoft Dynamics 365?

  • Microsoft Dynamics 365 Deployment Types

  • Microsoft Dynamics 365 Sign Up Process

  • Microsoft Dynamics 365 Application Navigation

Module 2: Microsoft Dynamics 365 For Sales Overview

  • Dynamics 365 For Sales Important Terms

  • Dynamics 365 For Sales Demo

Module 3: Microsoft Dynamics 365 For Customer Service Overview

  • Dynamics 365 For Customer Service Important Terms

  • Dynamics 365 For Customer Service Demo

Module 4: Microsoft Dynamics 365 For Project Service Automation (PSA) Overview

  • Dynamics 365 For Project Service Automation Important Terms

  • Dynamics 365 For Project Service Automation Demo

Module 5: Microsoft Dynamics 365 For Field Service Overview

  • Dynamics 365 For Field Service Important Terms

  • Dynamics 365 For Field Service Demo

Module 6: Microsoft Dynamics 365 Other Important Features

  • Dynamics 365 Records And Activities Creation

  • Dynamics 365 User Creation And Security Model

  • Dynamics 365 Settings And Administration

  • Dynamics 365 Customization

  • Dynamics 365 Reporting Overview

Quick Recap :)

  • Course Quick Recap

I look forward to teaching you this amazing technology.

To Your Success,
Abhay Sharma

#1 Udemy Best-Selling Instructor for Microsoft Dynamics | Microsoft Certified Trainer (MCT)

Microsoft Teams Ultimate Course 2021

Everything you need to know about Microsoft Teams

Created by Learn Tech Plus - Web Development | Adobe | Google | Microsoft | Productivity


Students: 81752, Price: $99.99

Students: 81752, Price:  Paid


I’ve got just the course for you!

Welcome, my name is Josh Werner with Learn Tech Plus and I’ve put this course together to help people just like you quickly master Microsoft Teams...Whether you’re a beginner or experienced with Microsoft Teams!

If your goal is to become a master of Microsoft Teams, then this course is perfect for you. It will get you started on the right path and give you the knowledge and skills you need to master Microsoft Teams.


We will go step by step and cover Microsoft Teams. The goal here is to help you

A) Setup an Account free with Microsoft Teams

B) Be able to Download and Install Microsoft Teams Desktop App

Here’s what we’ll cover in the course:

01. Introduction

  001. Overview

02. Products - For Business

  002. Overview

  003. Plans and Pricing

  004. Small Business

  005. Summary

03. Business Premium Account

  006. Overview

  007. Setup Account

  008. Summary

04. Admin Center - Main Menu

  009. Overview

  010. Home

  011. Users

  012. Devices

  013. Groups

  014. Roles

  015. Resources

  016. Billing

  017. Support

  018. Settings

  019. Setup

  020. Reports

  021. Health

  022. Security

  023. Compliance

  024. Endpoint Manager

  025. Azure Active Directory

  026. Exchange

  027. SharePoint

  028. Teams

  029. Summary 

05. Teams - Web App

  030. Overview

  031. Launch Teams Web App

  032. Activity

  033. Chat

  034. Teams

  035. Calendar

  036. Files

  037. Apps

  038. Help

  039. Download Desktop App

  040. Settings

  041. Summary

06. Teams - Desktop App - Introduction

  042. Overview

07. Microsoft Teams Account

  043. Overview

  044. Setup Free Account

  045. Download Desktop App

  046. Summary

08. Activity

  047. Overview

  048. Feed

  049. My Activity

  050. Type to Filter

  051. Unread

  052. Mentions

  053. Replies

  054. Reactions

  055. Missed Call

  056. Voicemail

  057. Apps

  058. Trending

  059. Summary

09. Chat

  060. Overview

  061. Type to Filter

  062. Type a New Message

  063. Format

  064. Set Delivery Options

  065. Attach

  066. Emoji

  067. Giphy

  068. Stickers

  069. Praise

  070. Messaging Extensions

  071. Summary

10. Teams

  072. Overview

  073. Invite People

  074. Join or Create A Team

  075. Posts

  076. Files

  077. Wiki

  078. Add A Tab

  079. Open People Panel

  080. Channel Notifications

  081. Pin

  082. Manage Channel

  083. Get Link To Channel

  084. Add More People

  085. Create More Channels

  086. Open The FAQ

  087. Summary

11. Files

  088. Overview


  090. Cloud Storage

  091. Add Cloud Storage

  092. Summary

12. Apps

  093. Overview

  094. All

  095. Personal Apps

  096. Bots

  097. Tabs

  098. Connectors

  099. Messaging

  100. Top Picks

  101. Analytics and BI

  102. Developer and IT

  103. Education

  104. Human Resources

  105. Productivity

  106. Project Management

  107. Sales and Support

  108. Social and Fun

  109. Upload a Custom App

  110. Summary

13. Help

  111. Overview

  112. Topics

  113. Training

  114. What's New

  115. Suggest a Feature

  116. Give Feedback

  117. Summary

14. Conclusion

  118. Summary

I’d love to see you inside and help you learn and master Microsoft Teams!

Mastering Microsoft Teams (2020)

Become an expert at using Microsoft Teams to chat, collaborate, and get things done

Created by Chip Reaves - Bigger Brains


Students: 37555, Price: $39.99

Students: 37555, Price:  Paid

Become an expert at using Microsoft Teams to chat, collaborate, and get things done

The ability for teams to work together productively is perhaps the most important function in any business, and it’s the central focus of the Microsoft Teams application.

From file sharing and co-editing to video calls, persistent chat, screen sharing, and more, learn how Microsoft Teams gives you the tools to stay in touch and get work done with your colleagues and partners.

Updated for 2020, this course includes new and updated material, including Private Channels, Live Meetings, Shifts, Whiteboard, and Calls. We also discuss best practices for getting the most from your Microsoft Teams.

