Best Hotel Management Courses

Find the best online Hotel Management Courses for you. The courses are sorted based on popularity and user ratings. We do not allow paid placements in any of our rankings. We also have a separate page listing only the Free Hotel Management Courses.

Hotel Management Fundamentals – Hotel Management Operations

Learn hotel management basics, dive into hotel operations, succeed in your hotel management career and become a manager

Created by Sabir Ziganshin - Hotelier | Career Coach | Entrepreneur

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Students: 10653, Price: $129.99

Students: 10653, Price:  Paid

What is the hotel management? How does the hotel industry work?

Register for this course and get your answers today!

This hospitality course is the EASIEST WAY to learn practical hotel management.

If you are about to start your first hotel job and/or interested in hotel management strategy, this course is what you need. I made it as useful as possible for you to have a complete understanding of hotel operations. The unique delivery style will help you learn every hotel department through its functions, systems, reports, relations, and professional terminology. You will be able to understand practical hospitality management basics, pick the right hotel department for your career and learn how to become a manager.

When I started my first hotel job as a restaurant server, I did not know much about hotel management structure and professional terminology that is essential to your career progress. However I've learned cash handling procedures, POS system, inventory, PAR level and a night audit. There were even more terms for me to learn as I moved forward towards my career goal of being a hotel general manager.

Long story short.

Now allow me to explain to you the structure of this course:

Part 1: Course Introduction

Part 2: Hotel Operations - Front Office, Food & Beverage, Housekeeping, Sales & Marketing

Part 3: Test Yourself - Quizzes

Part 4: Additional Materials

Part 5: Final Note

Studying hotel management will help you uncover other hospitality and tourism job opportunities within your home country as well as around the world. All you have to do now is register for this course so that you can make an informed decision about hotel management career and hospitality industry in general.

Fundamentals of Hospitality Engineering Management

understanding systems, planning of operations, controlling aspects of operating activities, enhance guest experiences

Created by Hotel Management School Your learning Partner - Professional Hotel Management courses for career development

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Students: 6544, Price: Free

Students: 6544, Price:  Free

Hotel Engineering is highly sophisticated and complex operations. Effective engineering operations will have various benefits

  • Enhanced Guest Experiences through achieved standards

  • operations cost management

  • improving the life of buildings and equipment.

Engineering operations are the responsibility of engineering directors however an understanding of operations by other department is equally important to have an impact on effective in achieving guest experiences desired,

Hotels are using various technologies to enhance guest experiences in room, kitchen, F&B etc and most of the technologies require engineering setup and IT controls.

Having all employees understand key engineering management aspects can help hotels to achieve effectiveness objectives

This course will help you understand engineering operations in brief.

M1 Introduction to Hospitality Industry and Hotel Finance

Module 1 of Master Class to become Hospitality Finance Expert. Hotel Finance Structure, Accounting Practices

Created by Hotel Management School Your learning Partner - Professional Hotel Management courses for career development

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Students: 5186, Price: $59.99

Students: 5186, Price:  Paid

Hospitality finance is unique from other industries. A part of the hotel finance department is considered part of hotel operations rather than a support function due to blending into the main operations for cash control, purchasing, material management.

Hotel operations are also fast-paced high-volume transactions making it unique and require a lot of internal controls and reconciliations. Being a part of a big moving machine, if finance does not function equally fast, the entire machine gets slows.  and if internal control is week, revenue may leak.

In this complete Master Class, we will learn all components of the hotel finance function, internal controls, management aspects and technical accounting.

Class is divided into Modules and you will gain access to all modules one by one. you can choose to learn as per your individual requirements. In this module, we will be covering basic aspects of hotel organization structure, hotel finance structure, Format and standards of hotel accounting and basic accounting concepts that are needed in hotel finance.

In other modules, we will be covering,

Uniform System of accounting,

Accounts Receivable

General Accounting

Fixed Asset Controls

Income Audit

Cost Control and other departments.

This Module is Basic and the First to be learned. There will be updates to this module based on our Live classes. You can ask any questions in the Question and Answers.

The instructor of this class is an experienced CFO with over 12 years of experience in hospitality finance, Currently, he is managing 15 hotels in Myanmar.

Once you have completed all Modules, you will get entitled to Get a Master Class Certificate issued by “E hotel management school”  separately in addition to completion certificate issued by UDEMY for Completing each module.

Steps in re-opening Hotels & Restaurants during Pandemic

Structure your response in Digital Marking, operation redesign, communicate & access to checklist and other resources

Created by Hotel Management School Your learning Partner - Professional Hotel Management courses for career development

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Students: 4952, Price: $49.99

Students: 4952, Price:  Paid

Corona Virus (COVID 19) has presented unprecedented challenges in front of the tourism business. As its said desperate times need a desperate response, every business needs to re-think their business strategies. There are tons of discussions online via webinars videos however it is unstructured and you would need to waste a lot of time digesting it.

