Best Management Courses

Find the best online Management Courses for you. The courses are sorted based on popularity and user ratings. We do not allow paid placements in any of our rankings. We also have a separate page listing only the Free Management Courses.

Become a Product Manager | Learn the Skills & Get the Job

The most complete course available on Product Management. 13+ hours of videos, activities, interviews, & more

Created by Cole Mercer - Sr. Product Manager @ SoundCloud | Ex-Bonobos, Gen. Assembly

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Students: 140464, Price: $99.99

Students: 140464, Price:  Paid

**Updated June 2021: Over 1,020 students who have taken this course have gotten jobs as Product Managers! Students now work at companies like Google, Zynga, Airbnb, Wal-Mart, Dell, Booking. com, Jet. com, Vodafone, HomeAway, Boeing, Freelancer. com, Wayfair, & more!**

The most updated and complete Product Management course on Udemy! You'll learn the skills that make up the entire Product Management job and process: from ideation to market research, to UX wireframing to prototyping, technology, metrics, and finally to building the product with user stories, project management, scoping, and leadership. We even have interviews with real life PMs, Q&A sessions with students, and a comprehensive guide to preparing and interviewing for a Product Management job

Right now, there are over 3,000+ job listings worldwide that are looking for Product Managers, that pay on average $100,000 / year.

The demand for Product Management is increasing at an insane rate. More and more companies are finally figuring out how important this discipline and this role is to their success. 

But how exactly do you get into the field? There aren't any degrees in Product Management & there are no certifications. Most Product Managers get into the field through luck or connections. That ends here - we'll get you up to date on ALL the skills you need to learn Product Management AND have the best chance at getting the job you want. There's no more ambiguity to it. We'll show you what you need to know and what you have to do - all taught from a Product Management insider.

Students aren't required to know anything beforehand - we'll teach you the fundamentals, how to apply them, how to develop into an advanced product manager, and finally how to maximize your chances to get a job as a Product Manager.

Your instructors:

Cole Mercer has been a Senior Product Manager at Soundcloud, Bonobos, Mass Relevance, and has taught the Product Management course at General Assembly in Manhattan, NYC.

Evan Kimbrell is a Top rated Udemy instructor with 11 courses on everything Entrepreneurship. His courses have over 35,000 students, 1,000+ 5 star reviews, and an average rating of 4.9 / 5.0.

Leadership: Practical Leadership Skills

Master leadership skills and leadership techniques with this highly practical advice and training

Created by Chris Croft - Management Trainer, Speaker, Author

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Students: 102592, Price: $89.99

Students: 102592, Price:  Paid

Leadership: Practical Leadership Skills

Master leadership skills and leadership techniques with this highly practical advice and training

Leadership is often seen an elusive or complex skill, but with this practical course you'll soon have it mastered. Whether you're managing a small team or an entire business this course will build essential skills for your time management, team motivation, and personal happiness. Leadership is an essential skill at home, at work, and in every stage of your career. If you're in charge of two or more people at work, this course could change your life.

Chris Croft is an international speaker, and widely published author, who's been teaching Leadership Skills to companies for over 20 years. He's taught all over the world, as well as online, and has an entertaining and practical teaching style. This course is guaranteed to keep you engaged and amused, and teach you life changing skills for home and work.

This Leadership course covers everything you need to know from delegating and motivating, differing leadership styles, keeping your finger on the pulse, and planning the future of your business. It looks at lots of real life examples (some of which will definitely get you laughing) and gives practical tools you can use right away to get better results.

The course overview includes:

  • What makes a great leader

  • How to motivate teams and personalise your approach

  • Which common mistakes will instantly crush your credibility

  • Creating the perfect balance of delegating and monitoring

  • Building confidence and skills into your employees

  • Key academic theories made practical

  • Why being replaceable is a good thing

  • And lots lots more!

By becoming great at leadership, not only will you pave the way for future promotion, you'll also have a better work/life balance, and a much happier team.

This course comes with a 30 day money back guarantee.

Agile Project Management: Scrum Step by Step with Examples

Explained with examples based on the real world for scrum master, product owner, team and project manager in industry

Created by Paul Ashun - CSM, Author-Scrum Productivity Books, CEO Pashun Consulting

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Students: 84304, Price: $99.99

Students: 84304, Price:  Paid

THIS COURSE HAS BEEN DESIGNED TO SAVE YOU HUNDREDS IF NOT THOUSANDS OF DOLLARS ON SCRUM with REAL WORLD EXAMPLES TRAINING AS A Scrum Master, Product Owner,  OR Team Member.

 "Scrum Open, Professional Scrum™, Professional Scrum Master™, PSM, PSM I, PSM 1, etc. is the protected brand of Scrum . org. Our course and practice exams are neither endorsed by nor affiliated with Scrum . org."

Three reasons to TAKE THIS COURSE right now!

The unique reasons for taking this course are:

  1. Complete, Concise, Confident Overview of Scrum with Real Tips and Examples from industry - I cover the theory and give you examples of how the theory is used in industry.

  2. Confidence in using Scrum in real wold scenarios - In a very simple way, I teach you the fundamentals of scrum and how to use agile scrum practices in industry without going into a class room or spending $£1000..

  3. You get to ask me questions and see me respond to every single one of them thoughtfully!

Includes Narration from Ted R. Brown.

What is Scrum?

Agile scrum is a simple method for managing and completing even the most complex project, even in difficult situations . Based on my experience, it is the number one most popular way to deliver projects on-time while maintaining a high degree of quality.

Who should take is course?

Whether you are Scrum Master, Project Manager, Product Owner or Team Member or simply someone who wants the answer to the question “how do I run an Agile Scrum project in the real world", this is definitely the class is for you.

What will I learn?

In this class you will learn:

  • In Depth overview of Scrum - This gives examples and advice on each Scrum practice such as Daily Scrum, Sprint Planning, Sprint Retrospective and Sprint Review.  It Includes overviews of agile practices like the Kick Off Meeting and Release Planning Meeting

  • Examples based on experience - I give you a complete overview of Agile Scrum as used in the business work place without having to do a face to face course saving you hundreds if not thousands of dollars.

  • The facts based on real industry experience and research - The correct terminology and use of Agile Scrum is essential to mastering it. My experience in industry and research into the topic has been used to give you a solid grounding in the most concise way possible.

The course is video based with no supporting document necessary.

How is the course structured?

Each section features an overview of a particular aspect of Scrum such as Kicking off a project and tips on running Sprint Planning. Examples are included throughout the course wirh excellent quality video and audio. All is based real world experience.

Inspired by God, the Bible, my mother and father, Ken Schwaber and Jeff Sutherland.

Power BI – The Ultimate Orientation

Business Intelligence and data is here to stay. Get your Orientation to Self Service BI with Power BI

Created by Paula Guilfoyle CPA & MVP - Microsoft MVP, CPA Accountant, & Life Long Learner

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Students: 66892, Price: Free

Students: 66892, Price:  Free

Business Intelligence and data are here to stay.  Now with Power BI by Microsoft, costs and skills are no longer a barrier to entry.

Power BI is a self service business intelligence system, and best of all, it is free for all to use. 

COURSE OVERVIEW

The aim of this course Power BI - The Ultimate Orientation is to give you a solid orientation of Power BI. First you will learn how to download and install power bi desktop.  We will have a look around the user interface and then we will start to work with some data.

Using an example data set, we will connect to both excel and cvs files and you will get an introduction of the Query editor as we do some transformation on the data.  Then we will move on to a few calculations and you will be introduced to the concept of relationships and dax. Finally in powerbi desktop we will look at the visualisations side.

After we look at visualisations in Power Bi Desktop we will move on to power Bi services.  Its in services that you will get insights, have the ability to share reports, build dashboards and connect to data packs that contains prebuilt dashboards and reports.

 We will not be looking at any of this in detail as, this course is an orientation course, designed to get you familiar and comfortable with the Power BI user interface.  The aim of the course is to get you up and running.  To show you that Power BI offers a real solution, and give you ideas of how it can be used.

How to Motivate Employees (So That Productivity Increases)!

Proven Ways to Motivate by An Award Winning MBA Prof, Venture Capitalist, Author, Ivy MBA Grad & Successful Entrepreneur

Created by Chris Haroun - Award Winning MBA Professor, Venture Capitalist and Author.

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Students: 60210, Price: $109.99

Students: 60210, Price:  Paid

#1 Best Selling Motivation Course on Udemy! If you want to significantly increase the productivity and motivation of an employee or a team of employees, then this course is for you. 

"How to Motivate Employees (So That Productivity Increases)!" introduces you to the process of what, why and how to motivate an employee or employees using many proven motivational lessons used by Chris Haroun, who is a seasoned and successful entrepreneur, an accomplished business author, an award winning MBA professor and the author of #1 best selling business courses on Udemy, called "An Entire MBA in 1 Course." Chris has successfully managed and motivated many employees in small and large companies, including companies that he has founded. 

He is the author of "101 Crucial Lessons They Don't Teach You in Business School," which Forbes calls "1 of 6 books that all entrepreneurs need to read right now." 

Students that purchase this course will get instant access to a download of the 175 page book version of this course; the free downloadable book is also called "How to Motivate Employees (So That Productivity Increases)!" and retails for $19.99.

By the end of this course you will learn how to increase employee motivation & productivity by:

  • Giving the best non-cash based incentives
  • Nurturing and helping employees grow and achieve their goals
  • Hiring the right employees (and vice versa)
  • Embracing a more equal/flat team-based hierarchy
  • Improving the office physical environment
  • Creating team-based motivational goals
  • Many team building exercises (which also improves the team's culture)
  • Giving back to the community
  • Improving the work/life balance of your team
  • Increasing the "fun/enjoyment" in the office
  • Improving office communications and transparency
  • Inspiring employees by giving inspirational speeches
  • Analyzing the best firms and CEOs that motivate their employees
  • Increase employee motivation & productivity through Word and Excel based templates that Help you understand/analyze employee feedback
  • Embracing innovation and risk taking
  • Providing encouragement and increasing employee confidence

This course includes 15 exercises, a Motivation Exercise Book, a free book version of this entire course and many additional resources in order to make your employees much more productive by significantly increasing how motivated they are to outperform. By the end of this course you will be able to confidently motivate a team so that the productivity of your employee(s) significantly increases! Join me on this career optimizing journey and take your employee(s)’ productivity and motivation to the next level!