While it’s simple to use, Teams has a tremendous set of features to offer any team, and in this course we’ll cover it all—from getting started to adding external users and third-party connectors.

Introduction to Microsoft Excel 2010

Learn the basics of using Microsoft Excel 2010

Created by Simon Sez IT - 490,000+ Students | Wordwide Use 180 Countries |150+ Courses


Students: 34335, Price: Free

Students: 34335, Price:  Free

During this introductory course on using Microsoft Excel 2010, we'll teach the basics of using Microsoft Excel 2010.

Your professional instructor will talk you through Excel 2010's features, starting with the basics, from creating files to editing existing documents. You'll start with creating a new workbook and entering text and numbers, moving onto saving and printing your documents.

The course is designed for individuals and office professionals who need to learn the basics of Microsoft Excel 2010.

Microsoft Word 2016 Learn to Become a Master

An easy way to learn Office Automation Tool

Created by Mehmood Shaikh - Web Developer & Udemy Instructor


Students: 26814, Price: Free

Students: 26814, Price:  Free

This video tutorial series is a complete solution for Microsoft Word 2016, design for all types of users includes concepts from Beginner level, Intermediate level and expert level. We have covered almost all the topics of M S Word 2016. An in depth analysis and discussion is provided on each and every topic of M S Word 2016 starting from beginning to end.

Practical Python – Part 4

This gonna be so much fun

Created by Szabó Dániel Ernő - DevOps Engineer


Students: 13677, Price: Free

Students: 13677, Price:  Free

This is the part 4 which means there are other parts out there to be discovered. Here I continue my journey into the pythonista life, give you new solutions to new problems. There is a lot more on the plate this time too.

You want to take your career to the next level? You want to get acknowledgement from your boss, and colleagues? This course is just for you.

If you want you can also check out my youtube channel.

Up and Running with Microsoft Teams

Learn how to use Microsoft Teams

Created by BrainTree Learning - Business Training


Students: 9867, Price: $19.99

Students: 9867, Price:  Paid

Microsoft Teams is the hub for team collaboration in Office 365 that integrates the people, content, and tools your team needs to be more engaged and effective. It is the ultimate messaging app for your organization—a workspace for real-time collaboration and communication, meetings, file and app sharing.

In this course, we'll go over everything you need to know about using Microsoft Teams, starting with how to set up teams and join existing teams. We'll covers how to organize teams and engage in conversations.

We'll also show you how to share files with colleagues and initiate video and audio meetings on Teams. In addition, learn how to add extra functionality using apps, bots, and connectors; customize user and administrator settings; and work with the Microsoft Teams mobile app.

MicroSoft Teams Masterclass: Connect With MS Teams

ATTENTION SOLOPRENEURS: In 60 Minutes You'll Be Using Microsoft Teams To Manage Your Solo and Joint Projects Like A Pro!

Created by Ed Rubuliak - Agile Transformation Specialist


Students: 7889, Price: $39.99

Students: 7889, Price:  Paid

Welcome to the Microsoft Teams Masterclass!

ATTENTION SOLOPRENEURS: Are You Ready to Collaborate and Manage Projects Efficiently?

"You Can Now “Go Live and Collaborate” Using the One Of The Largest and Most Recognized Information Sharing Platforms " in the world!

Would you like to learn how to do this? And would you like to know how you can earn thousands of dollars in sales from this Platform? If you answered “Yes”, then this course is for you!

"In Sixty Minutes You'll Be Using Microsoft Teams To Manage Your Solo and Joint Projects Like A Pro"

In this Course, You’ll Use the Free Version of Microsoft Teams To Manage and Collaborate On Projects of All Shapes and Sizes

Why should you take this masterclass?

Because you learn everything you need to know to be an expert, and you do that in an hour. Here is why:

1. It Is More Than Just Chat: You can use the chat window in Teams to have quick conversations with your colleagues. But there’s so much more to it. Need to share a file? Just attach it in the chat. Then simply call or video call your colleague to discuss the file straight from the window. Or schedule a meeting without leaving the chat. Chat’s integration with other Microsoft products like OneNote and Office means no more switching between apps throughout your conversation. It’s all right there in the chat.

2. Before, During, And After Meetings: Getting everything ready for meetings can be a challenge. The agenda is in one email, agreed actions in another. And where’s the thing you were supposed to review before the call? Meetings in Teams make that experience so much easier. As soon as you create the meeting, you can start chatting with the participants about the agenda, share the files that you need them to review, and keep track of the meeting notes and to-dos. You can even check who those unknown people are that have been invited. Then, the recording of the call is immediately available in the same tab, so if you missed the meeting, you don’t need to hunt for the recording. It’s right there, with the meeting notes and agreed actions.

3. Fewer Emails: Drowning in your emails becomes a thing of the past. As conversations are now held in a structural way in your Teams, you no longer have all the email-upon-email responses, often sent as a Reply All. And if somebody needs to send you a file, or ask you a one-liner question? That’s what Chat’s for!

4. Improved collaboration and communication: Thanks to the tight integration with Office 365, you don’t need to switch apps when you need to collaborate on a document. You can create the Word, Excel, or PowerPoint document in Teams, immediately share it with your coworkers, and then co-author it within a blink of an eye. No more sending out different versions through email and the resulting version confusion. You can add comments and to-dos, and chat with your coworkers to discuss the document right there.

5. Stay connected, anytime, anywhere: While on the move, we need to stay connected, be reachable, and have access to all your resources. With the Teams phone app, you have immediate access to all your apps and documents. You can easily respond to chat and conversations, join meetings with one click and continue to collaborate. So even on the move, you are kept completely in the loop.

Hopefully, your business has learned to embrace Microsoft Teams. MS Teams enables you to communicate with your team, clients, vendors, and prospects. You can hold virtual meetings, share files, and collaborate on projects in real-time. Teams have several major benefits for businesses both large and small.