In this short course we tried to provide you with a structured response to the crisis presented to us by COVID 19. You will access the checklist and resources needed to carry out your response.

Pandemic Response needs the following four steps.

1. Re-align your business strategies with changing needs

2. Plan & Manage your Cash Flows in the crisis

3. Maintain a communication

4. Innovate on operations and sustainability

5. Plan you digitial marketing efforts

If you need any assistance, feel free to message in the QnA section.

Communication Skills for Hospitality Front office Associates

Engage with guest confidently and leave a lasting impression | delight hotel guests | Customer engagement skills

Created by Hotel Management School Your learning Partner - Professional Hotel Management courses for career development

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Students: 3644, Price: $34.99

Students: 3644, Price:  Paid

Hospitality professionals need to be excellent communicators in order to engage effectively with guests and delight them with their services. Communication skills include not only language skills but understanding your guest needs, non-verbal and body language as well.

In hotels a variety of Guests comes to stay from different cultures hence communicating with them can be difficult. in this course Mrs Sharmila Chand, who is a senior journalist and has been reviewing hotels since a long period of time, is sharing using tips on improving the communication skills of front-office associates in the hotel.

We will cover all aspects of communication

- how to greet hotel guests and check them

- how to handle guests requests

- How to check them out

- what are do and dont in communication with guests.

Take this course to improve your personality and ability to communicate well with your customers. 

TripAdvisor Domination For Hospitality & Hotel Management

Hotel Management: Improve Your TripAdvisor Ranking And get more Customers in 2021

Created by António Araújo - Digital Marketing & SEO Specialist

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Students: 3071, Price: $99.99

Students: 3071, Price:  Paid

Do you want to learn how to dominate TripAdvisor?
Are you ready to increase your Hotel Management and Hospitality Business Profits?

➡️ Join over 2900 Hospitality Professionals in our exclusive Tripadvisor Domination Course 

This course was created by compiling the knowledge our International team acquired over the last 6 years into a step by step practical Guide to dominate TripAdvisor and any other online review platform.

We have helped over 300 Hotels, Resorts and other hospitality businesses to manage and improve their online reputation and dominate TripAdvisor rankings with the best Hospitality Management Methods and effectie Hotel Management strategies.   

Many of our customers started with a bad or non-existent online Reputation and after following our course and Guidelines many of them are now on TripAdvisor’s Top 10 for their location and with increases of over 100% in occupation rate and profits .   

Over the last years we have been experimenting and optimizing this model to create this revolutionary Guide we are bringing you now  for the perfect Hospitality Management!

It’s possible to increase your bookings and revenues by improving your Online Reputation and Hospitality Management system and we guarantee that by the end of this course you will have all the skills and tools to increase your ranking on TripAdvisor in 2021.   

We broken down the entire process: from the business evaluation, Reviews collection and management, professional Tools and tips to the entire customers experience so you can replicate this proven system.   

Hotel Management and any other hospitality related businesses depend on their online reputation for success and to get clients so this course will be the best investment you can do for your business growth.

We provide real life examples, downloadable Step by step Check Lists and even Templates to create your Professional Looking website and to have the professional Hospitality Management you deserve.

 

 It’s all there for you. With small changes and the professional knowledge we will share with you, you can put our method into practice and see the amount of bookings and profit grow in no time!

 

All you have to do is start this course now! 

➡️ What students are saying about Tripadvisor Domination for Hotel Management and Hospitality Management:

  • I was already familliar with trip advisor and tourism and online stuff but this was so good, maybe one of the best courses i took with udemy , thanks

  • The best course on Udemy for Hotel Management with a great overview of Tripadvisor marketing and strategies. Highly recommended

  • Very informative learning sessions and very easy to understand the tools used to apply in hotel management on daily basis.

  • This course indeed show me the way how you have to be in hotel industry to get success.And I learnt lot's of new secret keys from this hospitality management about trip adviser and hotel industry .I'm 20 year hotel industry experienced person and still when I'm listing to this speech I found lot's of small mistake of our hotel staffs,so this course make lot of good hand to re-correct that previous bad image as well.Thank you /Miss Marina/Mr.Antonio it was very pleasure participate this event and looking forward to work with trip adviser in the future with my New Planing hotel in Sri Lanka

  • Really good course. Is not easy being a hotel manager in these days and this courses helps a lot. Really complete with a lot of tips this course is perfect if you want to improve your ranking on Tripadvisor. Totally recommend this course for any kind of business and specially for Hotel Management teams

  • I have been working with several Hotel brands and this course provided all the theoretical and practical skills to succeed with Tripadvisor .