30 day 100% money back guarantee.

Thanks,

Chris 

Leadership – The #1 Key to Guaranteed Business Success

How to Lead Your Business and Yourself To Massive Success and Greater Income

Created by William U. Peña, MBA - Best Selling Author, Entrepreneur

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Students: 50066, Price: $19.99

Students: 50066, Price:  Paid

Have you ever felt that there was an invisible ceiling above your success?

Or, are you ready to get to the next level of your business, and want a roadmap to show you how to get there?

This class is the answer to every one of these questions and more...

What Separates Top Income Earners From Everyone Else?

Did you know that the biggest thing that separates successful people from those that are not, is one thing...Leadership.

Leadership also determines how much income you will make. The better of a leader you are the more zeros you end up with at the end of your paycheck.

This class will teach you everything you need to learn about the secrets of top income earners, and why they continue to have massive success in their lives and businesses.

In this class you will learn:

  • How To Overcome the Greatest Obstacles to Your Success
  • How to Maximize Your Potential By Maximizing Your Time
  • 3 Ways to Accomplish the Most Valuable Things in Your Business
  • How To Get Things Done While Other People Fail
  • How to Maximize Your Efforts By Upgrading Your Peer Group
  • How to Become an Expert at The Most Valuable Thing - Leadership!
  • How to Make Decisions That Really Count So You Can Make A Lot More Money
  • How to Maximize Yourself Through Continual Improvement
  • Learn to Create an Environment That Makes it Impossible To Fail
  • How to Supercharge Your Results by Maximizing Your Talents
  • And much, much more...

If you are ready to break through the ceiling that is holding you back, or if you are ready to get to the next level in your success - then this class is for you.

Sign up for this class and prepare for an incredible leadership journey!

Product Management 101

Learn to become a more strategic product manager - and have a greater impact on your company and your products.

Created by Todd Birzer - Product management consulting

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Students: 49428, Price: $19.99

Students: 49428, Price:  Paid

The goal of Product Management 101 is to help you become a more strategic product manager - with a greater impact on your company and its future product portfolio.  

We will cover the spectrum of product management work from market intelligence, strategy, new product development, and lifecycle management.  

We will step through best practices for working with development teams to create market-leading, breakthrough productsWe will look at how to best position, price and manage these products in the market as part of our section on lifecycle management (i.e. product marketing).  

This course has been designed for product managers with 0-5 years of experience, who work with engineers (software developers, hardware developers, scientists, etc.) to develop next generation products.  

Product Management 101 can help you meet the fundamental purpose of product management: to manage the full lifecycle of products and services to create exceptional customer value, generate long-term competitive advantage, and deliver year-after-year profitability.  

Emotional Intelligence at Work: Learn from Your Emotions

Master EQ to identify emotions in yourself and others, manage your emotions, and improve your relationships at work.

Created by Leila Bulling Towne - Executive Coach

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Students: 45207, Price: $49.99

Students: 45207, Price:  Paid

Wouldn’t it be great if you could better understand why certain people, events, and things bother you at work? And how your body and mind react in those sticky situations? If you want the tools to help you master your emotional intelligence (EQ), look no further!

Unlike your IQ, your EQ is ever-changing. This course was designed to help you discover what EQ is and how you can improve it. In this course, I’ll show you how you can better manage your emotions at work, improve your professional relationships, and recognize the subtle social cues you may be missing in the workplace, all with the goal of moving your career forward.

In this course, you will:

  • Discover why EQ is so important for your career

  • Master the signs of high and low EQ in yourself and those at work

  • Pinpoint why certain events or people drive you crazy--and what to do instead

  • Create a list of your hot buttons--the things that drive you crazy at work

  • Discover when your frustration may cause you to say or do the wrong thing.

  • Focus on strategic thinking and avoid being hijacked by a “gut” reaction brought on by low emotional intelligence

  • Take control of your relationships at work and discover how to create beneficial partnerships

  • Exercise self-control yet also express yourself passionately and authentically

Without an accurate understanding of your EQ and how it impacts your professional relationships, you’ll be missing out on one of the most important ways you can prove yourself at work and stand out from the crowd. By recognizing and actively improving your EQ, you’ll be able to show that you’re ready for the next step in your career, whatever you’d like that to be.

Using a combination of quizzes, checklists, activities, worksheets, and practical application, you’ll be able to identify situations where a lower EQ can hurt your career, and steps to raise it in order to prevent that from happening.

As an executive coach, I help people every day who haven’t mastered this skill, and I see first-hand how it impacts their career. Without a high EQ, you may find your career stalling but be unable to pinpoint the reasons why. Emotional intelligence is one of the most important skills I help my clients develop, and I created this course to help you discover how you can use this skill to get your career where you want it to be.

Are you ready to take control of your career and your own emotional intelligence? Sign up today and let’s get started!

CPE (Continuing Professional Education) eligible

Learning Objectives

  1. Define emotional intelligence (EQ) and why it is important.

  2. Identify the four parts of the EQ model.

  3. Describe the biological foundations of emotion.

  4. Recognize strategies to develop your emotional intelligence.

  5. Identify the signs of high EQ and low EQ in yourself and others.

  6. Define EQ highjacking.

For additional information including refunds and complaints, please see Udemy Terms of Use, which is linked from the footer of this page.

For more information regarding administrative policies, please contact our support using the Help and Support link at the bottom of this page.

Complete Google Slides Course – Create Stunning Slides

Create Google Slides - Your Presentations Can Captivate - Beginner to Advanced - Wow the Audience

Created by TJ Walker - BestSelling Personal Development & Habits Expert

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Students: 45139, Price: $99.99

Students: 45139, Price:  Paid

Welcome to The Complete Google Slides Course. This course will teach you to understand how to use and design stunning slideshows using the Google application Google Slides.

Google Slides is a free presentation software that allows you to design visually-appealing presentations for both a professional and casual setting. When compared to Microsoft Powerpoint, Slides offers the benefit of simplicity. With its various templates and themes, it can be as simple as plugging text into the provided text boxes. However, you can take your presentation one step further by adding in customizations. By inserting images, animations, transitions, charts, and diagrams you can amaze your audience!

As a complete Google Slides course, this course will start from the basics; first covering the benefits of why you should use Google Slides and how to set up a presentation from either scratch or from a template. It will then segment into the design functions of Google Slides. The lessons from this section include understanding how to use the text box, how to create charts, how to insert links, and more. The learning portion of the course is then closed off with videos teaching more advanced/ not widely known functions. Here you will learn how to edit a master to further customize your slides, insert attention-grabbing diagrams to display data, and apply image masks to morph photos. In addition, quick wins are scattered across these three sections to provide more tips on how to create stunning, captivating presentations.

Sometimes Google Slides’ simple user interface misleads users to not take full advantage of the offered tools. Therefore there is a section that quickly walks through creating a few common slides to showcase how combining these simple and basic functions can lead you to stunning slideshows. Since presentations should be catered to their subject, these examples would not fit for every presentation topic. However, once you understand and become familiar with the tools on Google Slides, you will be able to follow your creativity and bring your slide visions to life.

Google Slides is a powerful application that allows you to design beautiful presentations for all occasions. This course will also show you how to strengthen your collaboration and communication skills so you can co-work on slideshows from the comforts of your own home. Some of the many things that you can make on Google Slides include:

  • Consulting proposals, case studies, stock pitches

  • Digital scrapbooks, portfolios, lookbooks

  • Lectures, projects, and etc.

Enroll to learn how to use Google Slides to create stunning presentations!

This Google Slides course is ideal for anyone searching for more info on the following: google slides - google slide - google docs - the complete google slides masterclass - master google slide - google slide presentation - google slides presentation using Canva for non-designers - complete google slides course - create stunning slides - slides - the complete google slides masterclass - google workspace. Plus, this course will be a great addition to anyone trying to build out their knowledge in the following areas: Google Docs - Google Sheets - Google Workspace (G Suite).

Applying Innovation

Step by step guide to applying innovation within an established organization

Created by David OSullivan - Author and Researcher

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Students: 43715, Price: Free

Students: 43715, Price:  Free

Develop the essential skills for planning and executing innovation within any established organization - large or small. These skills are guaranteed to increase performance and quality, make your organization a better place to work, and help you become a more successful manager. Learn how to build an innovation community capable of transforming your organisation into a great place to work. This course draws on best practice within world leading organizations to present you with a step by step approach for planning and executing effective change. Class projects will help you practice what you learn. Carefully designed templates will allow you to effortlessly create innovation plans within your own organization. Course includes access to an extensive library of reading notes, slides, case studies and sample Innovation Plans. This course is based on the popular book Applying Innovation by O'Sullivan and Dooley (SAGE Publications)

How to Manage & Influence Your Virtual Team

Learn step-by-step tips that help you get things done with your virtual team by increasing trust and accountability

Created by Hassan Osman - Virtual Teams & PM Expert; Bestselling Author; Leader @Cisco

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Students: 37793, Price: $119.99

Students: 37793, Price:  Paid

**Jan 2021 Update: Due to the coronavirus outbreak, managers are now forced to lead their remote employees as they work from home. This course will give you the tools & tactics you need to manage and lead your remote workers during this time.**

** Over 27,000+ managers have taken this course with successful results**

Start managing your virtual team more effectively today.

This course is packed with step-by-step tactics that help you discover the psychological secrets of persuasion & communication that influence your virtual team members to do what you want them to do.  

You'll also build trust and accountability without wasting time on useless technology tools, frustrating meetings or countless back & forth emails. 

+++++++++++++++++++++++++++ 

Virtual teams are the future

If you manage a virtual team today, then you'll probably continue to do so for the rest of your career. 

If you don't, then you probably will soon.

Learning how to manage people you don't see face-to-face is an important skill that you need regardless of what industry you're in. The coronavirus pandemic (COVID-19) has also accelerated the need for managing people who work from home, as telecommuting became the norm.

With "How to Manage & Influence Your Virtual Team" you will learn the psychological secrets of persuasion and communication that influence your virtual team members to do what you need them to do. 

The course will also help you increase the level of trust and accountability among your team members while reducing the time you spend on frustrating meetings, useless technology tools, and back-and-forth emails. 