Our Course teaches all of these things:

What exactly are you going to gain from this masterclass?

Our masterclass starts out by teaching you the basics of Microsoft Teams. You will learn, through a series of over-the-shoulder step-by-step video courses, the following:

  • Microsoft Teams Overview

  • The Teams Interface

  • Attaching the Mobile Application

  • Inviting Team Members

  • Starting a Channel within a Team

  • Meet Now Within a Channel Within Teams

  • Using the Channel Wiki Within A Team

  • Adding Microsoft Word

  • Additional Considerations of Word

  • Adding Microsoft Excel

  • Adding Microsoft Powerpoint

  • Adding Microsoft One Note

  • Dictation

  • Document Sharing

  • One Drive

  • Channel Settings

  • Top Level Channel Settings

  • The Website Tab

  • Conclusion of Basic Teams Course

Now, if you’re like most people, you’re going to be super excited about what you’re about to learn about real-life marketing strategies.

But, it’s possible that you also may be like most people in that the “techy” stuff slows you down.

In fact, it makes some people give up altogether.

But don’t worry, I’ve got you covered

I recorded a “hands-on”, over the shoulder, step by step video course showing you all of the technical tricks that you’ll need to know to bring the strategies out of the classroom and into your business.

Here they are:

• Three Multi-Step Processes

• First…The Project Management Process

• Solo Projects

• Including External Participants

• Second…The Teams Live Meeting Process

• The Purchase

• The Account Set Up

• The Live Meeting

• Third…The Zoom and Go To Meeting Process

• The Internal Meeting

• Connecting Your Autoresponder seamlessly

At the end of this course, you will have all the knowledge and understanding to begin working with this amazing platform

While other courses leave you confused and only give you a glimpse of how to set up Microsoft Teams, this is an A-Z guide - the complete course on Microsoft Teams.

Microsoft Teams: Teams Essentials for the workplace

Microsoft Teams Fundamentals and Essentials Teams Crash Course | Office 365 Teams for Business; Microsoft Teams Course

Created by Mauricio Rubio - Agile Guru & Founder of AgileKB | AgileLee & Ureducation - Serial entrepreneur, techie, life hacker, expert PM & MBA


Students: 6623, Price: $99.99

Students: 6623, Price:  Paid

[EXCLUSIVE] Double Degree, Badges & Community. Upon completing this course you will receive 2 Certificates of Completion, a Microsoft Teams Certified Digital Badge you can add to your CV, LinkedIn Profile or any other online profile & access to the most dynamic Agile Community in the world.

This Microsoft Teams course will help you get you up and running quickly with Microsoft Teams. Think of it as a Teams fundamentals and essentials crash course for the workplace.

As part of the Office 365 suite of applications, Microsoft Teams is one of the most important and widely used Microsoft productivity apps in businesses around the world. It is also Microsoft's fastest growing application and has even surpassed the likes of Slack (another widely used business productivity application).

At the workplace, I use Microsoft Teams on a daily basis, multiple times a day every single day. And that's not a coincidence. Teams is just intuitive, modern, easy to use and a perfect fit for the interactions we have with people at the office.

Microsoft Teams allows you to communicate, collaborate, share files, work on files concurrently, make business decisions, solve business problems, manage your tasks and projects and more, a lot more.

The sky is the limit when it comes to Microsoft Teams. It's just that powerful, trust me. But beyond that, allow me to show you why it's so powerful and fun to use. And why so many businesses and people use it. 

Teams is the hub for teamwork within Office 365. Teams fulfills the collaboration and communication needs of a diverse workforce, including chat, meetings, voice, and video. The look and feel of these functions is modern, intuitive, fast and fluid, has low-overhead, and is instantly familiar since it doesn't differ too much from other applications employees use in the modern world outside the office.

Teams integrates with all the apps you already use at the workplace. Teams integrates with Word, Excel, PowerPoint, OneNote, SharePoint, Planner, Stream and even Power BI, so employees have the information and tools they need available at their fingertips. Team members can also include other apps and services in their workspaces, for the team and organization.

Teams allows the ability to customize workspaces with tabs, connectors, and bots. For the developer community at Microsoft and elsewhere, Teams has an extensible platform for building apps that takes functionality further and allows teams to reach their goals and objectives.

Teams offers a complete and modern meeting experience. Prior to starting a meeting, team members can review conversations; during a meeting, teams can share content and use audio conferencing and video. Teams supports private and group meeting capabilities, scheduling capabilities, and free/busy calendar availability.

Teams has integrated security. Teams comes with the enterprise-grade security integrated with the Office 365 Security and Compliance Center and Azure Active Directory. It fits neatly into your primary solution for identity and access management, and allows you to maintain control over our data and environment.

Teams, in combination with Office 365, creates a hub for modern collaboration and effective teamwork. It empowers employees to engage with the business and each through a diverse set of channels, providing higher productivity and velocity in communication.

MS-700 Managing Microsoft Teams Training & Lab Simulations

Microsoft Teams Teamwork Administrator Associate certification course and MS-700 exam preparation. Simulations included!

Created by John Christopher - IT Engineer and Trainer for 20+ Years in the industry


Students: 6307, Price: $39.99

Students: 6307, Price:  Paid

We really hope you'll agree, this training is way more then the average course on Udemy!

