Best IT Troubleshooting Courses

Find the best online IT Troubleshooting Courses for you. The courses are sorted based on popularity and user ratings. We do not allow paid placements in any of our rankings. We also have a separate page listing only the Free IT Troubleshooting Courses.

Advanced IT Troubleshooting for Helpdesk Support Technicians

Learn some of the less common IT troubleshooting techniques for Windows computers

Created by John Courtenay - Desktop Support Engineer

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Students: 33777, Price: $19.99

Students: 33777, Price:  Paid

Over this course, you'll learn some of the more advanced IT troubleshooting techniques, which will teach you how to solve some of the more difficult issues that can sometimes occur with Windows computers,

Topics covered are as follows:

Device Manager

Windows Update

User Account Control (UAC)

Network Connectivity

Windows Registry

Whilst these techniques were tried and tested on Windows 10, they are relevant to any version of Windows currently supported by Microsoft, and should also be of use to anyone who is still on Windows XP as well.

Advance IT Troubleshooting for Desktop Support Professional

Learn advance Windows 10 IT troubleshooting skills to get growth in your Desktop Support / System Administration job

Created by Techi WIZ - Microsoft® Certified Solutions Expert (MCSE)

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Students: 8357, Price: $39.99

Students: 8357, Price:  Paid

You'll learn advance Windows 10 troubleshooting IT Support skills in this course by a Microsoft Certified Solutions Expert (MCSE).

You'll be able to prove yourself by learning to advance Windows 10 IT troubleshooting knowledge while working as a Desktop support technician, technical support, or system administrator profile.

  • We'll create a virtual PC where you can practice without worry because changes make on the virtual PC will not affect your main physical system.

  • I hope you've basic knowledge of Windows 10, Active Directory Domain, PowerShell, and have a system for practice.

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What Students Are Saying About The Course:

· 5 stars, “ Thank you for great lessons” - Khun Maung Hait.

· 5 stars, “ Very good teacher..... thanks man” - Slaven Petrisevac

· 5 stars, “ We need more details on this particular topics because it's an interesting topic” - Md Ashikur Rahman Rifat.

· 5 stars, “ this is definitely a great match for i love everything about the course.” - Ephraim Bodiba.

· 5 stars, “ Great Course” - Nikola Ristic.

· 5 stars, “ Pace of teaching thanks so much” - Mukiibi Abdul.

· 5 stars, “ Very Helpful for my career” - Akouete Avessou

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You'll learn the below Modules in this course:

  • Prepare Virtual Test-lab

                Prepare Virtual Test Lab by Install Hyper-V on Local System and Download Free Evaluation Windows 10 Image

  • Installing Windows OS With Multiple Boot Media

                How to install Windows 10 with multiple source media like ISO with bootable USB disk.

  • System Troubleshooting without Reboot

                We'll learn to solve many frequent complex issues easy quick fix without reboot the system. (Because the client will not be happy with your restart solution)

  • Optimize System Performance (Fix Slowness Issue)

                You'll be able to troubleshoot system slowness issues and can optimize system performance.

  • Active Directory Setup

                You'll able to install Server 2019 and on top of that, you can install Active Directory Role.

  • Active Directory Introduction

    You'll learn about Active Directory users, computers, join the system in the domain, and check account status with cmd.

  • File System Related Troubleshooting

IT Troubleshooting Skill Training

IT Troubleshooting 101 for Analysts and Managers

Created by Noel Temena - Deductive Skill Development & Automation Consultant

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Students: 7434, Price: $49.99

Students: 7434, Price:  Paid

How to Troubleshoot: IT Troubleshooting Skill Training is about applying logic over technical components to identify faults. It is not about memorizing specific tasks for specific problem. Program focuses on developing a methodical approach in IT troubleshooting.

You will learn the fundamentals of efficient troubleshooting using technical deduction and fault isolation. Through repetitive exercises and drills, program will condition your technical reflexes to raise your troubleshooting intelligence.

Target Audience: Technical Managers, Enterprise IT Analyst, Data Center Analyst and Call Center Analyst

NOTE: Skill program complements ITIL and ideal for Technical Managers looking to build a more productive and consistent technical team.

Take this ultimate IT Troubleshooting Skill Training course now and learn how to troubleshoot basic issues.

Desktop IT Support Level 1 & 2 in real life (Troubleshooting

Learn everything in real life Troubleshooting for IT Help Desk , Helpdesk , IT Support , System Administration and IT

Created by Tareq . - IT Professional. 12,000 Students Worldwide

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Students: 1466, Price: $19.99

Students: 1466, Price:  Paid

This course in 2021 will teach you how to become a Desktop Engineer. Here I shall provide almost common issues in real life, what almost users and client-facing issue and how we resolve these issue with a perfect solution.

Windows 10 & Windows Server used in this course

  • Windows client ( windows 10  )

  • Windows Server ( 2016 )

Windows Server Version available till today : 

  • Windows Server 2003

  • Windows Server 2008

  • Windows Server 2012

  • Windows Server 2016

  • Windows Server 2019 

Windows Client Version available till today : 

  • Windows XP

  • Windows Vista

  • Windows 7

  • Windows 8

  • Windows 10

Other name for IT Support

  • System Administration

  • System Administration ( Level 1 )

  • System Administration ( Level 1 & 2 ) Desktop Support

  • Remote Support

  • Field Support

  • Desktop Engineer

  • Remote Engineer

  • Helpdesk

  • IT Engineer

  • IT Support

Duties and responsibilities of the job ( for some company )

  • Installing and configuring computer hardware, software, systems, networks, printers and scanners

  • Monitoring and maintaining computer systems and networks

  • Responding in a timely manner to service issues and requests

  • Providing technical support across the company (this may be in person or over the phone)

  • Setting up accounts for new users

  • Repairing and replacing equipment as necessary

  • Testing new technology

  • Possibly training more junior staff members.

  • Install and configure software and hardware.

  • Manage network servers and technology tools.

  • Set up accounts and workstations.

  • Troubleshoot issues and outages.

  • Ensure security through access controls, backups and firewalls.

  • Monitor performance and maintain systems according to requirements.

Hope you will enjoy the course