At the end of each lecture in the course, you'll get specific, actionable steps that you can implement immediately

In addition, you'll also get downloadable sample scripts and templates that you can simply copy & paste and use with your own virtual team. 

The course contains the following sections

  • The Psychology of Communication in Virtual Teams: Psychological strategies to effectively communicate with your team and reduce ambiguity and miscommunication

  • Principles of Behavior Change: Four strategic principles that will change your team's behavior to get things done

  • Tactics of Influence & Persuasion: Step-by-step tactics that influence your team members to do what you need them to do

  • Managing Virtual Meetings Effectively: How to have fewer meetings while increasing their effectiveness at the same time

  • Choosing and Evaluating the Right Technology: A simple framework to choose and evaluate the right technology tools to use with your virtual teams

  • Building Trust in Virtual Environments: A methodical blueprint to increase the level of trust among your virtual team

  • Killer Email and Phone Techniques: Powerful email and phone techniques that you can use to influence your virtual team members

What is different about this course? 

There are many courses on managing virtual teams. Here are three reasons why this one is different 

Reason #1: Tactics, not just strategies 

Most courses about virtual teams focus on high-level strategies and theories. 

Very few actually give you the tactics that you need to implement those strategies. 

In this course, I'll show you how to apply the management tactics to your own situation. You'll get step-by-step techniques and scripts that will save you a lot of time in managing your virtual team. 

In other words, you will get answers to both those questions: 

  -What do I need to do? 

  -How do I do it? 

Moreover, every video also has a “Summary of Actions" slide at the end that summarizes the course lecture for you, and tells you exactly what you need to do as a next step. Basically, you'll learn everything about virtual team management in simple steps.

Reason #2: Proven Science-based Research 

For the course, I did a ton of science-based research about powerful psychological and productivity studies in the areas of influence and management. 

Some of the research references include studies from the Harvard Business School, Kelley School of  Business, and McKinsey Global Institute

I also reference studies from international bestselling books such as “Influence: The Science of Persuasion," “Made to Stick," and “The Tipping Point," among others. 

I've tested the findings from those references myself and selected what works and what doesn't in virtual teams. 

So you will get the absolute best of the best concepts that work for you and your team. 

Reason #3: Practical insights that work (not just theory) 

I've been managing virtual teams for over 15 years, both as an entrepreneur and as a program manager. 

In fact, I still work as a remote leader, and my full-time job is to manage virtual teams across the world to deliver highly complex projects (note: I work for Cisco Systems, but all views are my own and not those of Cisco). 

Unlike most courses that are taught by professors who have studied this space from a purely theoretical view, you'll be getting a unique perspective on how to manage people remotely from someone who does this for a living. 

In short, the course will help you: 

  • Communicate more effectively and build trust with your team

  • Stop worrying about being caught up in pointless day-to-day details

  • Save valuable time spent on useless meetings and back & forth emails

  • Choose the right technology tools and techniques for effective team collaboration

  • Influence  your team to be accountable for getting tasks accomplished

NOTE for Project Management Professional (PMP) certification holders 

This course qualifies for 3 Professional Development Units (PDUs) under the Project Management Institute's (PMI's) "Education" requirement. After you're done with the course, you will get a "Certificate of Completion" from Udemy, which you can use as evidence for PMI. All 3 hours can be claimed under the "Leadership" category.

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Student Testimonials:

★★★★★ "I've been managing virtual teams for three years and still found some great gems in this course! I especially liked the first three modules (Communication, Behavior Change, and Persuasion) as well as the Trust module. They added some theory and words to tactics that I'd been using in the past, and condensed some useful tips into easy actions - like the trust formula and the "good" way to answer a question." - Nina Wroniak

★★★★★ "I'm doing my MBA online, and although group projects feature prominently, the university gave no guidance on how to conduct virtual teamwork. I'm really glad to have taken Hassan's course, and have recommended it to other students in my program to make our group work more productive. " - Astrid Tiefholz

★★★★★ "This course was great because it really explained the evidence behind the tips he was giving. Each section was developed in a clear way and a clear connection to the larger goal. I am excited to implement the things I’ve learned on the team I work with." - Joy Anderson

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30 Day Money Back Guarantee

If you are not satisfied with the course for any reason, you may return the course within 30 days of the purchase date.

Ready to Enroll?  

Click on the "Buy Now" or "Enroll Now" button in the top right corner of this page and start learning how to effectively manage and influence your virtual team today. 

CPE (Continuing Professional Education)

Learning Objectives

  1. Recognize the different levels of the Pyramid of Communication.

  2. Understand the four main power principles of behavior change in virtual teams.

  3. List and explain Robert Cialdini's six principles of influence.

  4. Recognize the best practices for scheduling virtual meetings.

  5. Define the formula for building trust in virtual teams.

  6. Describe email tactics that help get things done.

For additional information, including refunds and complaints, please see Udemy Terms of Use, which is linked from the footer of this page.

For more information regarding administrative policies, please contact our support using the Help and Support link at the bottom of this page.

Consulting Approach to Problem Solving

Solving business problems and business cases using hypothesis-based problem solving - method of top consulting firms

Created by Piotr Gawlicki - Business and Technology Senior Manager, Lecturer

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Students: 37353, Price: $99.99

Students: 37353, Price:  Paid

Do you feel that you already know all possible frameworks of business problem solving (Porter's five forces, the BCG-matrix etc.), yet you are still not confident in using them? Or maybe you already took a course on management consulting problem solving approach, but the jargon used didn't make much practical sense to you (The 80/20 rule, MECE etc.)? Whether you're a student studying for case interviews or a businessperson, what you might be lacking is a comprehensive aproach to problem solving that generates consistent results. 

If so, this course is for you! I can guarantee you will not find another such comprehensive introductory course on hypothesis-based problem solving - the top consulting firms' technique of choice on all kinds of business consulting engagements. 

With the content in this course I would like to introduce you to the topic of business problem solving. Provided you find this introduction helpful, I would be delighted to welcome you to my more advanced courses that I intend to publish soon. They will build on the knowledge from this course in order to develop further the topics covered here. 

But for now let's jump into this course. Hit Enroll and let me show you a way to become a rising star of problem solving in business!

Management Skills – Team Leadership Skills Masterclass 2021

Leadership & Management Skills - Change Management- Lean BPM Management Skills - Team Management - Team Building

Created by Mark Timberlake - Professional Online Training Courses For Beginners

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Students: 36453, Price: $159.99

Students: 36453, Price:  Paid

Leadership Skills Training - Lean Management - Culture Change - People Management

Do you want to become a better manager?

Do you want to improve your leadership skills?

This course will help you master core management skills, it is designed for complete beginners, it will you help you overcome challenges that hold you back and help you climb the ladder of success.

You will learn core leadership and people skills and you will learn how to master LEAN Business Process Management.

Everything you need to further your Managerial Career!

This course had been developed and delivered by Stephen Mather - A leading UK management change consultant, trainer, coach and psychologist. He will guide you through the tools and techniques that you need to become a successful manager.

So don't delay - start your journey today!

Topics Covered In The Course:

Module 1 - Management And Leadership:

  • An Introduction To Management And Leadership

  • Your Management Philosophy

  • Being A LEAN Manager

  • The Forever Learning Manager

Module 2 - Navigating The Course

  • Overview Of The Course

  • Who Am I?

  • Features Of The Course

  • Applying What You Learn

  • The Learning Cycle

Module 3 - Becoming An Influential Manager

  • What It Means To Be Influential

  • The Behaviour Of Influential People

  • ADISCO

  • Why You Need A Vision

  • Working With SMART Goals

  • Better Than Buy In

  • Influencing Attitudes

  • Communicating To Influence

  • How Do Influential People Talk?

  • Body Language

  • Influence Through Listening

  • Influencing Your Peers And Boss

  • Dealing With Difficult People

  • Opposing Goals Or Narrative

  • What Do They Fear?

  • Personal Clashes - The Five Factors

  • Personality Clashes - Compatibility Is Complex

  • Talking Their Language

  • People Watching

Module 4 - The Data Guided Manager

  • Using Data To Make Good Decisions

  • The Data Guided Manager Explained

  • The Data Guided Manager - Further Exploration

  • Getting Control Of Your Processes

  • The Different Methods You Can Use To Get Control Of Your Processes

  • Getting Your Data

  • Other Types Of Lead Indicators

  • Choosing KPIs

  • Analysing The Data

  • Using The Information

  • Creating A Data Guided Team

Module 5 - The Everyday Manager

  • What Sort Of Leader Are You?

  • The Heartbeat Of Your Role

  • Using KPIs

  • Benefits Of Team Meetings

  • Ten Meeting Musts

  • Be Available

  • Communicating By Email

  • Other Ways To Communicate

  • Time Management

  • Managing Performance

  • Delegation

Module 6 - LEAN Process Management

  • Introduction To LEAN Management

  • LEAN As A Way Of Thinking

  • LEAN Terms And Concepts

  • Further LEAN Terms And Concepts

  • The ProPeC Simple Improvement Process

  • TIM WOODS

  • Motivation - The Two Flavours

  • Current State Analysis

  • Creating A Process Map

  • An Example Process Flow

  • Root Cause Analysis - 5 Whys

  • Root Cause Analysis - Fishbone Diagram

  • Exploring The Why

  • FMEA Failure Mode Effects Analysis

  • Define Your Goal

  • SMART Goal Setting

  • Goal Alignment

  • Identify Actions And Plans

  • Analysing Potential Ideas

  • Grid Analysis

  • Planning Your Change

  • Understanding Gantt Charts

  • How To Make A Gantt Chart

  • Planning Your Control Mechanisms

  • Implementing Your Change

  • Keep Your Discipline

  • Ten Meeting Musts

  • Action Boards And Issue Logs

  • The Cost Of Change

  • Review Processes

  • The ProPeC Review Process

Module 7 - Training Your Team

  • What Is Training For?

  • The Three Box System

  • Added Value Training

  • Exploring Added Value Training

  • Cognitive Learning

  • Psychomotor Learning

  • Affective Learning

  • Training Needs Analysis

  • Compliance Training

  • Identifying Training Needs

  • Pre-course Competency Assessments

  • How To Choose Training

  • Cost Free Training

  • Sheep Dip Or Targeted?

  • What Is Good Training?