Have access to the following:

  • Training from an instructor of over 20 years who has helped thousands on their certification journey

  • Lecture that explains the concepts in an easy to learn method for someone that is just starting out with this material

  • Instructor led hands on that can be followed even if you have little to no experience



  • Welcome to the course

  • Using Assignments in the course

  • Understanding the Microsoft Environment

  • A Foundation of Active Directory Domains

  • A Foundation of RAS, DMZ, and Virtualization

  • A Foundation of the Microsoft Cloud Services

  • Creating a free Microsoft 365 Azure AD Account

  • Introduction to Microsoft Teams

Administration in Microsoft 365 for Teams

  • Administration with the Azure Portal

  • Administration with the Microsoft 365 Portal

  • Understanding Groups for Teams Administration

  • PowerShell Foundations

  • Connecting PowerShell to the Microsoft Cloud Services for Teams Administration

Managing a Team

  • Creating a Team

  • Team creation using the Teams Admin Center

  • Creating Teams with PowerShell

  • Creating a Team from an existing Office 365 Group

  • Upgrading an existing resource to a Team

  • Managing Privacy Levels and Org-Wide Teams

Managing Membership in a Team

  • Managing Users in a Team

  • Using PowerShell to add Team members

  • Configuring Dynamic Membership

  • Access Reviews for Team Members

Implement governance and lifecycle management for Microsoft Teams

  • Using an existing Team as a Team Template

  • Creating Teams from a Team Template

  • Understanding Office 365 Group Naming Policies

  • Setting up policies for Office 365 Groups creation

  • Managing Group Expiration Policies

  • Configuring Office 365 Groups for Microsoft Teams classifications

  • Archiving Restoring and Deleting a Team

  • Deleting a Team using PowerShell

Configuring and Managing Guest Access

  • Configuring meeting, messaging, and calling options for guests

  • Configuring guest access from Azure AD portal

  • Configuring guest access for Microsoft 365 groups

  • Configuring SharePoint settings for Guest Access

  • Configuring guest permissions for a team

  • Configuring guest users for Microsoft Teams

  • Removing Guests

  • Managing Azure AD access reviews for guests

Managing Chat and Collaboration Experiences

  • Configuring Messaging Policies

  • Managing External Access

  • Managing Channels for a Team

  • Managing Private Channel Creation Policies

  • Managing Email Integration

  • Configuring External Access for SharePoint and OneDrive for Business

  • Managing Cloud File Storage Options for Collaboration

Managing Meeting Experiences

  • Configuring Meeting Settings

  • Create and Manage Meeting Policies

  • Configuring Settings for Live Events

  • Create and Manage Policies for Live Events

  • Configuring Conference Bridge Settings

Managing Security and Compliance

  • Understanding Role Based Administration

  • Assigning Microsoft Teams Admin roles

  • Understanding Sensitivity Labels using Azure Information Protection (AIP)

  • Publishing Sensitivity Labels

  • Configuring Retention Labels and Policies in Microsoft 365 for use with Teams

  • Enabling Sensitivity Policy support and creating a policy for use in Teams

  • Working with Security Compliance Alerts and Content Search

  • Understanding the Information Barrier Policy

  • How to utilize the Information Barrier Policy

  • Security Reports

Planning and Configuring Network Settings for Microsoft Teams

  • Planning for Successful Network Deployment involving Teams

  • Using Network Planner to calculate bandwidth capacity for voice, video, meetings and live events

  • Assessing Network Readiness using the Network Testing Companion

  • Understanding QoS for Teams

  • Configuring QoS Port Settings in Teams Admin Center

Managing Phone Numbers

  • PSTN Connectivity Solutions

  • Phone Numbers

  • Phone Numbers in the Teams Admin Center

  • Emergency Addresses and Dynamic Emergency Calling

  • Emergency Addresses in the Teams Admin Center

Manage Phone System

  • Understanding Resource Accounts

  • Creating Resource Accounts

  • Call Queue Configuration

  • Auto Attendant Configuration

  • Understanding Call Park and Calling Policies

  • Managing Call Park Policies

  • Managing Calling Policies

  • Managing Caller ID Policies

  • The Direct Routing Health Dashboard

Deploying and Managing Microsoft Teams Endpoints

  • Deployment Options for Teams clients including Windows, MacOS, Linux, Web and Mobile

  • VDI (Virtual Desktop) Support for Teams

  • Understanding Team Rooms

  • Creating Teams Rooms Resource Account and Managing Teams Devices

  • Additional Components and Concepts for Teams Rooms

Upgrading from Skype for Business to Microsoft Teams

  • Choosing an appropriate upgrade path and co-existence mode

  • Notifying Users of the upgrade through Teams Admin Center

  • Understanding Meeting Migrations

  • Using PowerShell to troubleshoot Meeting Migrations

Implementing Policies for Microsoft Teams Apps

  • Understanding App Permission Policies

  • Creating and Managing App Permission Policies

  • Understanding App Setup Policies

  • Creating and Managing App Setup Policies

Monitoring and Analyzing Service Usage

  • Microsoft Teams Usage Reports

  • Microsoft 365 Usage Reports

  • Call Quality Dashboard (CQD) and Power BI Templates

  • Understanding Call Analytics

  • Viewing Call Analytics

Microsoft Teams: Discover How To Collaborate Online For Work

Microsoft Teams allows you to work remotely. Teams, Channels, Conversations, Chat, Calendar, Planner and more!

Created by Ermin Dedic - All Things Data.


Students: 3830, Price: $89.99

Students: 3830, Price:  Paid

Course Published April 30th, 2020.

As mentioned in prerequisites, 'Microsoft 365 Business Essentials or higher' is needed if you want to follow along with me.

'Microsoft Teams; Discover How To Collaborate Online For Work' is a walk-through of Microsoft Teams that considers best practices and offers practical advice.

Establishing a reliable and effective way of communicating and collaborating online has never been more important.

Main Sections in Course:

Teams, Channels and Conversations - The base of Teams

Beyond Teams/Channels - The other components that make up Teams (Chat, Calendar, Apps, etc)

Microsoft Planner - a visual way to organize teamwork

Troubleshooting - Common problems addressed

If you don't want to be left without options if you are not able to run your business affairs without stepping inside the physical location of your business. As an employee, you also want to be prepared to work from home.

I want to show you how you can use Ms Teams no matter what your situation.

We start from the fundamentals and work our way up. This is an organized approach to follow so you can begin to work with Teams immediately.