    The chapters are really well structured and the advanced classes provide professional insights of the industry with awesome bonus content about hospitality management, hotel management and tripadvisor reviews and ranking improvement

What are you waiting for? Join us and start learning now!

ElektraWeb Hotel Management System

ElektraWeb Hotel Management System

Created by Yusuf Ünver - Education Support Specialist and Video Editor

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Students: 1860, Price: Free

Students: 1860, Price:  Free

ElektraWeb, as one of the most comprehensive and popular hotel management system is currently used in more than 4000 hotels in Turkey and abroad.

Since 2007 it is officially being appointed by the Turkish Education Ministry to be taught as the obligatory course in tourism high schools, while also being taught at the bachelor level in Universities.

After taking ElektraWeb Hotel Management System course, students will gain the necessary knowledge and practical skills on how to perform the most important operations in hotel properties such as reservation management, check-in, check-out, folio, invoice, guest relations, accounting, technical service, housekeeping and other departments.

Hotel Management – Hotel Marketing Strategies

How to mange a hotel effectively. Increase occupancy rate, gain regular guests, get awesome online feedback & be unique.

Created by Raj Pal Singh Kharabanda - Author / Hotel Owner / Hotel Manager / Hotel Marketing

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Students: 1622, Price: $89.99

Students: 1622, Price:  Paid

This course is made for newbies, hotel ownershotel managers and for everyone who is interested in hotel business. In this course you gain the knowledge 

  • How to set up a hotel for success 
  • What you have to do to make the hotel visible on the market
  • How to make your guests love your services
  • How to increase your direct-bookings
  • How to increase your occupancy rate
  • How to increase your sales
  • How to receive awesome online feedbacks
  • How to be on the top of OTAs
  • How to impress your guests even before they arrived at your hotel
  • How to check a room
  • How to do a perfect check-in/out
  • How to stay in touch with your guests

There is so much input you will obtain as soon as you join my course. 

You will learn everything you need to know to manage your own hotel. I am a crosswalker. I’ve studied business management, marketing and finance. I haven’t studied anything to do with the hospitality industry. The only experience I’ve had with hotels has come from being a guest to hotels myself. When I opened my first hotel, I immediately received great feedback and I even gained regular guests from day one. During the time I made changes, implemented strategies, tried new tools and sooner or later figured out what was really necessary to succeed in the complex and tough business. I guess I see issues from a different perspective and I like to come up with solutions that are really not common at all. With my own implemented strategies and tools, I am now able to expand.

HMS – Hotel Management System

HMS - Hotel Management Systems And Channel Manager

Created by Nurettin Sezer - HMS Otel Programı Yazılım Uzmanı

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Students: 1537, Price: Free

Students: 1537, Price:  Free

HMS - Hotel Management Systems And Channel Manager

HMS hotel program which is quite easy to use, meets all your needs.

General Features:

  • Easy to use

  • Economical

  • Secure

  • Reservation integration

  • Key card integration

  • Identity notification

  • Ergonomic

  • Front office

  • Back office

  • Reservation system

  • Mobile use

  • Multiple using support

  • Cloud system

  • Back-up

  • No need to servers

There are lots of features of HMS hotel program that we can't even count. By looking at screenshots and training videos you can test our program. If you want you can try our demo app.

HMS Hotel Management System is a product of Tasarım Rehberi which serving in the sector of technology since 2003.

We provide various solutions for public and private enterprises.

In 2010, we realized that a new program was needed in the tourism sector and produced the HMS Hotel Management System.

We continue our efforts to produce the most appropriate and easy solutions for today's technologies.

We are developing the program every day in our reasearch-development office at Pamukkale University Technopolis.

Skills and 8 attribute for professional hotel housekeeping

Learn what skills will make you a professional housekeeping supervisor for resorts and learn hotel management operations

Created by Hotel Management School Your learning Partner - Professional Hotel Management courses for career development

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Students: 1531, Price: Free

Students: 1531, Price:  Free

There are two ways to learn housekeeping skills 1. experience while working in hotels and 2. learning professional courses from a hotel management school.

Unfortunately, not every housekeeper in the hotel industry is a graduate or has passed hotel management schools so their skills are based purely on the experiences they have gained during their working and from informal training their hotels are providing.

largely hotel housekeeping executives may not have enough chances to grow as a supervisor or as a manager purely due to lack of knowledge in advanced techniques and composition of materials, cleaning methods, technology changes.

In this online short hotel management course, we are going to teach you the basics skills that you need to have to become a professional housekeeping supervisor or manager.

This is the introductory course to explain what are the skills that are required to become a housekeeping supervisor and we will have separate modules for each type of skills so that you can really learn from the basics and combine them with your experiences in the hotel management while working and use the learnings from this course to become a professional housekeeper.