  • Preparing The Employee

  • Logistics Planning

  • Post Course Discussion

  • Measuring The Effectiveness Of Training

  • Kirkpatrick Levels

Module 8 - Culture Change Management

  • Introduction To Culture Change

  • Why Culture Change Matters

  • The Impact Of Culture

  • Positive Goals

  • Understanding Behavior

  • Three Ways To Measure Behavior

  • Behaviorism Explained

  • Cognitive Psychology Explained

  • Social Psychology Explained

  • How Do You Measure A Culture

  • Using Surveys

  • Survey Questions

  • Benefits Of DIY Surveys and On The Shelf Surveys

  • Benefits Of Using A Consultant

  • Other Ways To Measure Culture

  • Measuring Instances Of Behavior

  • The Semi Structured Interview

  • Focus Groups And Example Questions

  • The Down Sides Of Focus Group

  • Using ProPeC Process For Changing Your Culture

  • The ProPeC Process Step 1 - The Business Reason

  • The ProPeC Process Step 2 - Current State Analysis

  • The ProPeC Process Step 3 - Goals or Objectives

  • The ProPeC Process Step 4 - Action And Planning

  • The ProPeC Process Step 5 - Implementing

  • The ProPeC Process Step 5 - Review

  • The ProPeC Microscope To Help Action And Planning

  • Mechanisms For Identifying Actions And Planning

  • Planning With Gantt Charts

  • Neuro Logic Levels In Culture Change

  • Ajzen Theory Of Planned Behavior In Culture Change

Module 9 - Building A Team

  • Building A Team Introduction

  • How Does An Effective Manager Deliver

  • Components Of A Good Team

  • Defining Roles To Help Deliver Objectives

  • The Importance Of Vision

  • Two Islands Getting The Team Involved

  • Collaboration Is Better Than Buy In

  • What Are The Indicators Of Good Performance

  • Identifying A Team's Can, Know And Care

  • Silo Mentality And Creating Overlap Between Can, Know And Care

  • Individual Differences

  • Belbin's Team Roles

  • Types And Traits Psychometrics

  • Should I Use Psychometrics?

Module 10 - Better Presentation Skills

  • Your Reason Why

  • Getting Your Thinking Right

  • Understanding The Chimp

  • Understanding The Intellect

  • Understanding The Computer

  • Dealing With The Chimp

  • An Effective Presentation

  • AIM - Your Reason For Your Presentation

  • Creating A SMART Goal For Your Presentation

  • Planning Your Presentation Route

  • Building Your Main Body

  • Using PEEL To Make Your Points

  • Presentation Tools And Using Cards

  • Public Speaking Fundamentals

  • Tips For Being Heard

  • Other Reasons You May Not Be Heard

  • Being Understood

  • Diction Tongue Twister Exercise

  • What About Accents?

  • Other Word Choices

  • Tips To Being Understood

  • How Well Are You Doing?

  • How Do You Get Better At Presenting

  • Persuasive Presentations

  • Key Areas For Motivation

  • Telling Stories And Using Illustrations

  • Understanding Modulation

  • Understanding Gestures

  • Understanding Visual Aids

  • Your Call To Action

  • Sustaining Your Presentation

Module 11 - The Team Lifecycle

  • Lifecycle Overview

  • Recruitment Methods

  • Principles Of Effective Recruitment

  • Dealing With Poor Performers

  • Dealing With Grievances

  • The End Of The Team And Rebirth

Module 12 - Taking Care Of Yourself And The Future Of Management

  • Keeping Your Head

  • Building up Resilience

  • Buckets Of Resources

  • Training Your Thinking

  • Maintaining Work Life Balance

  • When It Is Time For A Change

  • Using ProPec Improvement Process For Personal Use

  • Alternatives To Being Employed

  • The Future Of Management

Join Us

So join us on the other side and learn how to become a successful manager!

Creativity, Design Thinking, and Innovation for Business

Creativity that Create an Innovative Corporate Culture Using Design Thinking & Problem Solving for the Workplace

Created by Joeel & Natalie Rivera - Top instructor with over 300,000 students

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Students: 36328, Price: $124.99

Students: 36328, Price:  Paid

+++++++++++++++++++++++++++++++++++++++++++++++

We are top Udemy instructors in the personal development category. Our courses have been taken by over 300,000+ happy students from 195 countries.

We have a thriving community in the course and we are actively involved and answer questions within 24h.

+++++++++++++++++++++++++++++++++++++++++++++++

Use creativity and design thinking to transform your work environment!

Do you want to add creativity and design thinking to make product improvements, better meet your customers’ needs, or solve problems that are holding your company back?  

Do you want to want to use creativity and design thinking to create innovative new products, services, or systems that will expand and evolve your business to the next level?  

If so, you need to create an innovative corporate culture and a creative friendly workplace environment. In this course, you’ll explore why creativity and innovation are more important for businesses today than ever before. You’ll examine why and how leading edge companies have turned conventional business culture models on their head through embracing creativity and how to protect your organization from being disrupted or left behind in a rapidly evolving business climate.  

You’ll learn how to create a cultural environment that fosters creativity, including creativity blocks to avoid, like micromanaging and an over emphasis on efficiency, and how to establish an idea-response system for your managers, in order to encourage the open the sharing of ideas. Plus, you’ll find out why a creative corporate culture is the key to attracting and retaining great talent, increasing moral and productivity, and ultimately you’re company’s bottom line.  

You’ll learn best practices for unleashing your creative team’s potential by bringing together diverse perspectives and creating an environment that embraces risk taking and removes fear of failure.  

You’ll learn what “thinking outside-of-the-box” really means and how to overcome the mental traps that hold back individuals and organizations. You’ll master your own creative thinking, so that you can bring your full potential to the team and accelerate your career. And, you’ll be able to teach creative thinking skills to your team, allowing them to reframe challenges into possibilities.  

You’ll learn how to apply a powerful creative-problem-solving technique called DESIGN THINKING to your business. The design thinking process will provide a blueprint for creating innovative creative products and services by helping your team:  

·        Understand the needs and problems faced by your customers and clarify the true problems holding back your business  

·        Question assumptions and explore alternative solutions that are beyond any preconceived limitations  

·        Identify requirements for a satisfactory solution and criteria for testing and identifying when goals have been met  

·        Generate out-of-the box ideas and a broad range of possibilities by using proven strategies like story mapping and powerful brainstorming processes  

·        Use hands-on approaches and tangible prototypes to experiment and test your ideas, helping you identify the best solutions that will make the biggest impact for your users and your organization.  

If you are ready to transform your organization by bringing in creativity and design thinking this course is for you!

So, are you ready to transform your department, company, or business? If so enroll now, we look forward to seeing you in the course!

Guarantee: We know you will love this course. However, we offer a no-questions-asked 30-day money-back guarantee if the course does not meet your needs for any reason. 

So who are we?  

We are Joeel & Natalie Rivera. We own a digital media publishing company called Transformation Services, Inc. We provide training programs and curriculum development for entrepreneurs and small businesses. We also run a magazine and live events and conferences. We’ve worked with 300,000+ students, coaches and businesses from 195 countries. All of our programs are created based on over a decade of experience in education, business development and coaching, as well as my background in psychology, including my Master’s in Counseling and Education and my research on happiness for my dissertation for my PH.D. in Psychology.   

   

 

Copyright ©️ Transformation Services, Inc. | All Rights Reserved

[2021] The Complete Management Skills Certification Course

Used at Amazon®, Unilever®, Walmart®, and other top firms. Learn leadership, productivity, communication skills & more!

Created by Davis Jones - Chief Learning Officer at Eazl

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Students: 34050, Price: $129.99

Students: 34050, Price:  Paid

This course is used at top companies like Amazon®, Unilever®, Walmart®, Nissan®, and Citibank®.

Course Version 7.2 | Updated November 2020

5/5 Stars: "I thoroughly enjoyed the practicality of this course. Theory is great but it's implementation of theory that makes a difference in the workplace. Great assignments and awesome interviews. I have recommended this course to my network and am sure you will too once you have comepleted this course. Great work Davis and team." - Justin Underhill

5/5 Stars: "The entire course was very detailed in each module. It was definitely not for a beginner. I am pretty sure the senior manager or the mid-level manager will appreciate this course. Illustration helped a lot too. I truly enjoyed the course." - Yoshika Okamura

Similar to MIT’s Advanced Management Program (which runs a whopping $65,000!), and available here for a tiny fraction of the cost. By taking this course, you can develop a higher level of leadership and management skills to help you reach your fullest potential and deliver extraordinary value to your team, your organization, and the communities you serve.      


Advanced Management Training for Business Leaders
   

Take the next step in your career! Whether you’re an up-and-coming professional, a savvy entrepreneur, or an experienced executive, this remarkable course is a tremendous opportunity to deepen your leadership and management abilities, increase your personal achievement, and make a positive and lasting impact on the people around you.   

With this course as your guide, you learn how to:   

  • Transform your leadership style for the current business climate   

  • Discover powerful solutions for common management challenges   

  • Communicate and persuade effectively in the age of digital   

  • Create a win-win negotiation that promote a long-term relationship 

  • Maximize your personal productivity and handle time constraints   

  • Understand management issues from a macroeconomic perspective   

  • Invest in yourself today and reap the benefits for years to come  

The Newest Frameworks for Leadership and Management    

Engaging video lectures, expert interviews, and interactive exercises. This course is based on cutting-edge research from Harvard, Stanford, MIT, and other top-flight institutions. You’ll gain powerful leadership insights and develop must-have management capacities. The result? You can reach your career goals and become a more effective change agent moving forward.   

BONUS! In this Advanced Leadership Course, you’ll get insightful interviews with Brian Burwell, the leader of one of the world’s premier management consulting firms. Brian has performed consulting engagements with Fortune 100 companies from all over the world, and helps you contextualize each course lecture with his 35+ years of real-world experience.     

 

Better Team Building, Communication, Negotiation, and More   

This course features highly informative and beautifully designed lectures, little-known secrets from superstars of leadership and management, and interactive exercises to make these career-changing concepts come to life. The course itself is divided into three sections:     

In the early sections of the course, you’ll discover how to handle the most common management challenges, how to lead high-performing teams across different situations, and how to communicate effectively in the current era. Today’s business leaders must communicate in person and through digital mediums. You’ll learn about delivering effective messages through multiple channels using communication models like the ELM, Minto Pyramid, and more.      