Teams will allow you to collaborate at a high-level even when you can't or don't see your colleagues in-person.

Please register for our course today and get your company organized to work productively and efficiently remotely.

Buying the course is risk free! Should you not enjoy the course for any reason, Udemy offers a 30-day money back guarantee.

Microsoft 365 Teams

Get a comprehensive overview of Teams, part of Microsoft 365.

Created by Intellezy Trainers - Computer Training Specialists


Students: 2805, Price: $29.99

Students: 2805, Price:  Paid

Teams is the hub for teamwork in Microsoft 365, providing a centralized workspace for teams to communicate and collaborate. It features persistent and threaded chats, file sharing, and the ability to hold meetings. Students will learn to create teams, add users, manage a team, start a team conversation, reply to a conversation, and add files. In addition, students will explore channels, create new channels, create and share files, work with meetings, schedule team meetings, integrate with SharePoint, add tabs to keep files, notes and apps available, and connectors to access content and get updates.

*Updated December 2020

This IAAP-certified counts for 1.5 recertification points for the CAP certification under the Technology and Information Distribution content area.

Email with proof of completion of the course to obtain your certificate.

Microsoft Teams and OneNote Essentials for Educators

Learn Microsoft Teams, Microsoft Forms, Microsoft OneNote, MS Whiteboard to curate content and distribute to learners

Created by Muhammad Umar Afzal - MIE Trainer, MIE Expert, Google Certified Trainer


Students: 2727, Price: $89.99

Students: 2727, Price:  Paid

  • You will learn how to create classes in Microsoft Teams

  • Creating an assignment in MS Teams

  • Creating a Quiz using Microsoft Forms

  • Distributing, grading and exporting of grades in Excel

  • How to set up Class Notebook in Microsoft OneNote

  • Distribution of content using Microsoft OneNote

  • How to use Immersive Reader option in Microsoft OneNote

  • How to use Math option in Microsoft OneNote

  • Process of integration of simulations/interactive materials in Microsoft OneNote

  • How to use Microsoft Whiteboard

  • Will be able to help you to start remote learning sessions

Be A Smart Remote Worker

Essentials of Remote Working

Created by MKCL India - Creating a Knowledge Lit World


Students: 2636, Price: Free

Students: 2636, Price:  Free

Remote work is a working style that allows professionals to work outside of a traditional office environment. It is also called as Working From Home.

In this course, you will learn about Remote Working, how it's different from office working, and how it helps to work with global teams. During Remote working various challenges are faced by workers like Connecting with peers, Collaborating with Team Members,  Accounting of tasks, Troubleshooting of IT issue, File Sharing, etc. 

By completing this course you will get smart solutions for all these problems.

You will also get to know about some Best Practices which will help you to become a Smart Remote Worker.

Buncee Essentials 101: Features and Use Cases

The Educator's Guide to Buncee in the Classroom

Created by Buncee Team - Unlock the power of creativity


Students: 2461, Price: Free

Students: 2461, Price:  Free

Buncee is an award-winning, all-in-one content creation tool for students, teachers and administrators. In this introductory course, educators will learn how to navigate and use all of the features accessible to them in the Buncee platform.

By the end of this course, educators will have gained a comprehensive understanding of all of the essential Buncee features available to them, as well as their benefits and applications.

Simplify Collaboration and Workflows with Microsoft Teams

Get ready to discover Microsoft Teams as your central place to get things done within Office 365

Created by SONIC Performance Support - E-Learning Experts - Training Company


Students: 1770, Price: $19.99

Students: 1770, Price:  Paid

Microsoft Teams is the central place for teamwork in Office 365.

Privately, you may already be using chat based applications such as WhatsApp or Facebook Messenger, to communicate via short text messages. Microsoft Teams now brings this approach to Office 365 and you'll be surprised with how many benefits it brings! In Microsoft Teams, you can chat within and across teams, conduct online meetings, and collaborate on files.

Many companies are using Microsoft Teams to organize collaboration internally and with external people in a new way, as existing structures reach their limits and cloud technology offers new opportunities. This requires all team members to understand how Microsoft teams work and how it can best be used - which is easily achieved with this training!

Microsoft MS-700 Certification: Managing Teams

Learn all about administering Microsoft Teams with this course!

Created by Skylines Academy - Educate.Enable.Empower


Students: 1756, Price: $49.99

Students: 1756, Price:  Paid

Hero Header:

Microsoft MS-700 Certification Course: Managing Teams

Become skilled in Microsoft Teams and ace the MS-700 exam!

Welcome to this Skylines Academy MS-700 course!

This course will help you study for and pass the MS-700 exam by Microsoft, which will earn you the coveted Microsoft 365 Certified: Teams Administrator Associate badge:

This course has over 4.5 hours of on-demand content and follows the Microsoft Skills Measured curriculum. David Hood, Instructor at Skylines Academy and Senior Technical Account Manager at Microsoft will lead you through this course. David is also the author and instructor of the MS-100 and MS-101 courses for Skylines Academy and has received an impressive average rating of 4.7 stars from thousands of students!

Student Reviews for the Instructor David Hood:

“Very, very good instructor. I am a non-native English speaker but I could clearly understand David and the course concepts. Many thanks and I will of course recommend SKYLINES ACADEMY to friends and colleagues.”

“This course is extremely awesome, for both ideas and practical demonstrations. I really love the contents and the instructor.”

“David Hood is another great instructor from the Skylines Academy team – great content and I passed the MS-100 exam. Now on to the MS-101 course by David Hood!”

Course Description:

With more and more professionals working from home, it has become imperative that organizations learn how to properly administer Microsoft Teams to remote workers. This course is the perfect place to learn all about Microsoft Teams so you can run your Teams environment like a pro while making sure all security measures are in place.

During your journey, Skylines Academy will lead you through a series of sections, modules, and demos to prepare you for taking, and ultimately passing, the MS-700 exam.