This course is taught by miss Rekha Maitra, who is a professional teacher for housekeeping for the last 20 years in various hospitality educational institutes in India and she will be bringing you with a lot of technical knowledge and experience which you will be able to use in order to gain your degree in your career and be able to work as a supervisor with confidence.

Hotel Management Fundamentals: Kickstart Your Career Success

Learn how to be a stand out talent in hospitality, think like a manager, plan your career, set yourself up for success!

Created by Andrea Kjellin - Former Assistant Director of Housekeeping, The Peninsula Hong Kong

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Students: 1316, Price: $44.99

Students: 1316, Price:  Paid

If you are a driven Hotel Management student wanting to hear first-hand advice from a seasoned hospitality professional, this course is perfect for you. Without needing to commit more than 1.5hrs of your valuable time, you will quickly learn core traits you need to strive and survive in the hospitality industry, how to handle guest complaints, skills to ensure you are always productive and much more to help you become a stand-out talent in the industry.

Start behaving and thinking like a seasoned manager early-on in your career.

  • Classify tasks to ensure higher efficiency and productivity
  • Handle guest complaints graciously
  • Begin identifying your future management style
  • Build you own career plan


Connect to & Learn from a Seasoned Hotel Expert

Learning the skills in this course will allow you to approach your internship like no other trainee they have ever had before. The real-life stories shared in this course are genuine and the topics covered are easy to learn. They have been distilled from years of experience. Equip yourself with the perspective of a seasoned Manager and build up your organisational skills so that you make a great impression on your very first day of work.

Jobs in Hotels are plentiful but stand-out talents are hard to find. Make sure you equip yourself with this first-hand advice to help you along your career.

Content and Overview

Perfect for Hotel Management students and any other driven individuals just beginning their career in Hospitality, I designed this course for you as a means to share the knowledge and advice I wished I could have received when I first started in the Hotel industry.

Starting with an overview of the industry and highlighting important points of consideration before pursuing it as a career, students will then learn about how pivotal their role is within customer service and start to build their own career plan as to when and where they want to be futher down the line.

With these basics covered, students will then learn which traits they should focus on nurturing and developing to ensure they survive and thrive in the industry as an individual and as a manager. Students will also learn how best to organise their tasks so as to be a reliable and productive talent in the industry. Lastly, students will learn which mistake to avoid on their road to becoming a manager as well as how to handle guest complaints graciously.

Students completing this course will have a newfound perspective on the industry and be better equipped with guest-service and organisational skills to approach a hectic daily operation in a Hotel.

Hotel Management -Fundamentals of Revenue Management

Fundamentals of Hotel Revenue Management, Inventory Management, Business Segmentation and Customer Profiling, Pricing

Created by Manish Gupta - Hospitality Finance Expert and Business Strategist

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Students: 1259, Price: $89.99

Students: 1259, Price:  Paid

Revenue Management is essential whenever businesses can charge different prices from different customers. Like airlines, hotels, restaurants & other service industries

Hotel Revenue Management comes in picture where different peoples uses same product & services for different reasons and have different willingness to pay. For Example Airlines, Hotels, Advertising Services. 

Hotel Inventory is perishable and unsold. Once time passes hotel rooms unsold are considered as loss. In these scenarios Maximizing revenue and managing inventory is critical to hotel success

This course talks about fundamentals of revenue management for hotels in particular and other industries in general.

This Course will help you to become understand what are fundamentals of revenue management.

Why you should take this course and What to expect

  • Learn Fundamentals of Revenue Management,

  • Pricing Pillars, Concepts and Dangers,

  • Analyse Inventory Management

  • What are typical revenue management decisions you would make.

  • What data is required to make such decision.

Unique Features

-  focus on theoretical Aspects

- Personalized review.

- Continuous guidance in your learning ensuring that you achieve your objective of subscribing to this course.

- Regular Updates on case studies based on your feedbacks

Even though the course is online with no physical presence, assignments in this course will give you a change of personal interaction as i will review all assignment personally and give you personalized guidance.

Subscribe now and Share the love with others as well.

Hotel Management – Fundamentals in Labour Cost Management

Learn labor cost and Labour Productivity in hospitality industry, Control Framework & Monitoring process for labour cost

Created by Manish Gupta - Hospitality Finance Expert and Business Strategist

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Students: 1052, Price: $49.99

Students: 1052, Price:  Paid

Labor cost is usually the biggest cost in hotel and hospitality industry. Management of Labour cost is the crucial part of hotel management and usually a long term strategy.

Cost Containment measure in short term involving labour are usually not received well.

In this course we will go through some fundamental concepts of planning & monitoring labour cost keeping in view long term prospective.

Course is structured into

1. Fundamental concepts

2. Factors that affect labour cost and hence need deliberate planning

3. Control process and framework

4. Monitoring Process

Videos were recorded live during our workshop in Yangon. Participant's voice may not be heard clearly. I would be happy to know if i missed any specific topic.