In the middle sections of the course, you’ll learn how to improve your negotiation skills and increase your personal productivity. With negotiation, you’re likely to face complex scenarios during your career. You’ll develop go-to strategies for thinking “win-win” and claiming value from every high-stake negotiation. You’ll also learn how to use tools like the BATNA and Eazl’s negotiation preparation tools. From a productivity standpoint, you’ll learn to be dramatically more efficient and to work successfully with the many claims on your time and energy.   

In the final sections of the course, you’ll develop the ability to look at key management issues from a macroeconomic perspective. This will allow you to anticipate macroeconomic events and important changes in government policies. Last but not least, you’ll develop your own leadership style by creating leadership guideposts and then building your own tools – ones that you can use to understand your own people and work better with your own teams.   

 

Since giving you the most possible value is so important to us, Eazl is offering this course with our 30-day guarantee. If you’re not totally wowed by the content, feel free to ask for a refund. We will give you one immediately, no questions asked. Sound good? 

 

Who is the target audience?   

  • New managers looking to transition successfully from a production to a management role  

  • Existing managers looking to get more engagement and innovation from their teams and organizations  

  • Entrepreneurs who need to use "soft power" to motivate people to achieve exceptional outcomes with limited resources


Course Version Release Notes:

  • What's new in version version 1.1?

    • Added welcome video to pose key questions and introduce key learning outcomes

  • What's new in version 2.0?

    • Lucky you! If you enrolled prior to June 2015, you've just been upgraded to masterclass! Over the summer of 2015, entire sections on macroeconomics for managers, negotiation, personal productivity, communication strategies, and teambuilding will be rolled out! Stay tuned!

    • All new intros are now included to support the conversion to a masterclass.

    • Woohoo! The section on macroeconomics for managers is live.

  • What's new in version 2.1?

    • Rock on! There's a great new section on negotiation for you!

  • What's new in version 2.2?

    • Woohoo! There's an awesome new section of modules on personal productivity!

  • What's new in version 2.3?

    • Check out the new section on persuasive, internal, and visual communication strategies for managers!

  • What's new in version 3.0? We're proud to launch a fully upgraded version of the course! In version 3.0, you now have:

    • A brand new section that provides detailed recipes for handling common management challenges. This section includes a guide to candidate interviewing and an entire additional set of modules.

    • We've now added contextual interviews with Brian Burwell, one of the world's business leaders. Though we can't tell you the name of the company Brian leads, you can certainly look it up on the web. Brian has led multimillion dollar management consulting engagements for some of the world's largest and most sophisticated firms (Fortune 100 companies) and you're very lucky to see and hear his perspective on the topics covered in each section of the course.

    • The content has been reordered, old introductions have been removed, and other changes have been made to upgrade your learning experience. Enjoy!

  • What's new in version 3.1?

    • Woohoo! Brand new section intros to make your learning experience even better!

  • What's new in Version 4?

    • In version 4.0, you'll have access to a first-of-it's-kind interactive business simulation that mixes video, data, and reactions to the decisions you make based on the concepts studied in the course. Stay tuned!

  • What's new in version 5?

    • You asked and we delivered! We've now optimized this learning experience for you to receive your advanced management certificate when you complete 100% of the course. This feature has been popular with members of Eazl's growth marketing community because it enables you to use your time and energy taking this course to earn a verifiable certificate created, hosted, and issued by Eazl.

    • The course now includes brand new footage at the beginning of each section that deliver the key concepts that you'll build in the section. Overall in the 5.0 upgrade, we have embraced the sophisticated management science research that drives this learning experience. In order to make that research meaningful, you need to be comfortable with relatively advanced concepts relating to negotiation, communication, etc. so we've made that a bigger part of the new lectures.

    • A cloud-based study guide now accompanies version 5 of the course. This should make your learning experience more interactive and seamless if you're using a mobile device.

  • What's new in version 6? (Published November 3, 2018)

    • Our students asked for more opportunities to apply their learning, so we have used Udemy's new Assignments feature to build case-study exercises for each topic area of the course. For example, in the practical management topic area, you'll have a chance to manage the expectations of one of the high-performing members of your team. In the negotiation section, you'll read the case of the botched Time-Warner / CBS negotiations and have a chance to apply your learnings to what went wrong with this failed round of negotiations. Each assignment includes readings from world-class business journals and/or peer-reviewed management science-related academic journals, an animated case study, and possible solutions to the questions you're invited to answer. We hope you enjoy the big update!

  • What's new in version 7? (Published November 1, 2019)

    • You asked and we delivered! This year, we've added full, professionally-developed captions to the course. These captions should help you better-retain the management science concepts you're learning in the course, and, if you speak English as a second language, improve your English language skills and build your vocabulary. We hope you enjoy version 7!

  • What's new in version 7.1? (Published April 13, 2020)

    • We've updated links to many of the external resources associated with your learning experience. If you find any dead links, send us a message!

  • What's new in version 7.2? (Published November 1, 2020)

    • You spoke and we listened! Your expert interviews in this course have been completely re-made and re-imagined. Many of you suggested that more concise, takeaway-driven interview editing would keep your learning experience more engaging. So, all of the expert interviews you'll find in the course are now presented in the "Fantastic Four Takeaways" approach; four of the biggest takeaways from the interview. This should keep your learning experience exciting. You can also now dive into any of these expert interviews deeper, if you like. The full version of all of your expert interviews are now available on the Eazl YouTube channel.

    • Your course experience will now be much more streamlined. As a part of re-imagining how you experience interviews, the overall length of your learning experience (in terms of minutes / hours watched) will now decrease substantially. Whereas the course was ~8 hours in previous incarnations, now the course is ~4.5 hours long.

    • The section introductions have been re-created so that now, when you learn a new concept (like "Integrative Bargaining"), a complementary animation or piece of footage exists alongside the delivery of that concept. This should enable you to learn more quickly, and retain more of what you learn.

Quality Management Essentials Simplified

Diversify your professional skill set with quality management and auditing fundamentals.

Created by Gregory Peckford - Corporate quality/improvement/HSE management professional

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Students: 33392, Price: Free

Students: 33392, Price:  Free

FREE Quality Essentials e-Course -
Diversify your professional skill set with quality management and auditing fundamentals.

Maybe you have been working for years in a technical field and would like to advance your career or explore other career opportunities but feel your skills and experience are to specialized or industry specific to be of value in any other situation.

Or, you are currently involved in some capacity of quality management or control and would like to expand your knowledge and diversify your expertise and expand your professional reach.

Maybe you are a business owner or manager and would like to take your business to the next level by increasing process effectiveness, adding more value to your clients and increasing your companies competitiveness and profitability.

Quality management professionals operate in a variety of functions such as - process and systems management, quality assurance and control, supply chain management, risk management, and business improvement - just to name a few.

Any of these quality functions, when added to your current skill set, would be a huge asset to current or prospective employers, or to your own entrepreneurial endeavors.

Get a crash course in quality management and auditing and learn these fundamental concepts:

  • What is quality management and what are the benefits to business and your career
  • Difference between quality assurance and quality control
  • Learn the fundamentals of quality auditing
  • Types of quality audits
  • Audit objectives
  • Much More!

Customer | How to Manage Customer Feedback

Create an environment that welcomes customer feedback. Educate your team on how to handle feedback and use it to improve

Created by Learoy Tonight - Bite Size Learning

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Students: 29830, Price: Free

Students: 29830, Price:  Free

There is no question about the impact great customer service has on an organisation. How to manage customer feedback will give you the tools to make a connection and build a relationship with your customer base. Today we may be providing a service, tomorrow we may be a receiving one; it is the beauty of this that makes good customer service a truly human endeavour.

Bill Gates once said: “Your most unhappy customers are your greatest source of learning”. Make sure you use this as a source of inspiration! Create an environment that welcomes customer feedback. Educate your team on how to handle feedback and use it to improve. Predict potential issues before they arise and give people the tools they need to deal with any issues. You’ll create a more empowered workforce, who will inevitably provide a better customer experience.

Each lecture has been carefully selected so that you can explore relevant and meaningful strategies to create a truly customer centric workplace. Build a culture that values the importance of each customer interaction and empowers employees to provide the best service possible. This course is full of tips and tricks to use inside and out of your workplace. It will motivate you to really understand and support the environment you’re trying to create.

Learoy Tonight is a fresh business with interesting and modern ideas about education. Many people take part in creating these courses – from subject matter experts, to researchers and designers – to ensure you are provided with the best learning experience and the most up to date information. We’re excited about education and want to give you the opportunity to be the best you can be.

Each course will take you approximately 30 to 45 minutes to complete and will cover all of the components required to manage customer feedback. Our content will give you the opportunity to listen to experts and understand relevant models to use on your leadership journey when creating a truly human customer experience. Enjoy a collection of videos, interviews and engaging imagery used throughout our presentations.

This course is a small section of Customer – At Your Service. If you would like to really challenge yourself, join us for the entire journey.

What are you waiting for? Start tonight and be on your way to providing amazing customer service tomorrow.

Designing Gamification Level 1 (Basic) + Certification

Learn the basics of gamification and game design for customer and employee engagement & loyalty + get certified

Created by Gabe Zichermann - Author, CEO & Coach - Gamification & Public Speaking

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Students: 28325, Price: $29.99

Students: 28325, Price:  Paid

Designing Gamification (Level 1) is the only online course accredited by the to deliver Engagement Expert Certification at the introductory level. Once completed, you can request your certification and display it on your online profile, resume or website.

In this course, you'll learn the basics of gamification and engagement science, and how this powerful new design trend will affect your business from a practical, non-academic perspective. Whether you're in Marketing, HR, Operations, Product Development or Strategy, you can use the principles of Gamification and Engagement Science to transform your relationships with customers and employees. The course is taught by Gabe Zichermann - the world's foremost expert on gamification and engagement science, author of three books, chair of GSummit and Editor in Chief.

Complete this course and you'll understand:

  • What gamification is and isn't
  • The foundations of the discipline
  • How gamification will transform your industry
  • The canonical types of gamification
  • An intro to key engagement science
  • Relevant Examples across industries and design types

And as a bonus, you'll hear specially curated experts deliver relevant, supporting lectures from the blockbuster archive .