During this course, you will learn how to:

  • Plan and Configure a Microsoft Teams Environment:

    • Upgrade from Skype for Business to Microsoft Teams

    • Plan and Configure Network Settings for Microsoft Teams

    • Implement Governance and Lifecycle Management for Microsoft Teams

    • Configure and Manage Guest Access

    • Manage Security and Compliance

    • Deploy and Manage Microsoft Teams Endpoints

    • Monitor and Analyze Service Usage

    • Manage Chat and Collaboration Experiences

  • Manage Chat, Calling, and Meetings

    • Manage Meeting Experiences

    • Manage Phone Numbers

    • Manage Phone Systems

  • Manage Teams and App Policies

    • Manage a Team

    • Manage Members in a Team

    • Implement Policies for Microsoft Teams Apps

Lectures will educate you on the fundamental terms and principles of the Microsoft Teams platform and demos will enable you with a hands-on experience using scenarios to empower you in the real world.


  • We highly recommend that you sign up for a Microsoft 365 subscription for a more hands-on experience. If you don’t already have one, Microsoft offers a subscription for as low as $6.99 per month.

  • You can also access Teams via a free version offered by Microsoft.

  • Previous fundamental knowledge of Teams and other M365 services is recommended. If you do not have any prior experience with Teams, we recommend viewing the MS-900 M365 Fundamentals course.

  • Drive to learn about Teams!

Welcome to the Skylines Academy MS-700 course! We’re happy you’re joining us!

Microsoft Teams Training – Basic Fundamentals

Getting the best out of your Microsoft Teams usage

Created by Tita Atang - Microsoft Technology Consultant


Students: 1039, Price: $19.99

Students: 1039, Price:  Paid

This course is aimed at complete beginners. I will go through all the various functional features that Microsoft Teams has to offer. Each lesson will not only demonstrate the functionality but I will also talk about a typical use case scenario where it can be applied. This way you  leave each lesson not only empowered about a functional feature in MS Teams but also when it's best for you to apply it in your work environment.

Exam MS-700: Managing Microsoft Teams Questions & Answers

94 EXACT questions that you can expect on the day you'll be passing the latest Exam MS-700: Managing Microsoft Teams!

Created by Marjan Jordanovski - Teams Administrator Associate


Students: 1023, Price: $24.99

Students: 1023, Price:  Paid

Preparing for Exam MS-700: Managing Microsoft Teams? Great, I'm here to help you pass it EASILY!

I collected 94 questions that most frequently appeared on latest Exam MS-700: Managing Microsoft.

For every question, I provided exactly the same possible answers that you'll have on the real exam, and the correct answer(s). Also I added explanation on why that answer is correct, and this is for those who want to learn more. Explanation is either textual, or link to the relevant page on which you can see why that particular answer is correct, or both.

I collected these questions while I was preparing myself for Exam MS-700: Managing Microsoft Teams. Literally I only knew answers to these, and I passed from the first try.

Here are some of my experiences from when I took the exam:

  • On Exam MS-700: Managing Microsoft Teams, there were 48 questions

  • I had 3 hours to finish (finished in 1.5 hours)

  • I needed 700 points to pass (had 843)

  • Exam costs $165 USD (September 2020.), but price may vary if you are not from the USA.

  • I had yes/no questions, single choice, multiple choice and scenario questions (exactly the same ones as I'm giving you in this course)

At the end of the course, you'll have two MS-700 practice tests to check your knowledge!

Teaching Online with Microsoft Teams: Quick Start Guide

Tried and tested methods - what works well and what to avoid

Created by Laura Nicholson - Lecturer and Course Designer


Students: 477, Price: $19.99

Students: 477, Price:  Paid

There are multiple courses on how to use Microsoft Teams, but what about how to teach with Teams? Knowledge of learning theories, strategies, activities, engagement and safeguarding all need careful consideration when adapting Teams from its original use as a business platform and applying it in an educational environment.

Do you want to know how to set up your class and keep your Teams page private from students until you are ready to share? Do you want to know the pros and cons of different PowerPoint delivery methods? Do you want to know how to set up Class Notebook and get some suggestions on how to set up activities for students using the collaboration area and teacher only space? How about some ideas on how to differentiate using the files tab, or using some free tech tools to vary your delivery? Are you worried about the lack of privacy when using Microsoft Forms and want to know a quick and easy solution to hide results from students? If you want to know any of this then just click to join and in just a few hours you will feel like a pro when it comes to teaching online.

In this course, I’ll share all my experiences with you in relation to teaching with Teams, in the hope that you can then avoid some of the many pitfalls I fell into when I first started out using Teams. I take traditional teaching activities and show how they can be applied in an online environment, with the hope to inspire and reassure anyone using Teams to teach online. There really is so much more to Teams than meets the eye, so come and join me and take a look!

Microsoft Teams for Beginners – Comprehensive Teams Course

Supercharge your business productivity and master Microsoft Teams with Microsoft experts Simon Sez IT

Created by Simon Sez IT - 490,000+ Students | Wordwide Use 180 Countries |150+ Courses


Students: 421, Price: $74.99

Students: 421, Price:  Paid

**Updated 2021 - New MS Teams Features Added**

Microsoft Teams is quickly becoming the go-to way for businesses to communicate. In this comprehensive Microsoft Teams Course, we teach you and your team everything you need to know about getting started with and using this business-essential software.

There is so much more to Microsoft Teams than you might think. Use it the right way and watch productivity across your business soar! In this Microsoft Teams online course, we assume you are brand-new to Teams and start at the very beginning.

Note: This Microsoft Teams course is suitable for online and desktop users of Teams.