Understand & Calculate Break-even Point for Hospitality

Segregate Fixed and Variable expenses, understand optimal levels of business, Data driven re-structuring of business

Created by Hotel Management School Your learning Partner - Professional Hotel Management courses for career development

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Students: 623, Price: $44.99

Students: 623, Price:  Paid

What is the Breakeven Point (BEP)?

In accounting, the break-even point formula is determined by dividing the total fixed costs associated with production by the revenue per individual unit minus the variable costs per unit. In this case, fixed costs refer to those which do not change depending upon the number of units sold. Put differently, the breakeven point is the production level at which total revenues for a product equal total expenses.

As a simple equation it may be, practically its error-prone and very difficult to understand and interpret the results of break-even analysis. This course will explain the practical assumptions businesses need to make, sensitivity analysis of all assumptions, scenario planning to understand the impact of different business models.

We will also look at practical difficulties in calculating the breakeven points through a detailed model on the hospitality business. Though an example related to hotels, principals can be applied to all businesses.

Hotel management the food and beverage department

Become a better hotel manager and learn how the food and beverage department works

Created by Jeroen Offergelt - Teacher hotel management and personal trainer.

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Students: 307, Price: $49.99

Students: 307, Price:  Paid

This course, 'The food and beverage department' is based towards students who are new to the hospitality and restaurant industry.

If you have little to no experience in restaurant management and want to start your career in a hotel or more specifically in the f&b department, or if you think about opening a hotel or restaurant yourself, then this course is for you.

Together we will discuss all the basics of the food and beverage department in a hotel. By the end of this course you will have a solid foundation and basic understanding of; what a food and beverage department is, what outlets there are, what a good f&b manager needs to know and how restaurants are classified. We discuss different jobs in the restaurant and kitchen as well.

When you've finished this course you'll be able to calculate and understand different KPI like; revPASH, food cost, beverage cost and Occ%.

So jumpstart your career today!

Hotel Management – Revenue Management for Beginners | Basics

Hotel Revenue Management | Concepts of Yield Management | Market Segmentation | Pricing Strategies | Tools | Indices |

Created by Bijoy Sengupta (Marriott | Accor | FRHI | RateTiger) - Hotel General Manager | Co Founder

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Students: 230, Price: $34.99

Students: 230, Price:  Paid

In this course you will understand the basics of Revenue Management. You will also learn about the practical application of Revenue Management in the day to day operations of a hotel. You will be able to gain more insights into the mindset of the management team in terms of business strategy. This course will give you a great introduction to the subject which you can build up upon by taking a professional full time course from a university.

This course is for Hotel Owners, Hotel Managers, Hotel Management Students and Hospitality Professionals who want to get a basic understanding of Revenue Management as a discipline.

You will learn:

- Basics of Revenue Management.

- Learn about the various indexes and matrices used in evaluating performance

- Gain more insights into the elements of Revenue Management like tools and support strategies

- Learn how Revenue Management can be applied to every area on business and life in general.

In this course you will understand the basics of Revenue Management. You will also learn about the practical application of Revenue Management in the day to day operations of a hotel. You will be able to gain more insights into the mindset of the management team in terms of business strategy. This course will give you a great introduction to the subject which you can build up upon by taking a professional full time course from a university.

This course is for Hotel Owners, Hotel Managers, Hotel Management Students and Hospitality Professionals who want to get a basic understanding of Revenue Management as a discipline.

You will learn:

- Basics of Revenue Management.

- Learn about the various indexes and matrices used in evaluating performance

- Gain more insights into the elements of Revenue Management like tools and support strategies

- Learn how Revenue Management can be applied to every area on business and life in general.

Revenue Management & Hotel Marketing in 2021

Learn the fundamentals of hotel marketing and pricing

Created by Gemma Hereter - Revenue and Marketing Manager

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Students: 215, Price: $24.99

Students: 215, Price:  Paid

Revenue Management is a sales technique based on the analysis of the different variables that affect the purchasing decision of a consumer. With effective management of revenue using Yield and Revenue Management you can maximize the sales of a hotel’s rooms and its different services and you can make them as profitable as possible using the most adequate sales channel.

This course is about the:

  1. basis of Revenue Management,

  2. the best tools that need to be applied

  3. it covers the importance of good online marketing

  4. and about how to manage your online reputation.

In this course you will GAIN:

  • How to set up your pricing strategy

  • What you have to do to make the hotel visible on the market

  • How to increase your direct-bookings

  • How to increase your occupancy rate

  • How to increase your sales and revenue

  • How to deal with your accomodation reviews

  • How to do email marketing

  • How to set up a Google adwords campaign

  • How to deal with your reputation

  • .... and much more

It includes some practical cases and examples. If you want to understand Revenue Management and Hotel Marketing in a concise way through real examples, this is the course for you!