What Is Business Analysis for Information Technology (IT)

An Overview of Business Analysis Activities and Current Business Analysis Techniques

Created by Tom and Angela Hathaway - BA-EXPERTS: Business Analysis for Anyone Wearing the BA Hat

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Students: 26710, Price: Free

Students: 26710, Price:  Free

Business Analysis in the Real World

A Buddhist proverb warns, “Be mindful of intention. Intention is the seed that creates our future.” In a very real sense, this statement expresses the reason for business analysis. This discipline is really all about choosing and defining a desired future because without intention (expressed in business analysis terms, “requirements”), no future is more or less desirable than another.

In reality, every organization does some form of business analysis whether it uses the term or not. For many (especially larger organizations), it is an extremely structured, managed process while others thrive on change and only do business analysis when and as needed. The perception that business analysis is only needed to develop IT solutions is inaccurate. Actually, it is a critical component of any change initiative within an organization whether software is involved or not.

Current Business Analysis Techniques and Methods

The course defines how business analysis is currently practiced. The authors provide insight into this fast-growing field by distinguishing strategic, tactical, and operational business analysis. It provides surveys of what Business Analysts really do and what business analysis techniques people use most often when they are the one “wearing the BA hat”. You will learn what “requirements” really are and what different types of requirements exist. Because many requirements define future information technology (IT) solutions, the authors share their experience on how Waterfall, Iterative, Agile, and Experimental (aka "Chaotic") Software Development methodologies impact the business analysis responsibility.

Who Needs Business Analysis Skills?

Although the field of Business Analysis offers great career opportunities for those seeking employment, some level of business analysis skill is essential for any adult in the business world today. Many of the techniques used in the field evolved from earlier lessons learned in systems analysis and have proven themselves to be useful in every walk of life. We have personally experienced how business analysis techniques help even in your private life.

We created this course for everyday people in the real world to give you a basic understanding of some core business analysis methods and concepts. If this course answers some of your questions, great. If it raises more questions than it answers (implying that it piqued your curiosity), even better. If it motivates you to learn more about this emerging and fascinating topic, it has served its purpose well.

Product Management :Agile Requirements using Product Backlog

Learn to manage requirements as professional scrum product owner using user stories ( Business Analysis ,Scrum Master)

Created by Paul Ashun - CSM, Author-Scrum Productivity Books, CEO Pashun Consulting

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Students: 26462, Price: $99.99

Students: 26462, Price:  Paid

*All Glory to GOD for giving me the knowledge and experience to create this course*

COURSE SUMMARY

"Scrum Open, Professional Scrum™, Professional Scrum Product Owner™, (PSPO), Professional Scrum Master™, PSM, PSM I, PSM 1, etc. is the protected brand of Scrum . org. Our course and practice exams are neither endorsed by nor affiliated with Scrum . org."

Three reasons to TAKE THIS COURSE right now!

The unique reasons for taking this course are:

1. Complete, Concise, Confident Overview of Product Backlog Theory - I cover the theory and give you examples of how the theory is used in industry as an Agile Product Manager

2. Confidence in using Agile Scrum - In a very simple way, I teach you the fundamentals of Agile Scrum and Product Backlogs with Agile Product Management and how to use it effectively in industry without going into a class room or spending a lot.

3. You get to ask me questions and see me respond to every single one of them thoughtfully!

Includes Narration from Randal Schaffer and Ted R. Brown.

What is Agile Scrum?

Agile is an iterative time boxed software development approach that focuses on building software incrementally from the beginning of a project rather than delivering it all at once at the end. Scrum is a framework that traces back to early 90s, which provides a framework for managing complex product and software development with iterative and incremental processes. Scrum is a very popular framework for implementing agile project management. 

Who should take is course?

Whether you are a developer, Professional Scrum Product Owner (PSPO) or simply someone who wants the answer to the question "what is scrum and how can I use it in my projects", this is definitely the class for you.

What will I learn?

In this class, you will learn:

 • Product backlog and user stories- I give you a complete overview of what product backlog in scrum entails as used in the business work place without having to do a face to face course saving you hundreds if not thousands of dollars.

• Concise overview of agile scrum - Including the scrum theory, the scrum team, the scrum process, product backlog and a lot more.

• The facts based on real industry experience and research - The correct terminology and use of scrum is essential to mastering it. My experience in industry and research into the topic has been used to give you a solid grounding in the most concise way possible.

The course is video based with no supporting document necessary.

How is the course structured?

Each section features an overview of a particular aspect of agile product management of requirements using the product backlog such as its origin, when you can use it and how you can use it in product development. Examples are included throughout the course with excellent quality video and audio. All is based real world experience.

*All Glory to GOD for giving me the knowledge and experience to create this course*

Better Virtual Meetings: How to Lead Effective Meetings

Learn the basics of facilitation and minute taking at meetings to save time, improve communication, and get things done

Created by Hassan Osman - Virtual Teams & PM Expert; Bestselling Author; Leader @Cisco

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Students: 24022, Price: $19.99

Students: 24022, Price:  Paid

**Jan 2021 Update: Due to the coronavirus (COVID-19) outbreak, managers are now forced to lead their remote employees as they work from home. This course gives you all the tools & tactics you need to facilitate virtual meetings with your remote workers during this time.**

**This is a short course (approx 45 minutes) that gives you everything you need to know about how to lead effective meetings with your virtual team without wasting time on useless discussions**

**Over 14,000+ managers have taken this course with successful results**

Learn simple concepts that help you improve your meeting facilitation and communication skills, and become a better team leader through easy meeting tactics.

Note: The subject of meetings can be really boring, and you've probably heard most of the common-sense advice about meetings before, so there's nothing earth-shattering about the material in this course. However, if you follow all the lectures to the letter, then this will be the only course you're ever going to need about managing your virtual teams effectively, guaranteed.

Master Simple Tips That You Can Implement Straightaway

  • The one question to ask yourself before scheduling a meeting

  • How to draft an effective agenda (and include a simple phrase to save you time)

  • When to schedule meetings to minimize the number of interruptions (batching techniques)

  • How to take helpful meeting minutes (note-taking strategies that save you time)

  • How to schedule meetings for team members in different time zones

Resolve the Two Main Issues with Meetings

There are two main problems with meetings. First, there's a quantity problem (too many meetings), and second, there's a quality problem (too many bad meetings).

After taking this course, you'll learn how to address both those problems. You will learn how to have fewer meetings, how to have better meetings, and how to get the most out of your meetings to get things done. You'll benefit by saving your team and yourself some time, and you'll end up with more successful meetings.

Content and Overview

The course contains over 15 lectures and 45 minutes of content. It is designed for any employee or entrepreneur who frequently leads online meetings with their team members.

The content includes three main sections (before your meeting, during your meeting, and after your meeting), and each section includes simple steps that you can follow. There are also a couple of additional sections about general meeting guidelines and how to find a common meeting time that works for your remote team members who live in different time zones (using a free online tool).

The course is delivered in a format that is easily digestible for busy professionals (each video lecture is around 2 to 5 minutes long).

The course also includes two free downloadable templates (included in the materials):

  • A Free Meeting Minutes Template (in MS Word format) to help you with your minute taking

  • A Free Meeting Agenda Template (in MS Word format) to help save you time creating an agenda

Here's are the steps that are covered in the course:

BEFORE Your Meeting

  • Step 1: Decide on a Need and Objective

  • Step 2: Determine the Attendees and Draft an Agenda

  • Step 3: Define the Logistics and Schedule the Meeting

DURING Your Meeting

  • Step 1: Welcome and Logistics Check

  • Step 2: Go through the Agenda

  • Step 3: Capture Effective Meeting Minutes

  • Step 4: Close with a Review

AFTER Your Meeting

  • Step 1: Distribute Meeting Minutes

  • Step 2: Follow up on Actions

Meeting Best Practices

  • Meeting Scheduling Guidelines: How to effectively schedule your meetings (particularly your recurring meetings) to improve team productivity

  • Coordinating Global Time Zones: How to schedule meetings for team members living in different time zones (using a free online tool)

By the end of this course, you'll be armed with a comprehensive end-to-end process that you can implement right away with your virtual team.

There are no requirements necessary to enroll in the course, and you can learn the material at your own pace.

Note: This course is technology-agnostic. This means that it doesn't matter if you use Zoom, Webex, GoToMeeting, Skype, Adobe Connect, Google Hangouts, BlueJeans, or any other collaboration tool. The concepts focus more on process and communication best practices as opposed to technical guidelines.

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Student Testimonials:

★★★★★ "Some of the items presented do seem common sense/intuitive, but oftentimes in the "real world" we get overwhelmed and encumbered by everything that is going on, we skip steps and forget to follow a coherent process. I have recently held a few meetings where I didn't feel as effective as I could have been. This course was a great step to refocus/reorganize and move forward." - Dacia Drury

★★★★★ "I really enjoyed this course! I thought the material was well-organized and presented in an engaging way. The content was also very relevant- even though I already lead a lot of my own virtual meetings and have been doing so for a long time, it reinforced and validated some of the ideas I use. I also liked the format of the course, presented in short bite-sized pieces and with the reiteration of simple concepts to drive home the principles. 10/10 would take again!" - Sarah Wiezel

★★★★★ "I'm new to virtual meetings and the course made it easier to understand the basics of virtual meetings. I normally use WebEx tool for meeting with my team so the tips I have learned from the training material will help me a lot to conduct effective meetings in the coming days. Thanks a lot for the infortaining material." - Peter Dlamini

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30 Day Money Back Guarantee

If you are not satisfied with the course for any reason, you may return the course within 30 days of the purchase date.

Ready to Start?

Click on the "Enroll Now" or "Buy Now" button in the top right corner of this page and start learning how to have effective meetings.

Leadership: How to Influence, Inspire and Impact as a Leader

Leading Others Using Effective Leadership Methods That'll Get You Results! Influence, Inspire & Impact as a Leader

Created by Life Progression Project - Teaching 240,000+ Students across 40+ Courses

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Students: 24007, Price: $109.99

Students: 24007, Price:  Paid

Leadership is about making others better through empowering them to be and do their best. Every business needs strong leaders to guide, inspire and impact those around them, to work together and achieve a common goal. 