In this course you will learn:

  • How to access, download and set up Teams

  • How to create your first team and manage members and channels

  • All about posting and receiving public and private messages

  • How to do user announcements, tags, and message extensions

  • How to schedule an audio or video call

  • How to use the audio and video calling options including recording calls

  • How to use the meeting notes function

  • How to create a wiki

  • All about using apps, bots, and connectors

  • How to adjust admin and user settings

  • How to use Teams on your mobile device

Updated 2021

Microsoft Teams just keeps getting better! Learn to use the latest MS Teams functionality with our course updates. Now available:

  • Out of Office settings in Teams

  • Notification and Lobby settings in Teams

  • Attendee microphone settings in Teams

  • Integrating Teams with Outlook

  • Meet now or later and meeting recap

  • Grid View and History View in Teams

  • Together mode in MS Teams

  • Background effects in Teams

  • Publishing task lists in Teams

This course includes:

  1. 4+ hours of video tutorials

  2. 50+ bite-sized, individual video lectures

  3. Certificate of completion

Why Trust Simon Sez IT?

We’ve been teaching people how to get better at Microsoft Office for over ten years.

Here’s what our students are saying…

"I was already using Teams as part of my daily work but I was curious to discover all the potential of the tool via this course and I was not disappointed. The course is well structured and the explanations are very clear. I could certainly recommend it not only for beginners but also for people like me that would like to improve their knowledge of the tool."

- Edelmiro

"Pleasantly surprised with the quality of this course. It's packed with information, and well organized into bite-size modules. The explanations are clear, and the instructors supply detailed real-world examples as illustrations. Highly recommended if you're looking to brush up your MS Office knowledge, or push it to the next level."

"This Course right of the bat is excellent, I can tell that she has great expertise on the topic but knows how to teach well just the same. Just in the first few modules, I have been able to take in so much information. The best part is that she teaches as if you don't know anything which is the best way for anyone to learn or refresh. "

- Kamel Selico

"So far, this class is great; it is exactly the speed I need. I like that I can pause the video and try something or go back and watch it again if I missed something. So much better than the 8-hour classes where the instructor breezes through everything in a whirlwind! "
Christy Sobczak

Beginners Guide Microsoft Teams for Office 365 | IT Support

Microsoft Teams - IT Support

Created by Duale Adan - IT Expert Instructor


Students: 311, Price: $19.99

Students: 311, Price:  Paid

In this foundational Microsoft skills training, Duale prepares technical and non-technical professionals to learn about Teams.

Microsoft Teams is the tool that pulls together Outlook, OneDrive, Word, Excel, and Sharepoint to become a collaboration for teamwork. Using Teams, you’ll get fewer emails, encourage instant communication among members, and participate all your other Office 365 services. Teams comes with most Office 365 subscriptions, so it’s a sensible alternative to other collaboration tools.

Microsoft Teams Essentials

A Short Course on Using Microsoft Teams Effectively

Created by Chip Reaves - Bigger Brains


Students: 224, Price: $24.99

Students: 224, Price:  Paid

Learn To Collaborate and Communicate with Microsoft Teams

Many businesses are using Microsoft Teams to facilitate communication, collaboration, file sharing, and more.  This mini-course covers everything you need to know in order to start using Microsoft Teams in just the first two modules (20 minutes). 

The last three modules cover Teams best practices, including:

·         When should you create a Team or a Channel?

·         Preventing duplicate Team or Channel names

·         Using Tabs to connect to key apps

·         Tips for using Search

·         How to make sure Notifications is alerting you to the right conversations and events

·         Three ways to edit a Document in Teams

·         How to find misplaced Files

·         How to get people to start using Teams

Teaching with Microsoft Teams

From beginner to pro, learn all you need to know to use Microsoft Teams with students

Created by Matthew Nickerson - Instructional Technology Specialist


Students: 162, Price: $59.99

Students: 162, Price:  Paid

This course for teachers, professors and other educational users starts right at the beginning, with finding and opening Microsoft Teams, both online and in the desktop app, and walks you through creating a class team, adding Google and DropBox, and uploading files.  From there we work through setting up channels and tabs, which are the heart of Teams communication and collaboration, and form the organizational structure of your Class Team. We will continue with adding students and co-teachers, and creating assignments.  Regarding assignments, we will show you how to distribute attachments, link videos and files, attach and reuse rubrics and quizzes, and use the grade book in Teams.  You can add soft due dates and hard deadlines, and schedule assignments to appear at a later time, in any channel you want. We will also show you how to harness the organizational features of a OneNote Class Notebook and how they benefit students and teachers.  Accessibility features throughout Teams will also be a special focus of the course, particularly the entire suite of reading accessibility tools known as Immersive Reader. Since this course originated in the early days of COVID, it also includes ways to utilize the Meetings features in Teams for fully remote learning, and hybrid classroom scenarios, many of which are still beneficial in a traditional face to face classroom.

Microsoft Teams for Education: A Guide for Teachers & Staff

The Complete and Best Guide for Microsoft Teams for Education

Created by Competitive Computing Consultants Inc. - Business Skills and Automation Training


Students: 119, Price: $79.99

Students: 119, Price:  Paid

At Competitive Computing Consultants, we have brought our training expertise to Microsoft Teams for Education to help you through this new and exciting journey.

This series focuses on the unique tools created specifically for schoolroom learning, including collaborative classroom spaces, professional learning communities and staff workspaces. We can help educators save time by understanding the Assignments and Quizzes feature in Teams for Education. How to use a Class notebook to distribute content to students quickly and easily, and how to engage parents and guardians by sharing student work or meet in virtual meeting spaces. Teams for Education allows teachers the ability to stay connected to their classroom and their students from any location globally, on any device they have on hand, anytime they need it. 

Learn how to communicate, collaborate and work effectively and efficiently using Microsoft Teams for Education. Whether you are working with others, or on your own, Microsoft Teams allows you to stay connected with your students, colleagues, parents, and guardians from a centralized Collaboration Hub.

Please note before getting started with this course, you should have an understanding of Microsoft Teams fundamentals, which you can learn from our original Microsoft Team's for Business Users Course.