And remember that if you are not conviced when purchasing your course, you have a 30 days reimburse guaranteed!

Hotel Management – Analyse & Interpret Financial Statements

Understand Profit & Loss statements, Operational & Marketing Reports for analysis and return maximisation.

Created by Manish Gupta - Hospitality Finance Expert and Business Strategist

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Students: 214, Price: $89.99

Students: 214, Price:  Paid

This Course will help you to become expert in hotel management by analysing hotel operational & financial performance with ease.

In our experience Hotel management professionals in operations does not feel comfortable reading and presenting their department's financial performance due to lack of financial background, knowledge and training.

Why you should take this course

  • Learn how to anlayse Hotel financial statements and with key terms used in operations, cost management ideas.

  • After completing this course you will become in analyzing & present your department's performance easily and professionally.

  • You will be able to understand how your decisions affect profitability of hotel and improve hotels profitability.

  • Give your Career a head start by learning one of they key responsibilities as department / division head i.e. Managing the departmental financial performance.

In this unique hotel management course, we will

- Discuss and understand key unique terms used in hotel management.

- Understand definitions of revenue and expense heads.

- Drill down all revenue and expenses to the deeper level to gain understanding how to create impact through strategic decisions.

- Learn how to analyse the overall hotel profit and loss statement.

- Learn important revenue management & marketing reports

- Learn cost and operation management reports and cost management ideas.

- Discuss the profit & loss templates prescribed by USALI

- All terms explained are in compliance with Uniform system of accounting for lodging industries.

Unique Features

- focus on theory as well as practical assignments

- Personalized review personally

- Continuous guidance in your learning ensuring that you achieve your objective of subscribing to this course.

- Regular Updates on case studies based on your feedbacks

Even though the course is online with no physical presence, assignments in this course will give you a change of personal interaction as i will review all assignment personally and give you personalized guidance.

Subscribe now and Share the love with others as well.

Hotel Management – Food & Beverage and General Cost Control

Cost Control processes, Cost Auditing and checking process, butcher / yield test, menu engineering, bar spot checks

Created by Manish Gupta - Hospitality Finance Expert and Business Strategist

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Students: 154, Price: $59.99

Students: 154, Price:  Paid

In Hospitality management, F&B and other general Cost are second largest cost in hospitality apart from labour cost.

in this hotel management cost control course you will learn the fundamental processes by which these cost can be controlled.

we will learn various

- PAR Setting process for general inventory

- How to Calculate kitchen food orders

- Butcher Test / Yield Tests

- Bar Spot Checks

- Various other control aspects related to hotel cost controls

This Course is designed for hotel cost controllers, finance staff, department heads to be able to understand how cost for hotels are managed.

Leadership Skills For A Hotel Manager

A complete leadership training course for a hotel manager. Become more persuasive and influential in hotel management.

Created by Gurnam Sangha - Business Coach

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Students: 80, Price: $89.99

Students: 80, Price:  Paid

A complete leadership training course for a hotel manager. Become more persuasive and influential in hotel management.

You should take this course if you are new to hotel managerial career or you already work as a hotel manager and you want to be more authoritative at your hotel in a persuasive way so that your staff members should listen to you willingly and they do the job right as it should be done.

And also, If you are worried about staff conflict and how to keep your team in a way so that they be working in a hotel to help you run the hotel as you want then this course will give the right tools for that.

I know doing micro managing with team members is not easy, in this course you are going to learn great strategies which will help you to put micro managing on rest for good, instead you be able free up your time to do other important tasks and have a wonderful day at your work.

And if you are worried about that the staff members will run away for some reason If you ask them to do job then in this course you are going to learn how to hire great team members that will stay at work for long period of time and actually with them you be able run your hotel on autopilot.

And if you are worried about if customer might asks unnecessary refunds or ask for false claims, then this course will give you the right thinking tools with which you be able to know your customers & their problems so that you can avoid those situations and if any tough situation arise then you be able to deal with them more intelligently in the current situation and be able to make the right decision in conflict situations.

I have worked myself in the hospitality industry for long time and I know how it feels when you have to face the conflict situation with customer face to face, In this course you are going to learn strategies that will enable you to handle conflict situations confidently and easily.

And if you are trapped in the trap of chasing the staff to please them then this course will provide you the tools so that you can stop chasing them, instead by applying persuasive skills and strategies which you will learn in this course your staff members will begin to admire you and like you even more.

And as result of applying these thinking tools, you be able to produce actual results to business owner while enjoying at work & keeping your job secure for long period of time. And also, you will have higher chances to get raise in wages.