If you are ready to develop your leadership skills, to be someone that motivates others to be the best versions of themselves and surpass goals, then this is the course for you! Leadership: How to Influence, Inspire and Impact as a Leader, guides you from having a manager mentality to developing an attitude of leadership. You will be introduced to the various styles of leadership, learn about the effectiveness of each, and determine which style of leader you are. You will learn how to work with different levels of performers and how to inspire them to reach further success, how to effectively communicate and influence others to work towards your vision, and you'll learn how to do it in a way that's both informative and engaging!

Lorraine Wiseman has taught leadership to companies around the world for more than 25 years, teaching both hands on and at colleges and universities. This course brings Lorraine's 25+ years of experience and industry know-how, to you! Her unique teaching style comes from her experience in presidential roles in 7 companies, in 6 countries around the world.

What Will I Learn?

  • The qualities of a great leader
  • The difference between being a manager and a leader
  • Traits VS behaviors
  • Leadership styles: the impact they can have on an organization and potential results
  • The significance of followership and how being a follower can make you a stronger leader
  • Working with different levels of performers and how to influence them to achieve results
  • Assembling the right team
  • How to build a cohesive team
  • Being an authentic leader
  • Servant leadership
  • Building trust through coaching and communication
  • How to overcome blocks in creativity
  • Choosing the right channel of communication in various circumstances
  • Creating a shared vision and empowering your team

This course is also full of examples and activities that allow you to practice what you are learning. Work with Lorraine throughout 7 exercises to develop your skills and competencies to become a strong leader!

Learning from Leadership: How to Influence, Inspire and Impact as a Leader will benefit you professionally as you gain skills and acquire tools that will enable you to support your team! 

Leadership can be challenging and complex. To navigate this maze you need to have a strong understanding of who you are, know what motivates your followers, communicate effectively and more! 

By the end of this course you will be able to confidently and effectively influence and support those around you, empower your team to reach goals and more!

We look forward to seeing you in the course!

Quality Management for Business Excellence

Lead Quality Management in the Organization • Transform the Organization to Become the Best-in-Class

Created by Sandeep Kumar ­ - Experienced Quality Manager • Six Sigma Coach • Consultant

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Students: 23901, Price: $109.99

Students: 23901, Price:  Paid

  • Are you new to Quality and want to start with a strong foundation of  Quality Management concepts? 

  • Are you appearing in any certification exam such as PMP, CQA, CQE  and want to refresh your basic understanding of Quality Management?

  • Are you working in the field of Quality Management and want to refresh your knowledge?

Here is what everyone in the organization should know:

  • Definitions of Quality

    • How can you achieve quality if you don't understand what quality is?

  • Why do businesses need to produce quality products?

  • Understand Garvin's eight dimensions of quality: Performance, features, reliability, conformance, durability, serviceability, aesthetics, and perceived quality.

  • Difference between Quality and Grade

  • Difference between Quality Assurance and Quality Control

  • Quality Management System

  • History of Quality

  • Quality Tools

    • Learn about seven basic quality tools.

  • Quality Costs - or the Cost of Poor Quality (COPQ)

    • Visible and invisible costs of quality

    • Prevention cost, appraisal cost, internal failure costs and external failure costs

    • Why do we need to measure the cost of quality?

  • Quality Awards - Deming Award, EFQM and MBNQA

    • In this section, you will learn about these three top global quality awards.

  • Quality Gurus - Edwards Deming, Joseph Juran and Philip Crosby.

    • In this section learn about the life and teachings of these quality gurus.

  • Understanding waste

    • Three broad categories of waste: Muda, Mura and Muri

    • TIMWOODS

      • Transportation

      • Inventory

      • Motion

      • Waiting

      • Overprocessing / Extra Processing

      • Overproduction

      • Defects

      • Skills Underutilized / Non-Utilized Talent

OVER 14,000 HIGHLY SATISFIED STUDENTS HAVE ALREADY TAKEN THIS COURSE.

Advanced Product Management: Vision, Strategy & Metrics

Learn the skills Product Managers use every day. Vision, strategy, & advanced metrics for Product Managers

Created by Cole Mercer - Sr. Product Manager @ SoundCloud | Ex-Bonobos, Gen. Assembly

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Students: 23810, Price: $99.99

Students: 23810, Price:  Paid

In this truly modern course, you'll learn all of the advanced skills and techniques that successful product managers use in their day-to-day working lives. From how to implement vision and strategy to getting a better understanding of how to use data, these lectures are designed for for founders, CEOs and, of course, product managers. With real world examples demonstrating exactly how to execute each approach, you'll find out exactly what to do (and what not to do) to build your company up to the level it deserves.

You already know the basics of being a product manager and securing that all-important job. But ensuring the success of your products is an entirely different ball game. You need to know the framework that transforms any product from zero to hero and the metrics measuring techniques that will allow you to figure out a product's successes and pitfalls. After all, there's nothing that can't be improved.

The first section of this course will take you through two hugely important elements of product management: vision and strategy. Whether you're a founder of a company or the product manager at said company, we'll teach you the difference between the two and how to implement them into the development of your products. The second section goes into a lot more detail on metrics. We'll take you through how to figure out what data to measure and how to fully understand the data that you track. There's also a deep dive into three different industries to demonstrate how metrics can change depending on the product that you're working on.

At the end of it all, you'll have the tools needed to make better, and more profitable, decisions in your product manager role.

Your instructors

Cole Mercer has been a Senior Product Manager at Soundcloud, Bonobos, Mass Relevance, and has taught the Product Management course at General Assembly in Manhattan, NYC. He is now a full-time Product Management and Strategy consultant.

Evan Kimbrell is a top rated Udemy instructor with 19 courses on everything Entrepreneurship. His courses have over 300,000 students and over 16,000 five star reviews. For the past few years, he has also been running a digital agency that has produced over 100 web and mobile products.

What you’ll learn

  • What vision and strategy actually mean.

  • The importance of vision and strategy in product management.

  • What makes a great visionary and how to set a clear vision.

  • How the product development hierarchy works.

  • The most common types of strategy.

  • How to set out an effective roadmap.

  • How to use a more modern and agile form of roadmapping.

  • What metrics actually are.

  • The types of metrics you should be monitoring and optimizing.

  • The various metrics that relate to e-commerce, mobile and marketplace products.

  • How leading and lagging metrics tie into product management.

  • How to analyze metrics using cohorts.

  • Gain an understanding of origin source sorting and how this can skew product metrics.

  • When to use data versus when to use your intuition.

  • Real world examples demonstrating all of the above.

Are there any course requirements or prerequisites?

  • As this is an advanced course, a basic understanding of Product Management would be beneficial.

Who this course is for

  • Anyone looking to learn advanced Product Management techniques.

  • Product Managers and CEOs who want to gain more effective decision-making skills.

Customer | How to Understand Customer Needs

Be guided on understanding the modern customer and how their needs have changed over time

Created by Learoy Tonight - Bite Size Learning

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Students: 23217, Price: $29.99

Students: 23217, Price:  Paid

There is no question about the impact great customer service has on an organisation. How to understand customers’ needs will give you the tools to make a connection and build a relationship with your customer base. Today we may be providing a service, tomorrow we may be a receiving one; it is the beauty of this that makes good customer service a truly human endeavour.

We see it often – an organisation says they’re customer centric and have a customer strategy to prove it, so why do they provide such a poor customer experience? Looks like a chicken, clucks like a chicken… But it’s not a chicken?! This course will help you understand how your internal processes impact your external service. It gives you tools to determine the factors that create customer value and links your service to outcome. You will also be guided on understanding the modern customer and how their needs have changed over time. That customer experience strategy of yours may just need a little tweaking so that you can truly respond to your customers’ needs.

Each lecture has been carefully selected so that you can explore relevant and meaningful strategies to create a truly customer centric workplace. Build a culture that values the importance of each customer interaction and empowers employees to provide the best service possible. This course is full of tips and tricks to use inside and out of your workplace. It will motivate you to really understand and support the environment you’re trying to create.

Learoy Tonight is a fresh business with interesting and modern ideas about education. Many people take part in creating these courses – from subject matter experts, to researchers and designers – to ensure you are provided with the best learning experience and the most up to date information. We’re excited about education and want to give you the opportunity to be the best you can be.

Each course will take you approximately 30 to 45 minutes to complete and will cover all of the components required to understand customer needs. Our content will give you the opportunity to listen to experts and understand relevant models to use on your leadership journey when creating a truly human customer experience. Enjoy a collection of videos, interviews and engaging imagery used throughout our presentations.

This course is a small section of Customer – At Your Service. If you would like to really challenge yourself, join us for the entire journey.

What are you waiting for? Start tonight and be on your way to providing amazing customer service tomorrow.

FREE COURSE: Business, Management & Leadership Fundamentals

The Fundamentals of Public Speaking, Sales, Persuasion, Influence, Pitching, Habit Change & Reputation Management

Created by Expert Academy - Supercharge your learning with the world's leading experts

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Students: 22807, Price: Free

Students: 22807, Price:  Free

This course combines fundamentals from several of The Expert Academy's most successful courses from our top instructors, designed to give any aspiring leader some of the core skills which they need to run a business. Each of the courses are available on Udemy in full if you wish to get a more in depth view of the individual topic areas.

We would of course really appreciate great reviews!

The six topics covered are:

The Psychology of Persuasion and Influence with Phil Hesketh

  • Our Seven Fundamental Psychological Drivers

  • Why We Do What We Do and How We Form Opinions: First Impressions

  • Body Language: Reading It and Interpreting It

  • How to Handle Difficult People with a Smile

  • How to keep improving relationships

  • How Relationships Develop and How to Relate to People

The Perfect Pitch: How to Tell Them What They Want to Hear with Alan Stevens

  • Why Pitching Is Important

  • Key Steps to a Perfect Pitch: Being Concise

  • Key Steps to a Perfect Pitch: Solving their Problem

  • Key Steps to a Perfect Pitch: Telling Them What They Want to Hear

  • An Example Pitch: The Pixar Pitch

How To Break Habits with Gavin Presman (complete course)

  • Breaking Habits Through Nano-Change

  • Slicing

  • Situation

  • Stacking

  • Stating & Celebrating

Public Speaking Masterclass with Alan Stevens

  • So You've Been Asked to Make a Speech or Presentation: Key Questions

  • Assessing Your Audience

  • Objectives

  • What Do They Want To Hear?