This course will focus on the features that help you run an effective and welcoming virtual classroom experience.

Section 1: Introduction to Teams for Education

Section 2: The Teams Workspaces

Section 3: The Class Notebook

Section 4: The Virtual Classroom

Section 5: Assignments

Section 6: Quizzes

Section 7: Managing Students Grades

Section 8: Managing Your Classroom

Section 9: Conclusion

Microsoft Teams Fundamentals 2021

The Ultimate and Complete Course to Mastering Teams in 2021

Created by Competitive Computing Consultants Inc. - Business Skills and Automation Training


Students: 110, Price: $34.99

Students: 110, Price:  Paid

Dive into our fully immersive and instructional video series that will take you through all the features and capabilities of Microsoft Teams. This includes ALL of the new features as of January 2021. We have structured our series into 17 Sections which house over 200 bite sized videos, facilitating a self-paced learning experience.

Our step-by-step videos are easy to follow and comprehend. They will walk you through each feature and capability, while giving you real world examples, tips & tricks, and best practices.

We pride ourselves on our Corporate Training & Adoption experience, and now you can access our professional level of service in the comfort of your own home, or office, and at your own pace.

This course covers all aspects of the Microsoft Teams Application, and is separated into helpful sections to help you gradually improve. Are you ready to begin your journey with Microsoft Teams?

This series sections are:

1. Introduction

2. Tour and Navigation

3. Managing Your Teams Environment

4. The Teams Application View

5. Channels and Tabs

6. The Posts Tab

7. The Files Tab

8. The Wiki Tab

9. The Activity Application View

10. The Chat Application View

11. The Calendar Application View

12. The Calls Application View

13. The Files Application View

14. The Navigation Pane Ellipsis

15. The Search and Command Bar

16. Access as a Guest

17. Conclusion

At Competitive Computing Consultants Inc., we didn't get here alone, and neither will you. We look forward to answering any questions you have or helping in any way that we can. If you have any questions, message us through the Udemy App once the course has been purchased, and we will be more than happy to help you with your specific use case, or issue that you have.

Learning Microsoft TEAMS

Remote Workers Stay Productive & in Touch

Created by Michael ONeill - Professional Microsoft Trainer for over 27 years


Students: 36, Price: $19.99

Students: 36, Price:  Paid

Microsoft TEAMS is often described as a productivity app, a communication app, a collaboration app. TEAMS does provide these functions, however, to understand Microsoft TEAMS and put it to the best use, it is important to realize that it is not an app. TEAMS is a container, built around the Microsoft SharePoint code base, that allows users to integrate the best of other programs into a customized cloud solution.

Many people falsely believe that TEAMS is a Slack knockoff, or that it is in competition with ZOOM during the shelter in place COVID-19 crisis. The foundations for TEAMS started all the way back in 1990, and the plan for TEAMS has been evolving since then. Bill Gate’s vision of applications, servers, and now the cloud all evolved from an evolutionary approach toward making software that has not wavered much since the ’90s.

To explain TEAMS, and help students understand how the product fit’s into the overall vision of Microsoft, it helps to have a seasoned Microsoft Veteran explaining it. Michael O’Neill worked at Microsoft for over 18 years as a technical and sales specialist and was on the front lines of those early software battles. In this training, he provides a first-person account of how, and more importantly, why, Microsoft created TEAMS. Mike has been a Microsoft professional trainer for over 30 years.

Microsoft Teams for Business Users

Conquer Microsoft Teams as a Business User

Created by Competitive Computing Consultants Inc. - Business Skills and Automation Training


Students: 34, Price: $39.99

Students: 34, Price:  Paid

You don't need to watch 5+ hours of Microsoft Teams Training to learn all you need to know about this Workplace Application without wasting your valuable time.

At Competitive Computing Consultants, we train Microsoft Teams to hundreds of organizations. Now you can get our Enterprise Level Training for yourself.

Learn how to communicate, collaborate and work effectively and efficiently using Microsoft Teams. Whether you are working with others, or on your own, Microsoft Teams allows you to stay connected with your colleagues, partners, customers, and your work documents from a centralized Collaboration Hub.

This course will focus on the features and capabilities that let you focus on your day to day work activities from any where, on any device, at any time.

Part 1: Tour and Navigation

Part 2: Create a Team, Manage a Team, Channels and Tabs

Part 3: Activity and Chat View

Part 4: Calendar View and Meetings

Part 5: Calls View, Files View, Ellipses, Searching, Command Bar Shortcuts, and Settings

Part 6: Teams Mobile App

Microsoft 365 Managing Microsoft Teams (Exam MS-700)

Learn more about Managing MS Teams and how to pass the MS-700 Exam

Created by Intellezy Trainers - Computer Training Specialists


Students: 33, Price: $64.99

Students: 33, Price:  Paid

This course is for people interested in administering a Microsoft Teams environment or taking the MS-700 Microsoft Teams Administrator Associate certification exam.  We will cover all they task required for a person charged with the day-to-day management of a Microsoft Teams environment.  We will cover topics including planning and configuration, managing chat, calling and meetings settings and experiences, along with creating teams, membership, and app control.  There will be a discussion about upgrading considerations as you move from Skype for Business to Teams.  We will discuss using the various portals as well as PowerShell for administration.   We will examine governance and lifecycle management as well as security and compliance, including guest and external access.   This course will help you understand how to deploy and manage various Microsoft Teams endpoints such as desktop, mobile and IP phones.  You will learn how to monitor the environment using usage reports, Call Analytics, Call Quality Dashboard and Power BI.   As a cloud PBX solution, we will gain an understanding of how to manage phone numbers, emergency address configuration, call routing, auto attendants as well call parking, caller ID policies and calling plans.  If you are sitting the exam to earn your MS-700 Microsoft Teams Administrator Associate certification, this course will cover all the skills being measured.