This course consists of 8 modules, and each section of the modules is packed with practical exercises which you can do to enhance & integrate the learnings from this course.

And you do not have to rush for the exercises, you can do these exercises at your own pace. All of the strategies are easy to use. Each exercise is explained in each section on how you can do them best.

By doing these exercises you will be able to install these strategies in your unconscious mind as these exercises will help you to stimulate your mind to make the learning deeper.

And good thing about these skills and strategies are that once you have honed them, they will yours forever. And as I said earlier these are practical strategies that you can apply at your work or in personal life immediately, so when you apply them at your work or in personal life, your success is guaranteed. So, let’s take this personal development journey together during this course and I will speak to you inside the course.

Hotel management the rooms division

Learn how to become a better hotel manager by understanding how the rooms division operates

Created by Jeroen Offergelt - Teacher hotel management and personal trainer.

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Students: 67, Price: $74.99

Students: 67, Price:  Paid

This course 'Hotel management 102 the rooms division' is based towards students who are new to the hospitality industry.

If you have little to no experience in hospitality and want to start your career in a hotel or if you think about opening a hotel yourself, then this course is for you.

Together we will discuss all the basics of managing the rooms division. By the end of this course you will have a solid foundation and basic understanding of; what a room division is, what a jobs there are in this department, how to schedule staff, how to set a price and how to look at the most important kpi.

When you've finished this course you'll be able to calculate a room rate, schedule staff, analyze a hotel's performance based on kpi and understand different types of room status and their rates.

So jumpstart your hotel manager career today!

Online Reputation Management For Independent Hotels

Start Revitalising Your Hotel's Online Reputation Today, Increase Your REVPAR and Stay Ahead Of Your Competition!

Created by Judith Kwentoh PCQI - Author, Digital Marketing Expert and Business Coach

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Students: 65, Price: $19.99

Students: 65, Price:  Paid

ATTENTION: Independent Hotel General Managers, Marketing Managers & Owners wanting to build a strong brand image, and develop a solid reputation online…

“You Can’t Afford to Miss These Amazing Secrets That Helped Top Ranked Hotels Revitalize Their Reputation Online”

Even if you think you know what’s being said about your hotel online, you may be surprised at the risk you face by not using these online reputation management techniques…

Did you know that research firm UserCentric recently found that people spend an average of 14.7 seconds skimming through all of the search results on the first page?

Even if your hotel is at the top of the list, your customers may still see a negative review or bad comment about your hotel. Imagine what that could do to your online reputation and your ability to get paying customers through your doors!

What Else Could Tarnish Your Hotel’s Reputation?

It would surprise me if you were able to tell me without a doubt, right now, what people were saying about your hotel online. Sure, you may know your ranking on some of the top review sites, but do you know where the negative comments are?

And more importantly, do you know how to push them out of the curious eyes of potential guests at your hotel? Probably not.

According to a study conducted in 2012 by Google and an independent marketing research company, Ipsos MediaCT, 96% of leisure travellers start their planning with a search online.

Regardless of how spotless your reputation is offline, a traveller is still highly likely to see what people say about your hotel online before they even consider to book their stay.

Not monitoring your online reputation is no longer an option. Smart hotel owners know that they need to manage their reputation to fill their rooms.

“There Are So Many Pages to Monitor, I Couldn’t Possibly Do It!”

You’re right. We’ve heard the same worries from numerous hotel owners when they learned how critical monitoring their online reputation is too. The truth is, search results are constantly changing, and it feels impossible to keep up with everything being talked about your property online.

It feels impossible to monitor your search results every day, AND react to bad reviews.

That’s why so many hotel owners just give up. Smart hotel owners know people are writing reviews about their hotel online now and then, but many just don’t have the time or energy to keep up with it all. These hotel owners believe that…

“Negative Reviews Will Go Away On Their Own As Soon As They Get More Positive Feedback”

Too many hotel owners put the importance of their online reputation to the wayside. They think if they stay focused on asking happy guests for positive reviews, everything will work itself out. They don’t realize that they need to spend time trying to make those negative reviews go away.

While positive reviews may push down negative reviews in some cases, the constant upgrades from Google search engine algorithm have stopped this from happening as easily as it once used to. Now, as more people turn to search engines like Google to find more information about their hotel before booking a trip, negative reviews seem to have a far greater impact on the overall success of a hotel.

Something that’s surprising for many hotel owners is how many people use more than one device to book their stay. Google found that 90% of users move sequentially from one screen or device to the other when accomplishing tasks like booking travel. This increases the chance of people seeing those negative reviews while they search for your hotel!

And as you know, this puts your hotel at a greater risk of losing customers because of just one bad review!

“But Anyone Can Say Anything Online These Days!”

That’s certainly true!