  • Deciding Your Outcomes

  • Preparing to Speak

  • Controlling your Nerves

  • Presentation Aids

  • Speaking Like A Professional

Reputation Management with Alan Stevens

  • Recognising Risk

  • Alertness and Monitoring

  • Positive Action

  • Responsiveness

  • Being the Best

  • Case Study - Ratners

Sales Skills Masterclass with Phil Hesketh

  • The Number One Universal Killer Question in Selling

  • The Importance of Establishing the Clients Expectations

  • How to Close the Sale Without Sounding like a Salesman

  • People Buy Emotionally and Justify Logically. What to Do About It

  • Being Prepared for Objections

  • What Does Value For Money Really Mean?

  • The Real Meaning of  ‘Win-Win’

  • Selling in the Long Term and Being Recommended

We hope you find these mini-courses useful, and if you do enjoy them, you can find each of then courses in full on Udemy.

Lean Leadership Skills, Lean Culture & Lean Management

Leading Change: Lean Culture, Lean Manufacturing, Continuous Improvement & Toyota Production System

Created by Lawrence M. Miller, Institute for Leadership Excellence - Best Selling Instructor, Author & Leadership Coach

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Students: 21862, Price: $119.99

Students: 21862, Price:  Paid

This course now includes two complete ebooks, Getting to Lean and Team Kata, more than 670 pages of case studies, exercises, and illustrations.

Mastering lean leadership and lean culture is essential to your success as a manager and your company's success. There are two major principles of lean: Respect for People and Continuous Improvement. This course, based on years of field experience, shows you how to implement both principles in your organization. Lean is eliminating waste and the disciplined method of optimizing value to customers. It is creating a culture that brings out the best in all employees. If you do this... you will succeed as a leader in your organization!

The instructor has been engaged in implementing lean culture and leadership for more than forty years, working with companies like Honda, Toyota, Shell Oil Company, Corning, Merck and dozens of others. This course is based on his practical field tested knowledge of lean culture and leadership. The course introduces the history of lean, the essential principles and practices, and the important functions of the lean leader. It also presents the two critical paths to lean implementation: first, the redesign of processes, systems and structure to create the foundation that enables teams to engage in continuous improvement; second, it presents the essential habits of teams and team leaders engaged in problem-solving and continuous improvement. 

Some comments from previous students:

  • "Amazing everything makes so much sense... I loved it, wasn't expecting it to be that powerful ... Thank-you for spreading your knowledge :)" Waleed Mousa 

  • "Love how this guy communicates. Love the course so far!" Ren Cooper

  • "Excellent! Larry Miller is the teacher everyone would love to have. Knowledgeable, laid back, funny. Real anecdotes and experiences from Toyota and the companies that later embraced the Lean philosophy. If you wanna understand the right attitude of a leader this course is the right stop. If you wanna know the House of Lean and how to live it properly look no further. Plenty of additional material available, including two of his books I would buy again with NO hesitation. I will check asap also the other courses and resources from the same author because this was high quality content Well done Larry! greetings from Melbourne!" Antonino

  • "Great Professor, Great Course!" Fabiano Bonomini

  • "Very good course for any manager. This was my first course and I didn't know what to expect but I was pleasantly surprised but how much knowledge I did gain. I am a first time manager at my company. We had a zoo in here. People coming in late all the time, music blasting, very disorganized. By implementing items slowly it did turn things around and I know I have the respect of all the employees here. Larry is fun and has a lot of experience." Kevin Mohammed

  • "I really like the short and to the point lectures; the diagrams are great for the visual learners (me!) as well the sheet for identifying your clients, goals will be useful. This was round one as I find reviewing these programs more then once helps in establishing a game plan for my work place." Sherry Jackson

  • "I have had the pleasure of working with and learning from Larry Miller. This course was very informative and has given me some great ideas and tools to strengthen my coaching abilities." Jane McDonald

Lean Six Sigma Introduction Specialist

Become a Certified Lean Six Sigma Introduction Specialist >> Be a specialist at introducing Lean Six Sigma to the world

Created by Advanced Innovation Group Pro Excellence (AIGPE) - Drive Success to Excellence

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Students: 21534, Price: Free

Students: 21534, Price:  Free

What really is Six Sigma? Where and how did it originate? What do we mean by Lean Six Sigma? What is Quality? There are so many questions that everyone should know before diving into understanding every single Six Sigma tool and technique.

Keeping this view of giving you a detailed Introduction to Lean Six Sigma and making you a specialist at this introduction, we have created this program – The Lean Six Sigma Introduction Specialist.

What can you expect from this program?

By the end of this training, you can easily answer these questions with complete confidence:

  • What is Quality?
  • What is Six Sigma and what do we mean by the term “Sigma”?
  • What is Lean?
  • History of Six Sigma
  • Foundations of Lean and Six Sigma
  • What are the roles of individuals in a Lean Six Sigma project?
  • What are the characteristics of successful Lean Six Sigma projects?
  • What is the DMAIC roadmap and Lean Six Sigma toolkit

It is important to note that this training is designed to give you an overview and layout of the Lean and Six Sigma methods. It will emphasize on the reasons of why this methodology is in existence for more than 3 decades and will continue to thrive for many more decades to come. It also emphasizes the reasons why we must be Six Sigma certified. However, it must be noted that this training does not discuss any of the Lean OR Six Sigma tools and techniques in detail.

Through the course we will walk you through the overview of Six Sigma from organizational and individual perspective. We have even added real-life examples of manufacturing and service industries for those who would use Six Sigma for the first time.

At the end of the course, you’ll be a specialist at introducing Lean Six Sigma methods to any layman.

This course is designed for: 

  • Enthusiastic quality professionals who are NEW to the world of Lean, Six Sigma and Quality and want to take their skills to the next level
  • It is also for those individuals who are consultants and are involved in providing coaching, consulting and training to their clients
  • Individuals from operations, various functions and departments can gain a complete overview of Lean Six Sigma methods
  • Six Sigma and Lean practitioners and project managers who want greater depth of understanding of the origins and the working basis of Lean Six Sigma can benefit immensely from this course
  • Finally, this course is also perfect for any newbies who are looking to enhance their skill sets in the field of process improvement.

If you are already an expert at Six Sigma, this course is probably not for you.

Why wait? Become a Certified Lean Six Sigma Introduction Specialist NOW!

The Manager’s Guide to Effective One on One Meetings

Frameworks and strategies to hold effective 1:1 meetings to help you grow and develop your employees

Created by Shelley Osborne - Learning & Development Expert, Ed Tech Evangelist

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Students: 20861, Price: Free

Students: 20861, Price:  Free

One on one meetings don't have the best reputation. They're rarely structured and often don't feel very productive or rewarding.  As a result, many managers end up dreading their one on one meetings, or not holding them at all.  Yet one on ones are crucial to making your employees feel valued, giving them a space work through problems with their manager, give and receive feedback, and grow and develop their career.  As a manager, you might be wondering how you can make your one on ones more productive, more structured, and more rewarding, for both yourself and your employees, but don't know where to start.

In this course, the Udemy Learning and Development team shares frameworks and strategies, as well as tools and resources you can use to make your one on ones not only effective, but excellent. 

In "The Manager's Guide to Effective One on One Meetings," you will gain: 

  • An understanding of the different types of one on ones and their purpose.
  • Concrete tools and tips that you can implement in your one on ones today.
  • Worksheets that you can use with your direct reports to help them with their day-to-day projects and career development.
  • Frameworks to make it easier to give feedback to your employees.

Holding effective one on ones is a crucial management skill that makes your team more productive in reaching company goals, and each of your team members more happy in their day-to-day work.

In this course, you will not only hear best practices for holding one on ones from Udemy's Head of Learning & Development, Shelley Osborne, but also get tactical tips from some of Udemy's best managers. 

We're thrilled to invite you to be a part of this engaging online training! 

ISO 9001:2015-Quality Management System Implementation&Audit

Learn how to Implement and Audit a Quality Management System as per ISO 9001: 2015

Created by EL MAQTBA - Providing IT, Security, Safety and Quality Training

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Students: 19480, Price: $89.99

Students: 19480, Price:  Paid

Learn How to Implement and Audit a Quality Management System as per ISO 9001: 2015!

This 3.5 hours course provides a clear, step-by-step explanation on each requirement/sub-clause of the ISO 9001: 2015 Standard.

This course offers solutions which can be used in the implementation of a quality management system, it also provides guidance on how to audit a quality management system, whether internal or external audit.

This course will help you gain a perfect understanding of ALL the requirements presented in ISO 9001: 2015, and you will be able to implement a Quality Management System or make an audit for a QMS.

        PLEASE DO TAKE A LOOK AT THE  VIDEOS PROVIDED FOR FREE BEFORE ENROLLING IN THIS COURSE!

This course is divided into 4 parts:

The first part acts as an introduction to the course, it provides you with definitions such, quality, quality management and ISO, and the purpose of quality management.

The second part speaks about the 7 quality management principles, the actions proposed by ISO 9000: 2015 in order to apply those principles and the benefits of each principle.

The third part is where, in my opinion, things get serious, as it contains a very thorough and detailed explanation of all the requirements of ISO 9001: 2015 plus examples to help you better understand the requirement, it follows the structure of the standard so we will be discussing about the clauses in their order: Context of the Organization, Leadership, Planning, Support, Operation, Performance Evaluation and Improvement.

The fourth part is about management system auditing in general and it speaks about the principles and types of management system audits, concepts like audit scope and criteria, audit teams, audit objectives, non-conformity, audit plans and report.

Every key requirement of ISO 9001: 2015 is being explained : context of the organization; risks and opportunities; QMS scope; quality policy and objectives; infrastructure; competence; awareness; measuring and monitoring resources; documented information; design and development; customer communication; reviewing customer requirements; property belonging to customers or external providers; preservation; control of externally provided processes, products and services; identification and traceability; post-delivery; release of products and services; nonconforming outputs; customer satisfaction; internal audit; nonconformity and corrective action or management review.

The course DOES NOT ONLY READ THE REQUIREMENTS OF ISO 9001:2015 but it speaks about the intent of each requirement, gives examples and solutions for the implementation. It is a great tool for auditing or implementing a Quality Management System.

PLEASE DO TAKE A LOOK AT THE COURSE CONTENT BEFORE ENROLLING IN THIS COURSE!