With your hotel’s reputation in the hands of just about anyone (even people that may never have stayed in your hotel) it can seem impossible to manage customer impulses, and digital reviews. It may feel like you’re trying to wrangle in herds of people who you have no control over.

Fortunately, it doesn’t have to be that hard – or time consuming. There’s a better way to avoid getting bad reviews online, and an easier way to make positive reviews stand out more. By knowing what is being said about your hotel online, and how to respond to a bad review, your online reputation management becomes a lot more effective. In turn, you increase your REVPAR, while also helping your hotel to rank higher in the search engine results.

When you have a clear breakdown of the steps that you must take to ensure your online reputation remains intact, managing your online reputation becomes easy and efficient.

You’ll get those exact steps broken down in an easy to follow format when you sign up for my training TODAY!

Introducing Online Reputation Management For Independent Hotels!

Where you’ll learn...

How to Turn Your Online Reputation Into One Big Raving Review.

This isn’t your run of the mill online reputation management training. We’ve seen those, and agree. You can’t get the information you need to really know how to manage what’s being said online. When you’re trying to grow your hotel business, you need straightforward, easy to understand training that gets the job done fast!

Inside this training, you’ll get a step-by-step plan that is easy to follow, and easy to implement. As you begin the process, it’ll become instantly clear that online reputation management isn’t as burdensome as you may have thought.

Instead, you will have the tools you need to be confident and proud of your online reputation, knowing that when prospective guests search for you, they’ll be happy with what they find.

Here’s What You’ll Learn In Our Step By Step Training:

Module One – Common Issues With Online Reputation Management

Module Two – The Beginning Steps to Managing Your Reputation Online

Module Three – Easy Steps to Keeping Your Online Reputation Spotless

Module Four – What to Avoid When Managing Your Online Reputation

I am also Including – 3 Free Bonus Reports to Answer Your Top Questions About Online Reputation Management.

Get unique access to some of our most requested reports as a bonus!

When you grab this training, you’ll get access to:

Top 10 Questions and Answers about Online Reputation Management

Top 10 Questions and Answers about Customer Reviews

Top 10 Questions and Answers about Fixing a Negative Online Reputation

There’s a lot that goes into online reputation management, but that doesn’t mean it has to be difficult. As you can see, broken down in step-by-step pieces, you can get the tools and strategies necessary to improve your reputation online, and continue to ensure your hotel puts its best foot forward when potential guests do a search.

Start Revitalizing Your Hotel’s Online Reputation Today!

In this comprehensive training, you will receive step-by-step videos, PDF reports, plus worksheets to help you get started on the right foot. Before you know it, your online reputation will be clean of negative remarks, giving the travellers looking for a hotel in your area a raving review of what you have to offer.

In addition to looking great online, you’ll also uphold a strong position in search engine results. In today’s world, that’s a critical component to any business’s success.

You really have nothing to lose and only more business to gain when you snatch up your copy of this step-by-step training.

Don’t hesitate to put your hotel’s best image into the spotlight and start getting more customers through your doors.

Online reputation management is simply one of the best ways that can help you increase your REVPAR and stay ahead of your competition!

Don’t forget – your hotel’s position on search engine results is critical! Just by managing and improving your reputation online, you can also bump up your hotel to the top of search engine results giving you an added bonus to this effective strategy.

Why let the competition steal those spots from you? Grab your copy of “How to Turn Your Hotel Online Reputation Into One Big Raving Review” and start putting these steps to work for your hotel today!

Hotel management for beginners

Learn what a hotel is, how it operates and become a better hotel manager

Created by Jeroen Offergelt - Teacher hotel management and personal trainer.

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Students: 33, Price: $89.99

Students: 33, Price:  Paid

This course 'Hotel management 101' is based towards students who are new to the hospitality industry.

If you have little to no experience in hospitality and want to start your career in a hotel or if you think about opening a hotel yourself, then this course is for you.

Together we will discuss all the basics of managing a hotel. By the end of this course you will have a solid foundation and basic understanding of; what a hotel is, what a hotel brand is, what a good hotel manager needs to know and how hotels are classified. We will go over different hotel departments and their terminology.

When you've finished this course you'll be able to calculate and understand different KPI like; ARR, Occ% and more.

So jumpstart your hotel manager career today!

Hotel Management – Customer Service Essentials

Defining Customer Service, Customer Service Statistics, Complaint Handling, WOW Service

Created by RAVI Sharma Hospitality Academy - 4 Decades in Marriott, Sheraton , Accor and Oberoi Hotels

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Students: 11, Price: $19.99

Students: 11, Price:  Paid

This course is designed for Learners who are in the front line of Customer Service. The qualification will enhance the abilities to raise the bar and convert Customer Service excellence into the profitable Returns of any organisation. Moreover, for those intended to get promoted or applying for position of the Guest Service Executive in Hospitality Industry.